Dodge RAM ProMaster 2014 User Manual Download Page 74

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1. Loosen (but do not remove) the wheel

lug bolts by turning them to the left
one turn while the wheel is still on the
ground.

2. There are two jack engagement loca-

tions on each side of the vehicle body.

CAUTION!

Do not attempt to raise the vehicle by jacking on locations other than those
indicated.

NOTE:

The rear jacking location is located in front of the rear tire and in front of the leaf
spring mount.

Assembled Jack

Jacking Engagement Locations

WHAT TO DO IN EMERGENCIES

Summary of Contents for RAM ProMaster 2014

Page 1: ...4VF 926 AA RAM ProMaster Fifth Edition User Guide Download a free electronic copy of the Owner s Manual or Warranty Booklet by visiting the Owners tab at www ramtrucks com U S or www ramtruck ca Canad...

Page 2: ...g is also dangerous and should never be done while the vehicle is moving If you find yourself unable to devote your full attention to vehicle operation pull off the road to a safe location and stop yo...

Page 3: ...AUTOMATED MANUAL TRANSMISSION DIESEL ONLY 48 EXHAUST REGENERATION 52 COOL DOWN IDLE CHART 54 ADDING FUEL 54 DIESEL EXHAUST FLUID 55 WHAT TO DO IN EMERGENCIES ROADSIDE ASSISTANCE 58 INSTRUMENT CLUSTER...

Page 4: ...ht to make changes in design and specifications and or make additions to or improvements to its products without imposing any obligation upon itself to install them on products previously manufactured...

Page 5: ...ake pedal or the shift lever transmission gear selector Do not leave the key fob in or near the vehicle or in a location accessible to children and do not leave the ignition of a vehicle equipped with...

Page 6: ...Cluster Electronic Vehicle Information Center EVIC Display pg 6 4 Wiper Washer pg 21 5 Transmission Shifter 6 Audio System Touchscreen Radio Shown pg 26 7 Clip Board 8 Climate Controls pg 18 9 Storag...

Page 7: ...tronic Stability Control ESC OFF pg 62 Hazard Warning Switch Central Door Lock Switch 15 Storage If Equipped 16 USB Port 17 Ignition Switch 18 Uconnect Phone Controls pg 35 19 Uconnect Controls pg 35...

Page 8: ...INSTRUMENT CLUSTER 1 Speedometer 2 Turn Signal Lights 3 Electronic Vehicle Information Center EVIC 4 Fuel Gauge See page 58 for Instrument Cluster Indicator Lights CONTROLS AT A GLANCE 6...

Page 9: ...5 Turn Signal Lights 6 Tachometer 7 Temperature Gauge See page 62 for Instrument Cluster Indicator Lights CONTROLS AT A GLANCE 7...

Page 10: ...belt A shoulder belt placed behind you will not protect you from injury during a collision You are more likely to hit your head in a collision if you do not wear your shoulder belt The lap and shoulde...

Page 11: ...SABIC to protect the driver and front passengers sitting next to a window The vehicle SABIC air bags are located above the side windows and their covers are labeled AIRBAG This vehicle is equipped wit...

Page 12: ...rtain and or Seat Mounted Side Air Bag during deployment could cause you to be severely injured or killed Do not drive your vehicle after the air bags have deployed If you are involved in another coll...

Page 13: ...at up or down Height Adjustment With Swivel Seat The height adjusting knobs are located on the center outboard side of the seat Rotate the front knob to adjust the front of the seat up or down Rotate...

Page 14: ...knob forward until the seatback is in the upright position Recliner With Swivel Seat The recliner lever is located at the lower front outboard side of the seat To recline the seatback lean forward sl...

Page 15: ...with settings between 88 lbs 40 kg and 286 lbs 130 kg Swivel Seat Adjustment The swivel seat lever is located at the lower front inboard side of the seat The seat may be turned 180 toward the seat on...

Page 16: ...rely injured or killed Only adjust a seat while the vehicle is parked Do not ride with the seatback reclined so that the seat belt is no longer resting against your chest In a collision you could slid...

Page 17: ...lness diabetes spinal cord injury medication alcohol use exhaustion or other physical conditions must exercise care when using the seat heater It may cause burns even at low temperatures especially if...

