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7–3

What to Do If You Have Problems

Correction: Check the wall outlet using another appliance or light, or plug the DEC-
server 700 power cord into another outlet. If power is not available at the wall outlet,
check the wall outlet’s circuit breaker.

Correction: Check the power cord by substituting another one. If the first power
cord is defective, replace it.

Problem

The DECserver 700 hardware is defective.

Correction: Notify the network manager that the DECserver 700 must be returned
to Digital Equipment Corporation for repair or replacement. Refer to the Network
Access Server Problem Solving 
manual for information about returning the unit to
Digital Equipment Corporation.

7.3 System OK LED Off/Seven-Segment Display Flashing “C”, “d”,

or “n”

Problem

The DECserver 700 single-in-line memory (SIM) is faulty.

Correction: If the seven-segment display is flashing “C”, replace the SIM in con-
nector 1. If the seven-segment display is flashing “d”, replace the SIM in connector
2. If no SIM or the wrong type of SIM is installed, the seven-segment display flashes
“n”. Refer to Section 5.1 for the procedure to replace a faulty SIM.

NOTE

If the SIM is found to be faulty, return the SIM to Digital
Equipment Corporation.

Summary of Contents for DECserver 700-08

Page 1: ...Part Number EK DSRVW MG B01 DECserver 700 Site Preparation and Maintenance Hardware Owner s Manual...

Page 2: ...for a Class A computing de vice pursuant to Subpart J of Part 15 of FCC Rules which are designed to provide reasonable protection against such radio frequency interference Operation of this equipment...

Page 3: ...access server and how to verify its operation This manual also describes the controls and indicators This manual is intended for the hardware installer and the network manager Supersession Update Info...

Page 4: ...trued as a commitment by Digital Equipment Corporation Digital Equipment Corporation assumes no re sponsibility for any errors that may appear in this document Copyright 1993 by Digital Equipment Corp...

Page 5: ...ntrols Indicators and Connectors 1 3 1 3 Understand the Software Loading 1 6 1 3 1 Loading from Flash RAM 1 6 1 3 2 Loading from the Network 1 6 Checking the Site 2 1 Physical Requirements 2 1 2 2 Env...

Page 6: ...rements 3 12 3 5 1 Standard Ethernet Connection 3 13 3 5 2 10BaseT Ethernet Connection 3 14 3 5 3 ThinWire Ethernet Connection 3 14 3 6 Installing the DECserver 700 in a Rack 3 15 Connector and Cable...

Page 7: ...inWire Ethernet Cable 3 5 3 4 ThinWire Ethernet Standalone Segment 3 7 3 5 DEMPR ThinWire Connection 3 8 3 6 DEMPR Connections 3 9 3 7 How to Fit the Brackets to Recess the DECserver 700 3 16 3 8 Remo...

Page 8: ...Acoustics 2 2 2 3 Environmental Specifications of the DECserver 700 2 2 2 4 Electrical Requirements 2 3 2 5 Standard Ethernet IEEE 802 3 Connector Output 2 3 3 1 Cables and Adapters for the DECserver...

Page 9: ...r 700 The person installing the DECserver 700 software can then verify the system installation Structure of This Manual This manual contains the following chapters Chapter 1 Provides an overview of th...

Page 10: ...sys tem Network Access Server Problem Solving Describes the software tools and techniques available to troubleshoot the server and also describes all error messages Network Access Server Management P...

Page 11: ...ately and installed on the DECserver 700 in the field The DECserver 700 can download the software image from the network or from the Flash RAM option if installed The Flash RAM option allows for a boo...

Page 12: ...ation mode You can connect the DEC server to modems that do not require the full complement of signals provided by the DECserver 700 08 using special adapters Section 3 3 NOTE Adapters H8585 AB and H8...

Page 13: ...10BaseT Ethernet connector System reset switch Network activity LED Serial ports 1 2 Controls Indicators and Connectors All of the DECserver 700 controls indicators and connectors are located on the r...

Page 14: ...ctory set pa rameters During Flash load pressing and holding the system reset switch will abort the Flash RAM load and force a network boot Refer to Chapter 7 for more informa tion Ethernet select swi...

Page 15: ...ver 700 Connectors Connector Description Serial port connectors DECserver 700 08 These eight 25 pin male D connectors connect EIA 232 D devices to the DECserver 700 Serial port connectors DECserver 70...

