TERMS AND CONDITIONS:
The international manufacturer warranty is 1 year. The warranty period starts from the date of purchase.
In cases when warranty period is longer than 1 year according to local legislation please contact your local
dealer. The Seller which sells the product is responsible for granting the warranty. Please contact the Seller
for warranty. Within the warranty period, if the product fails because of defects in the production process,
it will be exchanged on the same product or repaired.
The warranty card should be kept throughout the warranty period. In case of warranty card loss, a second
one will not be provided. The customer must provide the warranty card and buyer`s check during request
for repair or exchange. Otherwise, the warranty service will not be provided. The warranty card, attached to
the product during sale, should be correctly and fully completed by the retailer and customer, signed and
stamped. In other cases, warranty is not considered as valid.
Provide clean product to the service center. Parts, that must be replaced, are the property of the service
center.
WARRANTY EXCLUSIONS:
•
If the user has failed to comply with the instructions in this manual.
• If the product features damaged or missing identification stickers or labels, serial numbers, etc.
• If product malfunction was due to improper transportation, storage and maintenance.
•
In case of mechanical damages (cracks, chips, impact and fall marks, deformation of housing, power
cord, plug or any other components), including those resulting from the freezing of water (ice formation),
provided there are foreign objects inside the unit.
•
If the product has been improperly installed and connected to the mains supply or misused.
• If the claimed malfunction cannot be diagnosed or demonstrated.
• If proper operation of the product can be restored following cleaning from dust and dirt, appropriate
adjustment, maintenance, oil change, etc.
• If the product is used for business related purposes.
•
If faults are detected, which have been caused by product overload. Signs of overload are molten or
discolored parts as a result of high temperatures, damaged cylinder or piston surfaces, degraded piston
rings or connecting rod bushes.
•
The warranty does not cover the failure of the product automatic voltage regulator due to careless
handling or mishandling.
•
If faults are detected, which have been caused by instability of the user’s power grid.
•
If there are faults caused by contamination or fouling such as contamination of the fuel, oil or cooling
system.
• If electrical cables or plugs show signs of mechanical or thermal damage.
• In the event of foreign liquids and objects, metal chips, etc. inside the product.
•
If the malfunction is caused by the use of non-original spare parts and materials, oils, etc.
•
If there are two or more faulty units that are not interconnected.
•
If the damage was caused by natural factors such as dirt, dust, humidity, high or low temperature, natural
disasters.
•
To quick-wear parts and components (spark plugs, nozzles, pulleys, filter and safety elements, batteries,
removable devices, belts, rubber seals, clutch springs, axles, manual starters, oils, gear).
•
To preventive maintenance (cleaning, greasing, washing), installation and adjustment.
•
If the product was tampered with, independently repaired or modified.
•
In case of malfunctions resulting from normal wear and tear as a result of longterm use (end of life).
• If product operation was not stopped and continued after detecting a malfunction.
•
Batteries supplied with equipment are covered by a warranty of three months.
WARRANTY SERVICE TERMS
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