Page 18: ...teering column To unlock the steering column pull the control handle up To lengthen or shorten the steering column pull the steering wheel out ward or push it inward as desired To lock the steering co...

Page 19: ...hould be avoided The engine oil installed in the engine at the factory is a high quality energy conserving type lubricant Oil changes should be consistent with anticipated climate conditions under whi...

Page 20: ...r Recirculation Use Recirculation for maximum A C operation For window defogging turn the Recirculation button off Recirculation is not allowed in defrost Recirculation is allowed in floor mode and de...

Page 21: ...UN position for the headlights to operate High Beam Operation Pull the multifunction lever toward you to switch the headlights to high beam Pull the multifunction lever a second time to switch the hea...

Page 22: ...mmer Controls The dimmer controls are located on the left side of the instrument panel below the instrument cluster Press and release the UP button to increase the brightness of the in strument panel...

Page 23: ...ight side of the steering column Front Wipers Intermittent Low And High Operation Push the lever downward to the first detent and rotate the center ring to use one of the four intermittent wiper setti...

Page 24: ...ering column Cruise ON OFF Rotate the center ring upward on the electronic speed control lever to turn the system ON The cruise symbol will appear on the instrument cluster to indicate the Speed Contr...

Page 25: ...Speed Control lever down The speed decrement shown is dependant on the speed of U S mph or Metric km h units U S Speed mph Tapping the Speed Control lever down once will result in a 1 mph decrease in...

Page 26: ...ould go too fast for the conditions and you could lose control A collision could be the result Do not use Electronic Speed Control in heavy traffic or on roads that are winding icy snow covered or sli...

Page 27: ...n display appears foggy clean the camera lens located on the top rear of the vehicle below the center light WARNING Drivers must be careful when backing up even when using the ParkView Rear Back Up Ca...

Page 28: ...nect Phone Mute Button 2 Uconnect Phone Button pg 35 3 Steering Wheel Audio Controls Right pg 41 4 Phone Hang Up Button 5 Uconnect Voice Command Button pg 38 6 USB Audio Jack pg 34 7 Volume Knob Audio...

Page 29: ...ect Button pg 31 9 CD Slot pg 34 10 Uconnect Radio pg 31 11 Display On Off Button 12 Tune Scroll Knob Browse Enter Button 13 Front Power Outlet Cigar Lighter pg 43 14 USB Port Charging Only ELECTRONIC...

Page 30: ...ENTIFYING YOUR RADIO Uconnect RH3 Single Din Mono Chromatic Manual Three Knob Climate Control Uconnect 5 0 5 Color Touchscreen Manual Three Knob Climate Control Uconnect RH3 Uconnect 5 0 ELECTRONICS 2...

Page 31: ...on is On even with the radio Off In 10 seconds if no radio key is pressed the display returns to the clock 3 When this function is disabled the message CLK OFF is displayed on the radio display NOTE T...

Page 32: ...sly selected view and the adjustments made is saved The Bass and Treble functions are only accessible if the USER EQ has been selected Radio Operation Seek Up Seek Down Press the double arrows to the...

Page 33: ...lay reverts to the previous view When this button is pressed again the function is disabled and the display indicates RND OFF for two seconds After this period the display reverts to the view previous...

Page 34: ...the factory setting Speed Adjusted Volume Touch the Speed Adjusted Volume soft key to select between OFF 1 2 or 3 This decreases the radio volume relative to a decrease in vehicle speed Loudness Touch...

Page 35: ...o a selection of channels dedicated to Spanish language programming To access SiriusXM Satellite Radio press the RADIO hard key and then the SXM soft key SiriusXM services require subscriptions sold s...

Page 36: ...d key located below the display Once in Media Mode touch the Source soft key and select USB iPod Press the MEDIA hard key touch the Source soft key then select USB iPod to change the mode to the USB d...

Page 37: ...nds free in vehicle communica tions system with Voice Command Capability see Voice Command section The Uconnect Phone allows you to dial a phone number with your mobile phone using simple voice comman...