Page 16: ...e boot sequence is running Status messages indicate the Ethernet address of the DECserver 700 the name of the load image it is looking for and the stage of the boot process it is in 1 3 2 Loading from...

Page 17: ...of the requirements in this sec tion are met before beginning the installation 2 1 Physical Requirements Allow for 15 cm 6 in of airspace around the DECserver 700 air vents Table 2 1 shows the size an...

Page 18: ...be within the ranges shown in Table 2 3 Table 2 3 Environmental Specifications of the DECserver 700 Parameter Minimum Maximum Temperature1 Operating 5 C 41 F 50 C 122 F Nonoperating 40 C 40 F 66 C 151...

Page 19: ...rver 700 Table 2 4 Electrical Requirements Parameter DECserver 700 Line voltage1 100 120 V rms 220 240 V rms Frequency 50 60 Hz Line current 1 4 A rms 75 A rms Power 92 W 1The DECserver 700 automatica...

Page 20: ......

Page 21: ...ork concentrator or an Ethernet transceiver For Thin Wire Ethernet the device can be a DEMPRTM DESPR or ThinWire segment For 10BaseT Ethernet the device can be a DETPR The Ethernet interface device is...

Page 22: ...3 network ThinWire Ethernet IEEE 802 3 network using an external media access unit MAU such as a DESTATM 3 2 1 Installing the Standard Ethernet Cables and Devices You can connect the DECserver 700 to...

Page 23: ...he Site Figure 3 1 Standard Ethernet Coaxial Cable Connection LKG 5570 91I Standard Ethernet coaxial cable Transceiver cable Etherjack Transceiver cables DELNI DECserver 700 Transceiver DECserver 700...

Page 24: ...Figure 3 2 by using BN24F cable for local wiring requiring crossover BN25G cable for pin to pin building wiring Figure 3 2 10BaseT Ethernet Connection LKG 5571 91I Transceiver cable BN24F cable DETPR...

Page 25: ...inWire cable to the MAU Figure 3 3 Connecting the DECserver 700 to ThinWire Ethernet Cable LKG 5572 91I MAU ThinWire cable Use a ThinWire coaxial cable to connect the DECserver 700 to the system in ei...

Page 26: ...art of a DEMPR ThinWire Ethernet segment NOTE The DEMPR and DESPR terminate the line internally in50ohmssothatitisnotnecessarytousea50 ohmter minator H8225 However all unused lines on the DEMPR must h...

Page 27: ...573 91I DECserver 700 VAXstation 2000 ThinWire Ethernet cable ThinWire Ethernet cable ThinWire Ethernet cable Terminator T connector Connector Connector T connector Connector MAU VAXstation 2000 Conne...

Page 28: ...d Maintenance Figure 3 5 DEMPR ThinWire Connection LKG 3153 91I DEMPR DECrouter 250 VAXstation 2000 ThinWire Ethernet cables DECrouter 250 DECrouter 250 Connector T connector Terminator MAU DECserver...

Page 29: ...configured by the software to support one of the two sets of signals One set consists of Clear to send CTS This is the default setting Request to send RTS This is the default setting Data set ready D...

Page 30: ...adapter and the BN24H cable to con nect to 25 pin D sub male connectors for ex ample printers H8575 B Adapter Use this adapter and the BN24H cable to con nect to 9 pin D sub male connectors H8571 D EI...

Page 31: ...ion of Ring Indicator RI and or Carrier Detect CD signals H8575 A EIA 423 A to EIA 232 D Adapter Use this adapter to connect to 25 pin D sub male connec tors for example printers H8575 B Adapter Use t...

Page 32: ...the following sections Further information on cabling and configuring of local area networks and using DECconnect system products is provided in the DECconnect System Planning and Configuration Guide...

Page 33: ...t 150 m 500 ft 60 m 200 ft 30 m 100 ft EIA 232 E V 28 9 6 K 19 2 K 38 4 K 57 6 K 115 2 K 60 m 200 ft 30 m 100 ft 15 m 50 ft 6 m 20 ft 3 m 10 ft 1For cable type H8245 A or H8246 B 24 AWG 4 pair twisted...

Page 34: ...device or electrical noise source 3 5 3 ThinWire Ethernet Connection The ThinWire cable segment must conform to the following configuration rules The maximum cable segment length must not exceed 185 m...

