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DMP Electronics 5.0 Programming Manual Download Page 13

ePAD Programming Guide 

Digital Monitoring Products

13

Using the ePAD

After you complete programming the ePAD, to use the ePAD, enter the address, such as 

bill.virtualkeypad.com 

or 

XXX.XXX.XXX.XXX, in the browser Address field. Do not add “/admin” to the address to access the ePAD as a user.

 

Log onto the ePAD using the User Name and Password.
Refer to the ePAD Quick Reference Guide (LT-0665) for more information about using the ePAD. The Quick Reference 

Guide is for the end-user to refer to when operating the ePAD.

Remote Upgrading 

If an upgrade in the ePAD software becomes available, you can upgrade the ePAD remotely using DMP Remote Link™ 

Panel Programming Software. Refer to the DMP Remote Link User’s Guide (LT-0565) or the Remote Link Help File for 

complete information.

Troubleshooting

If the ePAD displays 

4-WIRE BUS TRBL

, disconnect power from the ePAD and then reapply power. The display should 

clear the 4-wire bus trouble message. If the message does not clear, check the following:

•  Make sure that the ePAD is not sharing an address with another supervised device on the keypad bus. The ePAD 

address must be unique, unless the ePAD is unsupervised. If devices do share an address, all of the devices 

sharing the address 

MUST 

be 

UNSUPERVISED

.

•  Ensure that there is at least one supervised device on the keypad bus.
•  Measure the DC voltage on terminals 8 and 10. No voltage (open) on the yellow wire causes the 

4-WIRE BUS 

TRBL

 message to display. If low or open, remove the wires from terminals 7, 8, 9, and 10. Reset the panel and 

then check the voltage on the terminals again. If the voltage still shows open or low, the panel may need to be 

replaced.

A few things may hinder the visibility and functionality of the ePAD. If you do not see the entire image of the keypad 

and/or the hyperlinks, you could be behind a proxy or firewall. See the following section titled 

Proxy Utility

.

Proxy Utility

On the rare occasion that the user may access the ePAD using a computer that is behind a proxy, such as at work, the 

ePAD Utility

 application may need to be used instead of the Web browser. The 

ePAD Utility

 may allow access to the 

ePAD through most proxies and network firewalls. The ePAD Proxy Utility displays a keypad on the computer screen 

just as when using a Web browser.
If the 

ePAD Utility

 must be used, you are automatically redirected to a new Web page when you attempt to connect 

to the ePAD from behind a proxy. From that page, you are instructed to download a special application, the 

ePAD 

Utility

. Follow the directions as stated on the Web page. You should then be able to use the ePAD behind the firewall 

or proxy.

Note:

 The 

ePAD Utility

 is an executable file that runs from the computer. Every time the user accesses the ePAD 

from this computer, the 

ePAD Utility

 program must be used instead of opening the Internet Browser. To allow simple 

execution of the program you can create an icon on the user desktop for the 

ePAD Utility.

 The 

ePAD Utility 

can also 

be accessed through the Start Menu.

Downloading the ePAD Utility

An Install Shield program opens to assist you when saving the 

ePAD Utility

 program on the computer hard drive. 

Follow the directions provided to download the 

Utility

. Be sure to fully download and install the application onto the 

hard drive for optimum performance.
After you properly save the 

ePAD Utility

 to the computer hard drive, open the program by double-clicking the 

application icon on the desktop.

Summary of Contents for 5.0

Page 1: ...ramming Cable What is Needed The ePAD installer or the network administrator for a commercial business installation must provide the items listed below For later reference when programming please enter the ePAD IP Addressing information in the spaces provided These instructions explain where to obtain the necessary information Broadband Connection A constant broadband connection such as DSL cable ...

Page 2: ...rs to check their DMP security system status from any computer browser in the world If the ePAD only communicates through a local area network the Gateway IP Address can be left at the default value of 192 168 000 125 A commercial installation site network administrator may provide a Gateway Address Otherwise the Gateway Address should be the same address as the Router Local IP Address For example...

Page 3: ...d com on the next page regarding domain name address and dynamic non static IP address for the ePAD as a Web Server Note A DNS IP Address is not required when the ePAD is communicating to a browser on a local area network and not through the Internet A DNS IP Address is only needed when the Name Registry feature is being used HTTP Port ________________________________ The ePAD is a Web Server and ...