Page 38: ...pts you to choose whether or not this is your favorite phone Selecting Yes makes this phone the highest priority This phone takes precedence over other paired phones within range Only one phone can be...

Page 39: ...es are shown at the top of your main phone screen Voice Command Tips Using the complete name of a contact as stored in your phonebook e g Call John Doe vs Call John results in greater system accuracy...

Page 40: ...your mobile phone must be turned on paired to Uconnect Phone and have network coverage VOICE COMMAND QUICK REFERENCE Uconnect 5 0 Voice Command If the Uconnect Voice Command button exists on your ste...

Page 41: ...mirror to provide at least inch 1 cm gap between the overhead console if equipped and the mirror This creates an unobstructed path to the microphone on the overhead console Always wait for the beep be...

Page 42: ...Favorites PHONE Call Initiation Requires that phone has been Bluetooth paired with radio Dial 123 456 7890 phone number Call John Smith mobile home office other Redial Show outgoing recent calls Call...

Page 43: ...driver to select vehicle information and Personal Settings For additional information refer to Programmable Features in this guide Press and release the UP button to scroll upward through the main me...

Page 44: ...to access Customer Programmable feature settings such as Display Clock Date Safety Assistance Lights Doors Locks Audio Phone Bluetooth SiriusXM Setup and Restore Default Settings through soft keys Pr...

Page 45: ...s labeled with a battery are connected directly to the battery and powered at all times NOTE Do not exceed the maximum power of 160 Watts 13 Amps at 12 Volts If the 160 Watt 13 Amp power rating is exc...

Page 46: ...rer recommends towing your vehicle with all four wheels OFF the ground using a flatbed NOTE Automated Manual transmission diesel vehicles can also be flat towed all four wheels on the ground with the...

Page 47: ...instructions 2 Drive the front wheels onto the tow dolly 3 Firmly apply the parking brake Place the transmission in PARK 4 Properly secure the front wheels to the dolly following the dolly manufactur...

Page 48: ...lubricant Oil changes should be consistent with anticipated climate conditions under which vehicle operations will occur NON DETERGENT OR STRAIGHT MINERAL OILS MUST NEVER BE USED DIESEL ENGINE STARTI...

Page 49: ...n recovery mode maximum gear permitted 3rd automatic mode not available If the engine does not start contact your authorized dealer Extreme Cold Weather This vehicle has three heating elements one eng...

Page 50: ...o clutch pedal the electronic system always controls the clutch operation NOTE Engine torque will be interrupted briefly during the transmission upshifts making these shifts more abrupt than with a ty...

Page 51: ...ning When the key is turned OFF the transmission remains in its previous gear position regardless of the shift lever position With key on engine off the display may indicate the shift lever position r...

Page 52: ...s sage continues to appear Manual Mode Not Available MANUAL M mode is not available due to a fault or other condition Use the DRIVE D position to operate the vehicle Contact your authorized dealer if...

Page 53: ...erse R Contact your authorized dealer if the mes sage continues to appear Shift Not Allowed This message appears together with a warning buzzer when the system will not allow a gear change requested b...

Page 54: ...il the gear engaged appears in the display before turning the engine off and releasing the brake pedal Always remember to set your parking brake NOTE NEVER leave your vehicle with the gearbox in NEUTR...

Page 55: ...ge indicates regeneration has been disabled due to a system malfunction The Powertrain control Module PCM will register a fault code and the instrument panel will display the Malfunction Indicator Lig...

Page 56: ...l nozzle clicks or shuts off the fuel tank is full Tighten the fuel filler cap until you hear a clicking sound This is an indication that the fuel filler cap is properly tight ened Make sure that the...

Page 57: ...Diesel Exhaust Fluid DEF are injected into the exhaust upstream of a catalyst where when vaporized convert smog forming nitrogen oxides NOx into harmless nitrogen N2 and water vapor H2O two natural c...

Page 58: ...cle is not in operation for an extended period of time with temperatures below 12 F 11 C the DEF in the tank may freeze If the tank is overfilled and freezes it could be damaged Therefore do not overf...

Page 59: ...ning system will be activated according following cases At about 35 of DEF tank corresponding to a driving range of about 1500 miles in advance to the Diesel Exhaust fluid tank becoming empty warning...

