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Appendix

18

B. Title 47, Section 605(e)4, United States Code (U.S.C.) makes it a federal crime to modify 

Equipment to receive encrypted (scrambled) television programming without payment of 

required subscriptions. Conviction can result in a fine of up to $500,000 and imprisonment for 

five years, or both. Any person who procures Equipment that has been so modified is an 

accessory to that offense and may be punishable in the same manner. Investigative authority for 

violations lies with the Federal Bureau of Investigation. Equipment may incorporate copyright 

protection technology that is protected by U.S. patents and other intellectual property rights. Use 

of such copyright protection technology must be authorized by Macrovision, and is intended for 

home and other limited pay-per-view uses only unless otherwise authorized by Macrovision. 

Reverse engineering or disassembly is prohibited. 

9. GENERAL
A. Physical Address/Change of Address.  When setting up your DISH Network account, you 

agree to provide us with the physical street address where your Equipment will be located and 

your Services will be provided. A post office box does not constitute a physical address and is 

not sufficient to meet this requirement. You agree to give us prompt notice of your change of 

name, mailing address, physical address where your Equipment is located, and telephone 

number. You may do this by notifying our Customer Service Center by telephone or in writing at 

the phone number or mailing or e-mail address set forth in the first paragraph of this Agreement. 
B. Notice.  Any notice required or permitted to be given by us under this Agreement may be 

provided via the mail, on your billing statement, as a bill insert, via broadcast on a television 

channel, through publication on the website set forth in the first paragraph of this Agreement, by 

telephone or by any other reasonable means.  If we send you notice by mail, on your billing 

statement or as a bill insert, it will be considered given when deposited in the U.S. Mail, 

addressed to you at your then-current billing address in our records.  If we send you notice via 

broadcast on a television channel or through publication on the website set forth in the first 

paragraph of this Agreement, it will be considered given when first broadcast or published.  If we 

send you notice by telephone, it will be considered given when personally delivered to you or 

when left as a message at your then-current phone number in our records.  Unless otherwise 

specified in this Agreement, any notice required or permitted to be given by you under this 

Agreement shall be in writing and shall be sent by first class mail addressed to us at the mailing 

address set forth in the first paragraph of this Agreement, and shall be deemed given when 

received by us at such mailing address. 
C. Credit Checks.  You authorize DISH Network to investigate your financial responsibility and 

creditworthiness, including without limitation acquiring credit reports and histories, and to report 

any payment defaults to credit reporting agencies. Under the Fair Credit Reporting Act, you have 

the right to notify DISH Network if you believe we have reported inaccurate information about 

your account to any consumer reporting agency. Please include the specific item of dispute and 

why you believe the information reported is in error in any such notice.
D. Personal Information.  If you have an on-line account with us, you are fully responsible for 

maintaining the confidentiality of your password and account username and for all activities that 

occur under your password and/or account username.  You agree to: (i) keep your account 

username and password confidential and not share them with anyone else, and (ii) immediately 

notify us of any unauthorized use of your password and/or account username or other breach of 

security.
E. Applicable Law.  This Agreement, including without limitation all matters relating to its validity, 

construction, performance and enforcement, and any claim, complaint or dispute arising out of 

or related to this Agreement or Services, shall be governed by the laws and regulations of the 

State of Colorado without giving effect to its conflict of law provisions. These terms and 

conditions are subject to amendment, modification or termination if required by such laws or 

regulations. If any provision in this Agreement is declared to be illegal or in conflict with any law 

or regulation, that provision shall be modified to the minimum extent necessary to make such 

provision legal and no longer in conflict with such law or regulation, without affecting the validity 

of any other provisions. 

Summary of Contents for DuoDVR ViP 922

Page 1: ...Read Me Also Problems Accessing Your Content DuoDVR ViP 922 Satellite Receiver TM ...

Page 2: ...d hence DISH Network CANNOT AND DOES NOT GUARANTEE OR WARRANT THAT ALL FEATURES SUCH AS PARENTAL CONTROL WILL WORK AS INTENDED UNDER ALL CIRCUMSTANCES EchoStar endeavors to improve such conditions and will periodically download improvements Equipment and Software Covered by this Guide This User Guide covers the HD DuoDVR SlingLoaded VIP 922 receiver and software model 922 This Guide may cover othe...

Page 3: ...i SAFETY IMPORTANT SAFETY INSTRUCTIONS PROPER CARE OF YOUR EQUIPMENT ...

Page 4: ... safety If the provided plug does not fit into your outlet consult an electrician for replacement of the obsolete outlet 10 Protect the power cord from being walked on or pinched particu larly at plugs convenience receptacles and the point where they exit from the apparatus 11 Use only attachments accessories specified by the manufac turer 12 Unplug this apparatus during lightning storms or when u...

Page 5: ... easily disconnected from the AC power Operate the receiver using only the type of power source indi cated on the marking label Unplug the receiver power cord by gripping the power plug not the cord Do not overload wall outlets or extension cords this can result in a risk of fire or electrical shock Never insert objects of any kind through openings into the receiver as the objects may touch danger...

Page 6: ...und shall be connected to the ground ing system of the building as close to the point of cable entry as practical Do not locate the antenna near overhead light or power circuits or where it can fall into such power lines or circuits When installing the antenna take extreme care to avoid touching such power lines or circuits as contact with them can be fatal Example of Antenna Grounding Antenna Lea...

Page 7: ...t recommended by the receiver manufacturer will void the Limited Warranty Use an outlet that contains surge suppression or ground fault protection During an electrical storm or when the receiver is left unattended and unused for long periods of time unplug the power cord from the wall outlet and disconnect the lines between the receiver and the antenna This will provide addi tional protection agai...

Page 8: ...SAFETY vi ...

