WARNING:
TO REDUCE RISK OF PERSONAL INJURY - UNPLUG CLEANER BEFORE SERVICING
TROUBLESHOOTING GUIDE
9
ANY OTHER SERVICING SHOULD BE DONE BY AN AUTHORIZED SERVICE REPRESENTATIVE
CUSTOMER SERVICE (1-800-321-1134)
In the event that further assistance is required, see your Yellow Pages for an authorized Royal
®
Dealer or visit
our website at www.dirtdevil.com. Costs of any transportation to and from any place of repair are to be paid by the
owner. The service parts used in this unit are easily replaced and readily available from an authorized Royal
®
Dealer or
retailer. Always identify your cleaner by the model number and manufacturing code when requesting information or
ordering replacement parts. (The model number appears on the bottom of the cleaner.)
PROBLEM
POSSIBLE REASON
POSSIBLE SOLUTION
Cleaner won’t run
Cleaner won’t pick
up or low suction
Water escaping
from cleaner
Cleaner won’t
dispense solution
or is dispensing
solution at a low
rate
1. Power cord not firmly plugged into
outlet.
2. Blown fuse or tripped breaker.
3. Needs service.
1. Dirty Water Tank is not installed
correctly.
2. Dirty Water Tank is full.
3. Incorrect cleaning tool position.
4. Incorrect cleaning solution.
1. Dirty Water Tank is full.
2. Dirty Water Tank not installed
correctly.
3. Clean Water Tank not installed
properly.
1. Spray nozzle clogged.
2. Clean Water Tank not installed
properly.
3. Solution pump needs priming.
4. Clean Water/Solution Tube inside
Clean Water Tank has been removed.
1. Plug unit in firmly.
2. Check fuse or breaker in home. Replace fuse/
reset breaker.
3. Take to service center. To find nearest location,
visit our website at www.dirtdevil.com or call
1-800-321-1134.
1. Review Emptying and Cleaning the Dirty Water
Tank - Pg 8.
2. Empty Dirty Water Tank - Pg 8.
3. Reposition cleaning tool, following
Carpet/Upholstery Cleaning instructions - Pg 7.
4. Use only Dirt Devil
®
cleaning solution.
1. Empty Dirty Water Tank - Pg 8.
2. Review Emptying and Cleaning the Dirty Water
Tank - Pg 8.
3. Review How to Operate - Pg 6.
1. Remove all attachments and clean thoroughly -
Pg 6.
2. Review How to Operate - Pg 6.
3. It may be necessary to prime the pump - Pg 7,
or elevate unit above nozzle by placing unit on
tabletop.
4. Replace Clean Water/Solution Tube.
