Digital Monitoring Products Canadain XR500, User Manual, Page: 75 / 80

XR500/XR100 Canadian User’s Guide 69
Common Keypad Displays
Listed below are several keypad messages you may see on the display. Follow the instructions in the Possible Solutions column to
correct the problem. In many cases, you need to call a service person to correct the problem. Displays that are not discussed here
mean that your service representative should be called.
Message Meaning Possible Solutions
INVALID AREA
The user has attempted a door access for an area they
are not assigned.
Change the user access areas if access to the area is
needed. If access is not needed, the user cannot enter
the area.
INVALID CODE
The user code you entered is not recognized by the
system.
Check the user code and try again.
INVALID PROFILE
A user has attempted a function that is outside of the
assigned profile.
Check the user profile settings.
INVALID TIME
A user code assigned to a specific schedule has entered
outside of the valid schedule.
See Schedules and User Codes.
ENTER 2ND CODE
The area you are attempting to disarm or access is a
Two Man Area.
A second and different user code must be entered.
CLOSING TIME
The scheduled has expired but the area has not been
armed.
Users still on the premise should arm the system or
extend the schedule to a later time.
LATE TO CLOSE
The system was not armed at its scheduled closing
time.
Users still on the premise should arm the system or
extend the schedule to a later time.
FAILED TO EXIT
A user assigned the anti-passback option has attempted
to re-enter an area from which they did not exit
properly.
The user must exit the area through the proper door. If
not possible, your system administrator should select
the Forgive option in the User Codes menu.