Page 9: ...7 APPENDIX LIMITED WARRANTY RESIDENTIAL CUSTOMER AGREEMENT STAYING LEGAL FCC COMPLIANCE ...

Page 10: ...Cover This warranty does not cover installation of the system If applicable such installation will be warranted under a separate installation agreement This warranty does not cover consumer instruction physical setup or adjustment of any consumer electronic devices remote control batteries signal reception problems loss of use of the system or unused programming charges due to system malfunction T...

Page 11: ... THIS WARRANTY SHALL ALSO BE VOID IF THE TV CONVERTER HAS BEEN OPENED BY AN UNAUTHORIZED PERSON If You Need Assistance 1 Call the Customer Service Center at 1 800 333 DISH 3474 Have the date of purchase and either your customer account number the receiver conditional access number or the receiver model number ready Display the System Info menu to find these numbers 2 A Customer Service Representat...

Page 12: ...the warranty or makes the equipment unrepairable billing account or credit card will be charged the market price of the replacement Post Receipt Exchange Program You may choose to ship the equipment to us at your cost To provide faster service upon receipt of your equipment you will be shipped a replacement Your original equipment will not be available for return The equipment you return will be c...

Page 13: ...TO CONTINUE TO RECEIVE YOUR SERVICES UNDER THE TERMS AND CONDITIONS OF YOUR IMMEDIATELY PRIOR RESIDENTIAL CUSTOMER AGREEMENT IF YOU ARE A NEW DISH NETWORK CUSTOMER YOUR ACTIVATION OF A DISH NETWORK ACCOUNT AND RECEIPT OF DISH NETWORK SERVICES SHALL CONSTITUTE YOUR ACCEPTANCE OF THIS AGREEMENT AND ITS TERMS AND CONDITIONS WILL BE LEGALLY BINDING UPON YOU IF YOU ARE AN EXISTING DISH NETWORK CUSTOMER...

Page 14: ...y allow you to place additional receivers on your account in our sole discretion Each additional receiver will be authorized to receive the same Services as your initial receiver This option is only available if your initial DISH Network receiver and all additional receiver s are located at the same residence and are continuously connected to your same land based telephone line Unless otherwise sp...

Page 15: ...twork does not extend credit to our customers and the Late Payment Fee is not interest a credit service charge or a finance charge You understand and agree that in the case of late payment or nonpayment for any Services ordered by you or for any of the charges stated below we may report such late payment or nonpayment to credit reporting agencies If you do not pay your bill in full by its due date...

Page 16: ...ices prior to the expiration of that optional or mandatory term agreement period certain early termination or cancellation fees may apply C In addition to all other rights that DISH Network may have to disconnect your Services DISH Network has the right to disconnect your Services at any time without providing notice to you if i you fail to pay any bill in full when it is due ii we receive confirm...

Page 17: ...ity in your DISH Network receivers provide data and content to Personal Video Recorder Digital Video Recorder PVR DVR products store data and content on the hard drives of PVR DVR products and send electronic counter measures to your DISH Network receivers through periodic downloads DISH Network will use commercially reasonable efforts to schedule these downloads to minimize interference with or i...

Page 18: ...n of the terms and conditions of this Agreement Unless otherwise specified in such customer agreement s i such Equipment except for the satellite antenna shall at all times remain the sole and exclusive property of DISH Network and we will have the right in our sole discretion to provide or replace leased Equipment with new or reconditioned Equipment and to remove or require the return of such Equ...

Page 19: ...THEIR AFFILIATES WILL BE LIABLE FOR ANY DAMAGE RESULTING FROM LOSS OF RECORDED MATERIAL OR THE PREVENTION OF RECORDING INCLUDING WITHOUT LIMITATION ANY LOSS OF PREVENTION OF RECORDING DUE TO ANY FAULT FAILURE DEFICIENCY OR DEFECT IN SERVICES OR EQUIPMENT C EXCEPT AS EXPRESSLY PROVIDED TO THE CONTRARY BY APPLICABLE STATE LAW NEITHER WE NOR OUR THIRD PARTY BILLING AGENTS NOR ANY OF OUR OR THEIR AFFI...

Page 20: ...ph of this Agreement it will be considered given when first broadcast or published If we send you notice by telephone it will be considered given when personally delivered to you or when left as a message at your then current phone number in our records Unless otherwise specified in this Agreement any notice required or permitted to be given by you under this Agreement shall be in writing and shal...

Page 21: ...f this Agreement DISH Network may however change the terms and conditions of this Agreement at any time and from time to time in its sole discretion and will notify you if that occurs The terms and conditions of this Agreement that either are expressly stated to survive or by their nature would logically be expected to survive its expiration or termination shall continue thereafter until fully per...

Page 22: ...tection technology that is protected by U S patents and other intellectual property rights Use of such copyright protection technology must be authorized by Macrovision and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Reverse engineering or disassembly is prohibited ...

Page 23: ...the product identifier that has the format US AAAEQ TXXXX The digits represented by are the REN without a decimal point e g 03 is a REN of 0 3 For earlier products the REN is separately shown on the label If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice isn t practi...

Page 24: ...his equipment This could void the user s authority to operate the equipment There are many devices that allow you to connect your antenna to your in home distribution system such as splitters and amplifiers The FCC requires that the isolation between the antenna port and the network port of your system meet the following 80dB from 54 MHz to 216 MHz at least 60dB from 216 MHz to 550 MHz and at leas...

Page 25: ...ther purposes including watching low power TV stations still broadcasting in analog watching pre recorded movies with a DVD player or VCR or playing video games Great news Your new receiver allows you to continue enjoying the over the air digital broadcasting programming available in your area Your new receiver also allows you to receive analog broadcasts simply by pushing the Analog Pass Through ...

Page 26: ...Appendix 24 ...

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