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MotoGP™ Game Software copyright 2015 PlayMechanix™ Inc. All rights reserved.
Problem
Possible Cause
Solution
Bike controls are not responsive
Blind mate is not connected
Verify bike base is fully connected
correctly to the main cabinet
Damaged blind mate connector
Verify that neither side of the blind
mate connector has been damaged
Bike not calibrated
Check bike input tests and
recalibrate bike if needed.
Bike does not lean
Shipping bolts not removed
Remove bike base shipping bolts
Coin meter does not click during
Test
No pulse to meter
Check all wiring from meter to I/O
board
Faulty meter
Replace coin meter
Exits Test Mode every 3 seconds
Test button stuck in ON position
Slide or toggle button off after Test
Menu appears
Dongle Not Present
Dongle missing or disconnected
Find dongle usb connection and
reseat in USB port
Faulty USB port
Connect dongle to another USB port
Connect I/O Board
or
I/O Board Missing
USB cable disconnected
Check USB connection from PC to
I/O board
Try connecting to a different USB
port
Blown fuse
Verify 5V and 12V fuses are not
blown
No power to RIO board
Check for proper voltage
(+5V, +12V) at RIO P2 connector
Bad RIO Board
Replace RIO board with known
functional board
Matchmaker Troubleshooting
Matchmaker Ping fails
Game is not connected to the
internet
Check Connection Details and Test
for an IP and successful pings
NAT and Universal Plug n Play fail
Router configuration doesn’t
support network play
Contact IT administrator and/or
consult router documentation.
