16
Troubleshooting
EN
Please contact DOMOOVA technical department in the following
cases:
•
If the appliance has been dropped, damaged or if the motor has
come into contact with water.
•
If the power cable is damaged.
Table: Malfunctions and possible causes
To avoid breakdowns/malfunctioning, regularly check and clean the
appliance.
No Malfunction
Cause
Solution
1
The appliance
does not
operate.
1.
The appliance is not
switched on.
2. The motor unit is not
connected to the jug.
3.
The appliance
temperature is too
high or the motor is
overheating.
1. Plug the appliance
into a power outlet.
2. Place the motor unit
on the jug and align
the connectors.
3. Wait for the appliance
to cool down before
using it again.
2
The appliance
is vibrating
abnormally.
1.
The appliance is not
steady.
2. There are too many
ingredients in the jug.
1. Place the appliance
on a flat surface.
2. Remove some of the
ingredients from the
jug.