Page 60: ...em We recommend you do not continue driving if the charging system light is on Have the vehicle serviced immediately Oil Pressure Warning Light This light indicates low engine oil pressure If the ligh...

Page 61: ...ate service is required and you may experience reduced performance an elevated rough idle or engine stall and your vehicle may require towing Tire Pressure Monitoring System TPMS Light Each tire inclu...

Page 62: ...d TPMS malfunctions may occur for a variety of reasons including the installation of replacement or alternate tires or wheels on the vehicle that prevent the TPMS from functioning properly Always chec...

Page 63: ...the red brake light on is dangerous Part of the brake system may have failed It will take longer to stop the vehicle You could have a collision Have the vehicle checked immediately Malfunction Indicat...

Page 64: ...will flash at a slower speed continuously after the alarm is set The security light will also come on for about three seconds when the ignition is first turned on Electronic Speed Control SET Indicat...

Page 65: ...is low IF YOUR ENGINE OVERHEATS In any of the following situations you can reduce the potential for overheating by taking the appropriate action On the highways slow down In city traffic while stoppe...

Page 66: ...danger of being hit when operating the jack or changing the wheel Being under a jacked up vehicle is dangerous The vehicle could slip off the jack and fall on you You could be crushed Never put any p...

Page 67: ...t push down and turn the lock knob 1 4 turn counter clockwise to the unlock position CAUTION Do not force lock knob over limit Damage to lock knob may occur To open the jack kit container you must pus...

Page 68: ...ck up the vehicle Attach the lug bolt adapter to the winch exten sion and insert it into the winch mechanism Container Release Jacking Tools 1 Jack 2 Reversible Tool 3 Tool Handle 4 Winch Extension 5...

Page 69: ...The winch mechanism is located un der the rear of the vehicle to the right of the spare tire Jack Tools 1 Wrench Handle 2 Lug Bolt Adapter 3 Winch Extension Winch Location WHAT TO DO IN EMERGENCIES 67...

Page 70: ...the vehicle NOTE The winch mechanism is designed for use with the winch extension tube only Use of an air wrench or other power tools is not recommended and can damage the winch 3 Pull the spare tire...

Page 71: ...retainer from the wheel 5 Lift the spare tire with one hand to give clearance to tilt the retainer at the end of the cable 6 Pull the retainer through the center of the wheel Spare Tire Retainer Nut...

Page 72: ...ging the wheel 2 Turn on the Hazard Warning flasher 3 Set the parking brake firmly 4 Set an automatic transmission in PARK a manual transmission in REVERSE 5 Turn the ignition OFF 6 Block the front an...

Page 73: ...jack Do not let anyone sit in the vehicle when it is on a jack Do not get under the vehicle when it is on a jack If you need to get under a raised vehicle take it to a service center where it can be...

Page 74: ...wo jack engagement loca tions on each side of the vehicle body CAUTION Do not attempt to raise the vehicle by jacking on locations other than those indicated NOTE The rear jacking location is located...

Page 75: ...raised on a lift 3 Place the wrench handle and lug bolt adapter on the jack screw and turn to the right until the jack head is properly engaged in the described location Do not raise the vehicle until...

Page 76: ...not tighten the wheel nuts fully until the vehicle has been lowered Failure to follow this warning may result in personal injury CAUTION Be sure to mount the spare tire with the valve stem facing out...

Page 77: ...not appear in the winch mechanism window refer to step 11 above the operator should repeat the spare tire installation procedure If the yellow dot does not appear in the winch indication window place...

Page 78: ...and the spare tire in the places provided Have the deflated flat tire repaired or replaced immediately 13 Check the spare tire pressure as soon as possible Correct the tire pressure as required For ve...

Page 79: ...3 Tighten the knob on the bolt to secure it to the bracket Securing The Bracket Alloy Wheel Mounting WHAT TO DO IN EMERGENCIES 77...

Page 80: ...handle 5 Follow the steps above for proper spare tire stowage Wheel Covers CAUTION Use a back and forth motion to remove the hub cap Do not use a twisting motion when removing the hub cap damage to th...