Page 35: ...ward Forward 2 54 cm 1 in from rear 3 Flush with front facing outward Flush with front 4 Recessed 2 54 cm 1 in with front facing outward Forward 2 54 cm 1 in from rear Figure 3 7 shows how to install...

Page 36: ...Maintenance CAUTION To prevent damage to the DECserver 700 it is recom mended that you not ship the DECserver 700 mounted in a rack mounted cabinet Figure 3 7 How to Fit the Brackets to Recess the DE...

Page 37: ...te Figure 3 8 Removing the Brackets LKG 5955 91I 1 Place the DECserver 700 on a table top with the bracket overhanging the edge 2 Place your thumb or finger on the bracket where indicated 3 Push the b...

Page 38: ......

Page 39: ...agramsoftheindi vidual cables are included to help you in troubleshooting and cable building 4 1 Connector Pin Descriptions This section describes the pins for the following DECserver 700 connectors S...

Page 40: ...re numbered on a standard Ethernet transceiver in terface connector and lists the signals for the standard Ethernet connector pins Figure 4 1 Pin Numbers and Signals for Standard Ethernet Connector PI...

Page 41: ...gure 4 2 shows how the pins are numbered on a 10BaseT Ethernet connector and lists the signals for the 10BaseT Ethernet connector Figure 4 2 Pin Numbers and Signals for 10BaseT Ethernet Connector PIN...

Page 42: ...in D sub Connector PIN 1 13 PIN 14 25 Pin Number Signal Description 2 3 4 5 6 7 8 12 20 22 23 LKG 3133 91I Transmitted data Received data Request to send Ready for sending Data set ready Signal ground...

Page 43: ...pins 4 5 and 8 to either CTS RTS DSR or RI DSRS DCD Refer to Sec tion 3 3 Figure 4 4 Pin Numbers and Signals for the MJ8 Connector PIN 1 8 Pin Number Signal Name 1 2 3 4 5 6 7 8 RXD GND RXD TXD GND TX...

Page 44: ...male 25 pin D connector on one end and a female 25 pin D connector on the other end Can be used with DECserver 700 8 BC22R Shielded Null Modem Cable The BC22R has a male 25 pin D connector on one end...

Page 45: ...n to a PC port Can be used with the DECserver 700 16 BN24H MP8 to MP6 Office Cable The BN24H is a three twisted pair cable with a standard 8 pin modular plug on one end and a 6 pin modular plug on the...

Page 46: ...4 5 6 7 8 12 RTS GND CD SMI 25 Pin female D connector TXD RXD CTS DSR 25 Pin male D connector 2 3 4 5 6 7 8 12 20 22 23 20 22 23 DTR DSRS RI RTS GND CD SMI TXD RXD CTS DSR DTR DSRS RI 7 2 3 6 TXD RXD...

Page 47: ...I CTS RTS RTS 8 7 6 5 4 3 2 1 6 5 4 3 2 1 8 Pin Modular Plug 6 Pin Modular Jack DSR DTR TXD TXD GND RXD RXD GND DSR RXD RXD GND TXD GND TXD DTR CTS 8 7 6 5 4 3 2 1 6 5 4 3 2 1 8 Pin Modular Plug 6 Pin...

Page 48: ......

Page 49: ...erver 700 Digital Equipment Corporation recommends you use the anti static kit Part No 29 26246 00 or ESD wrist strap Part No 12 36157 01 when handling SIMs 5 1 Replacing a Faulty Single In Line Memor...

Page 50: ...itional Memory Supported You can increase the memory of your DECserver 700 by adding extra single in line memory modules SIMs The DECserver 700 contains 4 Mbytes of SIM memory However future releases...

Page 51: ...any connector 5 Mbytes one 1 Mbyte in one connector and one 4 Mbytes in the other con nector 8 Mbytes one 4 Mbytes SIM per connector NOTE The DECserver 700 supports only 36 bit wide SIMs If you are no...

Page 52: ...e 5 7 8 Remove the anti static kit 9 Replace the cover Figure 5 8 10 Stick the memory label on the back of the DECserver 700 11 Connect a terminal to the DECserver 700 Section 7 5 12 Reconnect the cab...

Page 53: ...Memory Figure 5 1 Removing the Brackets LKG 5955 91I 1 Place the DECserver 700 on a table top with the bracket overhanging the edge 2 Place your thumb or finger on the bracket where indicated 3 Push...

