39
WARRANTY
Hardware
DiversiTech warrants the original end user (“Customer”) that new DiversiTech branded products will be free from defects
in workmanship and materials, under normal use, for two (2) years from the original purchase date.
Software
DiversiTech warrants to Customer that the DiversiTech thermostat software will perform in substantial conformance to
its program specifications for a period of two (2) years from the date of the original purchase.
Exclusions
This warranty excludes (1) physical damage to the surface of the product, including cracks or scratches on the touch-
screen or outside casing; (2) damage caused by misuse, neglect, improper installation, unauthorized attempts to open,
repair, or modify the product, or any other cause beyond the range of intended use; (3) damage caused by accident, fire,
power changes, other hazard, or Acts of God; or (4) use of the product with any device if such device causes the problem.
Exclusive Remedies
Should a covered defect occur during the warranty period and Customer notifies DiversiTech, Customer’s sole and exclu-
sive remedy will be, at DiversiTech’s sole option and expense, to repair or replace the product. Replacement products or
parts may be new or reconditioned or a comparable version of the defective item. DiversiTech warrants any replaced
product or part for a period of ninety (90) days from shipment, or through the end of the original warranty, whichever is
longer.
Obtaining Warranty Service
Customer must contact and return product to a local DiversiTech product dealer or installer within the applicable war-
ranty period to obtain warranty service. Dated proof of original purchase will be required. DiversiTech will not be respon-
sible for Customer’s memory data contained in, stored on, or integrated with any products returned to DiversiTech for
repair, whether under warranty or not.
Warranty Exclusive
THE FORGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, CORRESPONDENCE WITH
DESCRIPTION, AND NON-INFRINGEMENT, ALL OF WHICH ARE EXPRESSLY DISCLAIMED BY DIVERSITECH AND ITS SUPPLI-
ERS.
Disclaimer
NEITHER DIVERSITECH NOR ITS SUPPLIERS SHALL BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL,
OR PUNITIVE DAMAGES OF ANY KIND, OR FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE OR
USE OF THIS PRODUCT, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER THEORY,
EVEN IF DIVERSITECH HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. DIVERSITECH’S ENTIRE LIABILITY
SHALL BE LIMITED TO REPLACEMENT OR REPAIR OF THE PRODUCT.
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IMPORTANT NOTICE
®
WHEN USING THIS THERMOSTAT WITH A GAS FURNACE
A COMMON WIRE (C) MUST BE CONNECTED.
•
When working without a common wire:
A
confirm in heat mode the cooling does not switch on or
B
confirm in cooling mode
the heat does not switch on.
•
If test
A
or
B
fail or the thermostat shuts down in either heat or cool mode then it is
necessary to connect a common wire, (C), alternatively it may be possible to solve
this issue by simply connecting the 250 ohm 10 watt resistor between C and W (in
the case of a cooling problem – see B) or between C and Y1 (in the case of a heat-
ing problem - see A) at the HVAC equipment.
•
When working without a common wire,
A
confirm that when there is a call for heat,
cooling does not also activate, and when there is a call for cool, heating does not
also activate.
•
If using the configuration of
Heat Pump and Furnace with no Common Wire
con-
firm that when Heat Pump and Furnace are working together (both stages are oper-
ating at the same time) that the display does not go blank, if so you must use a
Common Wire.
•
This thermostat is equipped to run with two separated power transformers if required
RC and RH. Terminals RC and RH are internally connected together however you
should wish to use two transformers simply cut with a blade the copper trace on
the printed circuit board located between the C and Y2 screw terminals.
