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www.dimplex.com
entitles the purchaser to on-site or in-
home warranty services. Accordingly,
Dimplex will be responsible for all
labour and transportation costs
associated with the repair or
replacement of the product or part,
except as follows: (i) charges may
be levied for travel costs incurred to
travel to the purchaser’s site where the
product is located if the purchaser’s
site is beyond 30 miles (48 km) from
the closest service depot of Dimplex’s
dealer or service agent; and (ii)
the purchaser is solely responsible
for providing clear access to all
serviceable parts of the product.
For products (other than surrounds
•
(mantels) and trims) for the period
commencing at 12:01 a.m. on the
day after the first anniversary of
the first purchase and ending at
midnight on the second anniversary
of the date of first purchase
, this
limited warranty entitles the purchaser
to replacement parts only without
charge. If Dimplex is unable to replace
such part, or if replacement is not
commercially practicable or cannot
be timely made, Dimplex may, in lieu
of replacement, choose to refund the
purchase price for such part. The
purchaser shall not be entitled to
on-site or in-home warranty services.
The purchaser shall be responsible
for all expenses incurred for the
removal of the part and installation
of the replacement part including,
without limitation, all shipping costs
and transportation costs to and from
the authorized dealer’s or service
agent’s place of business and all labour
costs. such costs shall not be the
responsibility of Dimplex.
For surrounds (mantels) and trims
•
for the period ending at midnight
on the first anniversary of the
date of first purchase
, Dimplex will
in its sole discretion either repair or
replace such defective surrounds
(mantels) and trims or part thereof
without charge. If Dimplex is unable
to repair or replace such product or
part, or if repair or replacement is not
commercially practicable or cannot
be timely made, Dimplex may, in lieu
of repair or replacement, choose to
refund the purchase price for such
product or part. The purchaser shall
not be entitled to on-site or in-house
services. The purchaser is responsible
for all expenses incurred for repair
or replacement of such product or
part including, without limitation, all
shipping costs and transportation costs
to and from the authorized dealer’s or
service agent’s business and all labour
costs. such costs shall not be the
responsibility of Dimplex.
on-site or in-home services not
•
provided under this warranty may be
performed at the purchaser’s specific
request and expense at Dimplex’s
then-current rates for such services.
What Dimplex and its dealers and service
agents are also not responsible for
In no EVEnT WILL DImPLEX, or ITs
DIrECTors, oFFICErs, or AGEnTs,
BE LIABLE To THE PurCHAsEr or
AnY THIrD PArTY, WHETHEr In
ConTrACT, In TorT, or on AnY
oTHEr BAsIs, For AnY InDIrECT,
sPECIAL, PunITIVE, EXEmPLArY,
ConsEQuEnTIAL, or InCIDEnTAL
Loss, CosT, or DAmAGE ArIsInG
ouT oF or In ConnECTIon WITH
THE sALE, mAInTEnAnCE, usE, or
InABILITY To usE THE ProDuCT,
EVEn IF DImPLEX or ITs DIrECTors,
oFFICErs, or AGEnTs HAVE BEEn
Warranty