Page 54: ...5 6 Site Preparation and Maintenance Figure 5 2 Removing the Covers 1 2 Bottom of unit Lift cover Push in tabs LKG 5964 91I...

Page 55: ...5 7 Replacing and Adding Memory Figure 5 3 Fitting the Anti Static Kit LKG 7302 91I 1 Place mat on work surface 3 Put strap on wrist 2 Attach clip to power supply 4 Attach clip to power supply...

Page 56: ...5 8 Site Preparation and Maintenance Figure 5 4 Locating the SIMs Connectors SIMs Connectors LKG 7303 91I Flash RAM Connector...

Page 57: ...5 9 Replacing and Adding Memory Figure 5 5 Removing a SIM LKG 5959 91I Push latch to release 1 Release both latches 2 Push the SIM forward 3 Lift the SIM from the connector...

Page 58: ...nserting the Replacement SIM LKG 5960 91I 3 Push SIM back against connector 1 Align SIM with connector slot Mounting pin centered Latch gripping SIM 2 Insert SIM into connector slot 4 Check that mount...

Page 59: ...dding an Additional SIM LKG 5961 91I 3 Push SIM back against connector 1 Align SIM with connector slot Mounting pin centered Latch gripping SIM 2 Insert SIM into connector slot 4 Check that mounting p...

Page 60: ...5 12 Site Preparation and Maintenance Figure 5 8 Replacing the Covers LKG 7304 91I 1 2...

Page 61: ...ation recommends you use the anti static kit Part No 29 26246 00 or ESD wrist strap Part No 12 36157 01 when installing a Flash RAM Card 6 1 Replacing or Adding Flash RAM To replace or install the Fla...

Page 62: ...ash RAM card by using the SHOW MEMORY CONFIGURATION command Example Local SHOW MEMORY CONFIGURATION Dynamic RAM 4M bytes Non Volatile RAM 32K bytes Flash RAM Installed Yes Total size 4M bytes Boot blo...

Page 63: ...6 3 Replacing and Adding Memory Figure 6 1 Locating the Flash RAM Card Connector SIMs Connectors LKG 7303 91I Flash RAM Connector...

Page 64: ...6 4 Site Preparation and Maintenance Figure 6 2 Inserting the Flash RAM Card LKG 7305 92I...

Page 65: ...are troubleshooting information is provided in theNetworkAccessServerProblem Solving manual Use the following to diagnose and troubleshoot the DECserver 700 problems Seven segment display System OK LE...

Page 66: ...3 Rotating segment pattern No power or display broken SIM failure Fatal error Load request backoff DECserver 700 software executing Section 7 2 Section 7 3 Section 6 4 Section 7 6 1A fatal error mean...

Page 67: ...ipment Corporation for repair or replacement Refer to the Network Access Server Problem Solving manual for information about returning the unit to Digital Equipment Corporation 7 3 System OK LED Off S...

Page 68: ...he error message on the console terminal shows the primary problem To isolate and diagnose the problem do the following 1 Connect a console terminal to the console port default port is port 1 of the D...

Page 69: ...nit to Digital Equipment Corporation 7 5 3 Error Message 941 Local 941 Transceiver loopback error Problem The Ethernet port has failed self test Correction Standard Ethernet ThinWire Ethernet Disconne...

Page 70: ...he DECserver 700 to the factory settings by pulling out the pow er cord and reinserting it while pressing the system reset switch until E shows on the seven segment display If this fails to correct th...

Page 71: ...pting to locate load host ISO8802 Local 953 MOP Attempting to locate load host ETHERNET Local 955 MOP host xx xx xx xx xx xx LOCATED ETHERNET Local 956 MOP Requesting load from host xx xx xx xx xx xx...

Page 72: ...er will retry operation in n seconds Problem Load hosts not responding to the DECserver 700 downline load request within the allotted timeout period Correction Copy the error message exactly as it app...

Page 73: ...ternal test DECserver 700 internal test DECserver 700 internal test DECserver 700 internal test NI external test Firmware loading from Flash RAM Requesting load Load request backoff Loading Requesting...

Page 74: ...ED Display 10BaseT Open incorrectly terminated OFF Correctly terminated no network activity ON Correctly terminated network activity FLASHING rate independent of network activity Standard Ethernet Ope...

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