Page 81: ...umper Cables 1 Connect the positive end of the jumper cable to the remote positive post of the discharged vehicle 2 Connect the opposite end of the positive jumper cable to the positive post of the bo...

Page 82: ...he Front Power Distribution Center NOTE Only use the specific negative post Do not use any other exposed metal parts CAUTION Do not use a portable battery booster pack or any other booster source with...

Page 83: ...a ground connection and personal injury could result Failure to follow this procedure could result in personal injury or property damage due to battery explosion Do not connect the cable to the negati...

Page 84: ...sion shift lever gear selector in NEU TRAL for at least one minute after every five rocking motion cycles This mini mizes overheating and reduce the risk of transmission failure during prolonged effor...

Page 85: ...rator and or brake pedal How fast the vehicle was traveling These data can help provide a better understanding of the circumstances in which crashes and injuries occur NOTE EDR data is recorded by you...

Page 86: ...raising the hood 3 Raise the hood and place the hood prop rod in hood slot to secure the hood in the open position 4 To close the hood remove the hood prop rod and place it in the retaining clip then...

Page 87: ...ENGINE COMPARTMENT 3 6L Engine MAINTAINING YOUR VEHICLE 85...

Page 88: ...3 0L Diesel Engine MAINTAINING YOUR VEHICLE 86...

Page 89: ...t Engine Coolant We recommend you use MOPAR Antifreeze Coolant 10 Year 150 000 Mile Formula OAT Organic Additive Technology meet ing the requirements of Chrysler Material Standard MS 12106 Engine Oil...

Page 90: ...use water alone or alcohol based engine coolant antifreeze products Do not use additional rust inhibitors or antirust products as they may not be compatible with the radiator engine coolant and may p...

Page 91: ...S AND GENUINE PARTS DIESEL ENGINE Engine Component Fluid Lubricant or Genuine Part Engine Coolant We recommend you use MOPAR Antifreeze Coolant 10 Year 150 000 Mile Formula OAT Organic Additive Techno...

Page 92: ...your diesel engine This vehicle is compatible with biodiesel blends greater than 5 but no greater than 20 biodiesel meeting ASTM specification D 7467 pro vided the shortened maintenance intervals are...

Page 93: ...onal rust inhibitors or antirust products as they may not be compatible with the radiator engine coolant and may plug the radiator This vehicle has not been designed for use with propylene glycol base...

Page 94: ...ange indicator message after completing the scheduled oil change If a scheduled oil change is performed by someone other than your authorized dealer the message can be reset by referring to the steps...

Page 95: ...e oil and filter Rotate the tires Rotate at the first sign of irregular wear even if it occurs before the oil indicator system turns on Inspect battery and clean and tighten terminals as required Insp...

Page 96: ...X X X Inspect front suspension tie rod ends boot seals and replace if necessary X X X X X X X Inspect the brake pads replace as nec essary X X X X X X X Additional Maintenance Replace engine air filte...

Page 97: ...nd the right equipment If you have any doubt about your ability to perform a service job take your vehicle to a competent mechanic Failure to properly inspect and maintain your vehicle could result in...

Page 98: ...00 km or 6 Years 70 000 Miles 112 000 km or 7 Years 80 000 Miles 128 000 km or 8 Years Odometer Date Signature Autho rized Service Center 90 000 Miles 144 000 km or 9 Years 100 000 Miles 160 000 km or...

Page 99: ...cle Information Center EVIC in Understanding Your Instrument Panel in your Owners Manual on the DVD for further information NOTE Under no circumstances should oil change intervals exceed 18 500 miles...

Page 100: ...suspension tie rod ends boot seals and replace if necessary X X X X X X X Inspect the brake pads replace as nec essary X X X X X X X Check Transmission Actuation System Oil and Hydraulic Clutch Operat...

Page 101: ...miles 240 000 km which ever comes first X X X Change Automatic Belt tensioner every five years or 150 000 miles 240 000 km which ever comes first X X X NOTE Change Timing Chain and Gear at 249 000 mil...

Page 102: ...4 5 6 7 8 9 10 11 12 13 14 15 Or Kilometers 16 000 32 000 48 000 64 000 80 000 96 000 112 000 128 000 144 000 160 000 176 000 192 000 208 000 224 000 240 000 Additional B6 to B20 Maintenance Replace...

