2 3 2 0 N W 1 4 7 t h S t r e e t , M i a m i , F l o r i d a 3 3 0 5 4
WARR-05-0101
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DM Industries, Ltd., extends this limited warranty solely to the original
Purchaser of any LD-15 Series self-contained spa installed within the
United States or Canada.
10 YEAR STRUCTURAL
SPA SHELL: DM Industries, Ltd., warrants its shells against loss of
water due to defects in materials and workmanship for ten (10) years
from the original date of purchase.
5 YEARS SURFACE
The acrylic surface is warranted against blistering, cracking and chip-
ping resulting from a defect in the acrylic surface material for a peri-
od of five (5) years from the original date of purchase.
COMPONENT WARRANTY
DM Industries, Ltd., warrants all factory installed electrical compo-
nents– pumps, blowers, and control system – and plumbing compo-
nents – jets, controllers, and air injectors,– to be free from defects in
materials and workmanship for a period of two (2) years from the orig-
inal date of purchase. The plumbing infrastructure, such as glued
joints, pipes and hoses are also warranted to be free from defects in
material and workmanship for a period of two (2) years.
Wearable components such as filter cartridges, light bulbs and fuses,
are not covered under this warranty but are warranted to be free from
defects in material and workmanship at the time of the original delivery.
The cabinetry is warranted to maintain its structrual integrity for a peri-
od of one (1) year from the original date of purchase.
Covers, as supplied by DM Industries, Ltd., are warranted to be free
from manufacturing defects for a period of one (1) year.
Dealer added options are excluded from this warranty and are covered
under separate warranties from their respective manufacturers.
WARRANTY PERFORMANCE
In the event of a defect covered by this warranty, notify your local spa deal-
er within 10 days of the time the defect is discovered. Upon proof of pur-
chase by dated purchase receipt, Vita International or its authorized rep-
resentative will correct the defect within the terms and conditions con-
tained in this warranty. There will be no charge for in-home service labor
during the first year. You may be assessed reasonable repairperson travel
charges. Vita International, at its sole option, may elect to substitute a spa
or component of equal value, either new or reconditioned, to correct a
defect. Such replacement shall assume, as its warranty, the remaining
portion of the warranty on the original product. If the entire spa needs to
be substituted because the repair is not feasible or the repair can not be
performed in the field, reasonable costs to pick up the defective spa and
return it or delivering and installing the replacement spa will be the respon-
sibility of the spa owner.
EXCLUSIONS
This warranty is void if DM Industries, Ltd., or its representative deter-
mines that the spa has been subjected to any alterations or repairs by
anyone other than an authorized representative of DM Industries, Ltd.
LD-15 Series spas are NOT APPROVED for commercial applications.
DM Industries, Ltd., will not be responsible for the cost of replacement
parts or labor cost of any spa found to be used in a commercial appli-
cation. This warranty shall also be voided if there is evidence that the
spa has been subjected to misuses, abuses, negligence, improper
installation or operations other than in accordance with the instruc-
tions in the owner’s manual, including but not limited to damage to
components caused by improper pH balance or other improper water
chemistry maintenance, (use of chlorine based products other than
dichlorine voids all warranties,) or by failure to maintain and clean the
filtration system; damage to components or spa surface caused by
operating the spa at water temperatures outside the range of 32
degrees F (freezing) and 120 degrees F (excessive heat); damage to
the surface caused by leaving the spa uncovered while empty of water
and in direct exposure to sunlight; damage caused by improper or
incorrect electrical hook-up, modifications to internal electrical assem-
bly boxes and grounding system, by electrical installations done by
anyone other than licensed professionals in non-conformity with state
and local codes or by power surges or spikes; or damage caused by
Acts of God or conditions beyond the control of DM Industries, Ltd.
DISCLAIMER
Except as expressly provided, there shall be no other warranty or obli-
gation, expressed or implied, oral or statutory. No dealer or other per-
son has the authority to make any warranties or representations cov-
ering DM Industries, Ltd., or its products. DM Industries, Ltd., and its
representatives shall not be liable for any injury, loss, cost or other
damage, including but not limited to, loss of use, inconvenience, costs
of removal of a permanent deck, custom fixture, or any other inciden-
tal or consequential costs, expenses or damages. Under no circum-
stances shall DM Industries, Ltd., or any of its representatives be held
liable for injury to any person or damage to any property, however aris-
ing. Some states do not allow the exclusion or limitation of incidental
or consequential damages, so the above limitations or exclusions may
not apply to you. This warranty gives you specific legal rights. You may
also have other rights, which vary, from state to state.
CUSTOMER SERVICE
Contact your dealer or local authorized repair center for service.
If you do not know who your local dealer is, contact DM Industries,
Ltd.’s Technical Service Division at the address listed below, or call
(305) 685-2063.
This warranty is effective for spas manufactured after January 1, 2005.
LIMITED WARRANTY for
LD 15 SERIES
MODEL SPAS