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10

Limited Warranty

We offer to you, as the original purchaser, a warranty for the Direct Supply Zero Opening 

Assist. Our warranty applies for the limited warranty period stated below. If any device or 

device part listed below is defective in material or workmanship during the applicable limited 

warranty period, we will repair or replace it at our cost. Please note that the decision to 

repair or replace a device or device part will be at our discretion. Our warranty applies only if 

the device is properly maintained by the original purchaser for normal, indoor use and does 

not cover normal wear and tear, modification of the device, or damage caused by abuse, 

improper use, failure to maintain, use which exceeds the published device limitations or the 

combination of any device with another product. In addition, our warranty does not cover fading, 

colorfastness, stains, spills or exposure to chemicals, odors, heat or light. In certain cases, we 

may provide you repair or adjustment instructions and/or replacement parts, and ask you to 

perform a repair or adjustment or replace a defective part. 

Our warranty gives you specific legal rights, and you may also have other rights, which vary 

from state to state. Please note that our limited warranty period begins when we ship the 

device to you. The limited warranty period and our obligations under the warranty end once 

you transfer the device to someone else or at the end of the applicable limited warranty period 

identified below, whichever is earlier.

Warranty Period 

(Parts Only)

Anticipated Usable 

Device Life

Direct Supply

®

 Zero Opening Assist Device

3 years

3 years

Anticipated Usable Device Life is based on normal use with proper maintenance, cleaning and 

storage. You should still inspect, monitor and care for the device as described in this guide, as the 

device may need to be replaced sooner than anticipated in particular situations.

DIRECT SUPPLY MANUFACTURING, INC. MAKES NO IMPLIED WARRANTIES OF 

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE; THESE AND ALL OTHER 

IMPLIED WARRANTIES ARE SPECIFICALLY DISCLAIMED. TO THE FULLEST EXTENT 

ALLOWED BY LAW, DIRECT SUPPLY MANUFACTURING, INC. WILL NOT BE LIABLE FOR ANY 

INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR LOST PROFITS THAT 

MAY RESULT FROM THE DEVICE OR YOUR USE OF OR INABILITY TO USE THE DEVICE EVEN 

IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY TO YOU, IF 

ANY, IS LIMITED TO THE PRICE OF THE DEVICE OR SERVICE GIVING RISE TO YOUR CLAIM. 

Some states do not allow an exclusion or limitation of incidental or consequential damages, 

or how long an implied warranty lasts, so the above limitations or exclusions may not apply to 

you. If implied warranties are not excluded, and to the extent allowed by law, we limit any and 

all implied warranties to the applicable warranty period identified above. Except for rights under 

any applicable state law, the remedies provided under this warranty are your sole and exclusive 

remedy for any breach of our warranty and state the entire limit of our responsibilities. 

Summary of Contents for ZERO OPENING ASSIST

Page 1: ...t Device from Direct Supply Equipment Furnishings Please read this entire guide carefully and keep it for future reference This guide provides instructions warnings warranty information and other impo...

Page 2: ...via holes in the bed s head deck See the installation section of this manual for information about device setup and ensuring compatibility and safety This device is not a bedrail and is not intended...

Page 3: ...substitute hardware WARNING Risk of serious injury or death Use a properly sized mattress in order to minimize the gap between the side of the mattress and the assist device This gap must be small en...

Page 4: ...ing either direction right or left If setting up devices on both sides of a bed align slots so assists on opposite sides of the bed are oriented as mirror images of each other Additionally check the o...

Page 5: ...r hole D or hole B will prevent pivoting in the opposite direction of screw placement Fully insert but do not tighten Insert one set screw into hole B and one set screw into hole D using a 3 mm Allen...

Page 6: ...not substitute hardware Safe installation requires use of all provided attachment hardware Installation cont 6 To prevent rapid height adjustment or removal of the assist use the included nut and bolt...

Page 7: ...djust the pivot lock system to prevent pivoting toward the head of the bed see step 4 for guidance on how to set up your pivot lock system c Review the overall bed system for compliance to FDA entrapm...

Page 8: ...vice left or right 90 degrees NOTE Do not rotate assist device more than 90 degrees 2 Rotate handle to lock into position 3 Adjust handle height by removing the release pin or bolt moving the handle t...

Page 9: ...r excessive wear 3 Visually examine all welds for cracks 4 Tighten attachment bolts and center pivot screw 5 Inspect all bolts and fasteners Do not overtighten bolts at pivot points Cleaning Clean wit...

Page 10: ...the applicable limited warranty period identified below whichever is earlier Warranty Period Parts Only Anticipated Usable Device Life Direct Supply Zero Opening Assist Device 3 years 3 years Anticip...

Page 11: ...Zero Opening Assist and enjoy outrageous customer service If you have any questions about the zero opening assist you have purchased or would like to request warranty service please contact Direct Su...

Page 12: ...35 West Champions Way Milwaukee WI 53223 2020 Direct Supply Manufacturing Inc All Rights Reserved Direct Supply Panacea and all associated logos are the registered trademarks of Direct Supply Inc used...

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