Page 103: ...70 000 Miles 112 000 km or 7 Years 80 000 Miles 128 000 km or 8 Years 90 000 Miles 144 000 km or 9 Years Odometer Date Signature Autho rized Service Center 20 000 Miles 32 000 km or 2 Years 100 000 Mi...

Page 104: ...cuum Pump KL30 for STM 3 6 Gasoline Engine F04 40 Amp Orange 3 0 Diesel Engine Fuel Filter Heater 3 0 Diesel Engine F05 30 Amp Green SELESPEED Pump RELE 3 0 Diesel Engine If Equipped F06 40 Amp Orange...

Page 105: ...Yellow ECM Ignition Coils 3 6 Gasoline Engine F22 20 Amp Yellow ECM Primary Loads 3 0 Diesel Engine F23 20 Amp Yellow ESC Valves F24 7 5 Amp Brown KL15 Vacuum pump relay coil 3 6 Gasoline Engine If E...

Page 106: ...Pump F47 20 Amp Yellow Driver Power Window F48 20 Amp Yellow Passenger Power Window F49 5 Amp Beige INT PAM CCS RRM ECM F50 7 5 Amp Brown INT ORC F51 5 Amp Beige INT REAR CAMERA AUX F53 5 Amp Beige 3...

Page 107: ...Use tires of the recom mended load capacity for your vehicle Never overload them Improperly inflated tires are dangerous and can cause collisions Under inflation increases tire flexing and can result...

Page 108: ...not covered by the New Vehicle Limited Warranty Only car wash soap MOPAR Wheel Cleaner or equivalent is recommended When cleaning extremely dirty wheels including excessive brake dust care must be ta...

Page 109: ...all that is required to maintain this finish BULBS Interior Bulbs Bulb Number Overhead Lamp C5W Sun Visors C5W Courtesy Lamp FF500 Glove Compartment C5W Rear Courtesy Lamp C5W Exterior Bulbs Bulb Num...

Page 110: ...er reproductive harm In addition certain fluids contained in vehicles and certain products of component wear contain or emit chemicals known to the State of California to cause cancer and birth defect...

Page 111: ...88 327 4236 TTY 1 800 424 9153 or go to http www safercar gov or write to Administrator NHTSA 1200 New Jersey Avenue SE West Building Washington D C 20590 You can also obtain other information about m...

Page 112: ...the many Authentic Ram Accessories by MOPAR featuring a fit finish and functionality specifically for your Ram Promaster EXTERIOR Hitch Receiver INTERIOR Cargo Compartment Floor DOT Certified Emergenc...

Page 113: ...g 35 How to use the power outlet pg 43 UTILITY How do I know how much I can tow with my Ram ProMaster pg 44 WHAT TO DO IN EMERGENCIES What do I do if my TPMS warning light is blinking pg 59 How do I c...

Page 114: ...ight MIL 61 Oil Pressure Warning Light 58 Park Headlight ON Indicator 62 Tire Pressure Monitoring System TPMS Light 59 Turn Signal Indicator 62 Vehicle Security Light 62 Cooling System Coolant Capacit...

Page 115: ...r 62 Low Fuel 58 Map Reading 20 Seat Belt Reminder 61 Security Alarm 62 Tire Pressure Monitoring TPMS 59 Turn Signal 19 Maintenance Record 96 101 Maintenance Schedule 92 97 Malfunction Indicator Light...

Page 116: ...Radio 33 Spark Plugs 87 Speed Control Cruise Control 22 Starting Cold Weather 47 Engine Block Heater 48 Starting Procedures Diesel Engines 46 Steering Wheel Audio Controls 41 Telephone 35 Telescoping...

Page 117: ...g is also dangerous and should never be done while the vehicle is moving If you find yourself unable to devote your full attention to vehicle operation pull off the road to a safe location and stop yo...

Page 118: ...4VF 926 AA RAM ProMaster Fifth Edition User Guide Download a free electronic copy of the Owner s Manual or Warranty Booklet by visiting the Owners tab at www ramtrucks com U S or www ramtruck ca Canad...

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