6-7
6. Using the Projector in a Network
n
Troubleshooting
In this section, the software names have been abbreviated as follows:
Dynamic Image Utility 2.0 to DIU 2.0, Viewer PPT Converter 2.0 to PPTC 2.0, and Image Express Utility 1.0 to IEU 1.0.
<Problem>
Installation does not complete normally.
Check Points
Countermeasures
When using Windows 2000, did you log on with "Administra-
tors" authority? When using Windows XP, did you log on with
"Computer Administrator" authority?
When using Windows 2000 or Windows XP, log on with the
authority described at the left and then install.
Has Microsoft PowerPoint 2000/2002 been installed on the
personal computer to which this projector software is being
installed?
When this projector software is installed on a personal
computer that does not have PowerPoint 2000/2002 installed,
a message to the effect of "Error in the automatic registration of
PPTViewer2.dll" will appear part way through the installation.
When the message described at the left appears part way
through the installation, add-in registration will not be made to
PowerPoint; however, the installation of this projector software
will be completed normally.
To have add-in registration made to PowerPoint, please install
this projector software to a personal computer on which
PowerPoint 2000/2002 has been installed.
<Problem>
Viewer PPT Converter 2.0 does not function. (PPTC 2.0)
Check Points
Countermeasures
Has Microsoft PowerPoint been installed on the personal
computer?
Install PowerPoint on the personal computer. Or, install Viewer
PPT Converter 2.0 on a personal computer on which
PowerPoint has been installed.
<Problem>
When using the projector control function, the projector power does not switch on. (DIU 2.0)
Check Points
Countermeasures
Are the personal computer and the projector connected by a
serial cable?
Or, are the personal computer and the projector connected by
a LAN?
Connect the personal computer and the projector with an serial
cable or USB cable.
Or, check the LAN port (RJ-45) of the projector. Purchase the
optional wireless LAN card for wireless LAN connection.
When the personal computer and the projector are connected
with a LAN, is the projector in the idle mode?
In the [Projector Options]
씮
[Setup] menu of the projector, place
checkmark in “Idle Mode”. Connect a power cable to the
power outlet and set the main power switch to "I (On)".
<Problem>
You want to delete the PowerPoint add-in registration. (PPTC 2.0)
Check Points
Countermeasures
Installing this projector software when Microsoft PowerPoint
2000/2002 has already been installed on the personal
computer, will result in the automatic registration of the add-in
to PowerPoint.
Please see the PowerPoint Help function for the method of
deleting PowerPoint add-in registrations.
The PowerPoint add-in registration will not be deleted even
when this projector software is uninstalled.
