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a period of 2 years from the date of the
first purchase of such products as follows:
(a) a repair or replacement warranty on
defective products or parts, including
in-home services, for the first year
following the date of first purchase; and (b)
thereafter, a replacement of parts warranty
on defective products and parts (with no
in-home services) for the 1 year period
commencing on the first anniversary of
first purchase and ending on the second
anniversary of the date of first purchase.
Dimplex fireplace surrounds (mantels)
and trims covered by this limited warranty
have been tested and inspected prior to
shipment and, subject to the provisions
of this warranty, Dimplex warrants such
products to be free from defects in
material and workmanship for a period of
1 year from the date of first purchase of
such products. Warranty services do not
include in-home services.
The above section is a summary only of
your warranty rights. Please review the
remaining provisions of this warranty
for your specific rights.
The limited 2 year warranty period for
products other than fireplace surrounds
(mantels) and trims and the limited 1 year
warranty period for fireplace surrounds
(mantels) and trims also applies to any
implied warranties that may exist under
applicable law. some jurisdictions do not
allow limitations on how long an implied
warranty lasts, so the above limitation may
not apply to the purchaser.
What this limited warranty does not cover
This limited warranty does not apply to
products that have been repaired (except
by Dimplex or its authorized service
representatives) or otherwise altered. This
limited warranty does further not apply
to defects resulting from misuse, abuse,
accident, neglect, incorrect installation,
improper maintenance or handling, or
operation with an incorrect power source.
What you must do to get service under
this limited warranty
Defects must be brought to the attention of
Dimplex Technical service by contacting
Dimplex at 1-888-
DImPLEX
(1-888-
346-7539), or 1367 Industrial road,
Cambridge ontario, Canada n1r 7G8.
Please have proof of purchase, catalogue/
model and serial numbers available when
calling. Limited warranty service requires
a proof of purchase of the product.
What Dimplex will do in the event of a
defect
In the event a product or part covered
by this limited warranty is proven to be
defective in material or workmanship
during (i) the 2 year limited warranty
period for products other than fireplace
surrounds (mantels) and trims, and (ii)
the 1 year limited warranty period for
surrounds (mantels) and trims, you have
the following rights:
Limited warranty service will be
•
performed solely by dealers or service
agents of Dimplex authorized to
provide limited warranty services.
For products (other than surrounds
•
(mantels) and trims) for the period
ending at midnight on the first
anniversary of the date of first
purchase
, Dimplex will in its sole
discretion either repair or replace
such defective product or part without
charge. If Dimplex is unable to
repair or replace such product or
part, or if repair or replacement is not
commercially practicable or cannot
be timely made, Dimplex may, in lieu
of repair or replacement, choose to
refund the purchase price for such
product or part. This limited warranty
Warranty