Page 4: ...is process is called Dynamic IP Addressing Services such as the Virtualkeypad com Dynamic DNS Service automatically update your browser so that you can easily connect to the ePAD regardless of whether your IP Address has changed ePAD Internet Router Browser Name Registry DNS 1 ePAD Sends My name is bill and my address is 208 123 4 10 2 ePAD Sends My name is bill and my address is 208 123 4 10 3 Br...

Page 5: ...s you to exit if you did not want to change such items as the IP Address Gateway Address HTTP Port and Subnet Mask All addresses such as the Local IP and Gateway must follow the conventions for IP Addresses 12 characters with a period after every third character 192 168 000 251 is the proper format for an address Local IP Address Enter the ePAD IP address using digits 0 through 9 The default IP Ad...

Page 6: ... wish to show on the ePAD top line display By default the Top Line is blank You may enter any characters when programming through the browser Some special characters do not display properly when you view the programming through a standard 32 character LCD keypad Session Timeout Enter an amount of time from 0 to 99 minutes that the ePAD waits before automatically disconnecting after no activity is ...

Page 7: ... image or text that automatically opens when the user clicks it with the mouse Generally a hyperlink opens a Web site or a document A hyperlink contains a link or path to the Web site or document You may program six hyperlinks from the System Options page Banner Dealer and four Custom Links You can only program the hyperlinks when programming the ePAD through the browser When the user clicks on a ...

Page 8: ...df XR100 http www virtualkeypad com permanent user_guide XR500 pdf XR40 http www virtualkeypad com permanent user_guide XR40 pdf XR20 http www virtualkeypad com permanent user_guide XR20 pdf XR10 http www virtualkeypad com permanent user_guide XR10 pdf XRSuper6 http www virtualkeypad com permanent user_guide XRSuper6 pdf XR6 http www virtualkeypad com permanent user_guide XR6 pdf XR5 http www virt...

Page 9: ... com Unless other Name Registry DNS arrangements have been made do not change the default Server IP Address Note DMP dealers have the option to operate their own Name Registry Dynamic DNS Service to allow their installed ePAD units to update their addresses locally instead of using the DMP virtualkeypad com For additional information contact DMP Technical Service Figure 9 Example of an ePAD Name R...

Page 10: ...set to revert to the current password ePAD Administrator Options Page The ePAD allows one Administrator Name and one Administrator Password which are programmed in the Administrator Options Page When selecting passwords select strong passwords Passwords are not case sensitive Administrator Name Enter one Administrator name consisting of 3 to 16 alphanumeric characters A through Z 0 zero through 9 ...

Page 11: ...8 000 251 Be sure to enter leading zeroes in all IP Addresses If the ePAD is installed behind a router enter a static IP Address for the ePAD within the proper range of the available router IP Addresses GATEWAY ADDRESS 192 168 000 125 Gateway Address Enter the local gateway IP address assigned to the ePAD The default Gateway IP Address is 192 168 000 125 SUBNET MASK 255 255 255 000 Subnet Mask Ent...

Page 12: ...pecial characters such as exclamation points and hyphens The default User Password is NEW Admin name ADMIN Administrator Name Enter one Administrator Name consisting of 3 to 16 alphanumeric characters A through Z 0 zero through 9 Do not use spaces or special characters such as exclamation points and hyphens The default Administrator Name is ADMIN Admin password ADMIN Administrator Password Enter o...

Page 13: ... panel may need to be replaced A few things may hinder the visibility and functionality of the ePAD If you do not see the entire image of the keypad and or the hyperlinks you could be behind a proxy or firewall See the following section titled Proxy Utility Proxy Utility On the rare occasion that the user may access the ePAD using a computer that is behind a proxy such as at work the ePAD Utility ...

Page 14: ... the proxy IP Address or URL Port Enter the proxy port number Proxy Requires Login If you must log in to your proxy to access your ePAD check the Proxy Requires Login box Username Enter the user name required to login to the proxy Password Enter the password required to login to the proxy After you have entered all of the necessary information click OK to close the window Using the ePAD with the P...

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