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Digital Check TellerScan TS500, User Manual

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Digital Check TellerScan TS500 User Manual Download Page 24

 

TellerScan

®

 

TS500 User Manual 

 

Rev 111618 

 

 

 

 

Page | 24  

 

Digital Check Contact Information 

Digital Check Corp. 

 
Corporate Headquarters 

Digital Check Corp. 
630 Dundee Road 
Suite 210 
Northbrook, IL 60062 
Phone: (847) 446-2286 
Fax: (847) 441-5507 

 

Manufacturing Facility 

Digital Check Corp. 
10231-A Trademark Street 
Rancho Cucamonga, CA 91730  
Phone: (909) 945-5106  
Fax: (909) 948-3788 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
TellerScan, AccuTrac and Best Read are trademarks of Digital Check Corp.  
All other trademarks are the property of their respective owners. 

 

Visit us at 

www.digitalcheck.com

 

✓

 Supplies and Accessories 

✓

 Additional Product Information 

✓

 Technical Support and More 

 

Summary of Contents for TellerScan TS500

Page 1: ...TellerScan TS500 User Manual November 2018_Rev 111618...

Page 2: ...e continued 10 Testing the Scanner 11 Installing the Optional USB Driver 11 Installing the TS500 Test Software 11 LED Status Indicator and Smart Button Operation 12 LED Status Indicator and Smart Butt...

Page 3: ...r Recommended 21 What is the Typical Cleaning Interval 21 What is the LED Status Light Sequence 21 What About Avoiding Electromagnetic Interference 21 How Long Does the Ink Cartridge Last 21 What is t...

Page 4: ...TellerScan TS500 User Manual Rev 111618 Page 4 Declaration of Conformity...

Page 5: ...equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there...

Page 6: ...the following equipment in the box TellerScan TS500 check scanner External power supply and cord Digital Check part number 154021 01 100V 240V 50 60Hz voltage sensing USB 2 0 cable 10 ft Digital Check...

Page 7: ...res External View of the TellerScan TS500 Rear View of the TellerScan TS500 Smart Button ID Card Slot Exit Pocket Status LED Mag Stripe Reader Entry Pocket LED Reference Card Additional USB Ports USB...

Page 8: ...t Software section for additional information Cable Connections and Scanner Placement Note Do not connect the USB cable from the scanner to your PC before installing the drivers or the scanning applic...

Page 9: ...nter cover by lifting it up vertically and rotating it into the open position as shown The hinge will keep the cover in place Do not force the cover past the natural open position lift off vertically...

Page 10: ...the cartridge until it clicks twice and snaps into position Step 5 Verify that the cartridge is properly installed The cartridge should be at a parallel angle with the platform when fully seated and...

Page 11: ...e the following steps to complete the installation Step 1 Do not connect the USB or power supply cables yet Download or run the TellerScan USB Driver installation file from the link provided by Digita...

Page 12: ...B cable connecting to the PC and into the scanner and verify that the PC is turned on Slowly Flashing Green LED Scanner is in standby mode This is the default state when an application is not controll...

Page 13: ...ditional information on how to clean the TS500 scanner Press the Smart Button 3 times in a span of 3 seconds to start the scanner s cleaning mode AccuTrac Plus Feed System Note Only for scanners that...

Page 14: ...rubber bands staples paper clips etc Straighten any bent corners or excessively wrinkled documents Step 2 Align jog the items to prepare them for scanning Step 3 The leading and bottom edges of items...

Page 15: ...rd slot facing the exit pocket Insert the ID card into the scanner and up to the indicated line on the cover and then begin the ID scan process Magnetic Stripe Reader Magnetic Stripe Swipe the card wi...

Page 16: ...er door These can be opened separately by pulling on the indent on each door This gives access to the path Accessing the Center Cover The TS500 center cover can be lifted up and hinged towards the fro...

Page 17: ...reaks or smudges etc the camera glass should be cleaned Inspecting the TS500 Document Track In addition to routine drive roller cleaning a periodic inspection of the entire document track area is also...

Page 18: ...e scanner s cleaning mode Step 2 Slide the cleaning card forward until it reaches the line indicated on the scanner cover The scanner will begin the automated cleaning process Step 3 The scanner will...

Page 19: ...mote deposit settings PN 155177 01 available at www digitalcheck com Step 1 Open the center cover and the feed roller door to provide access to the discriminator pad See the Accessing the TellerScan T...

Page 20: ...inserted correctly If feeding problems are still experienced try cleaning the drive rollers See the Cleaning the TS500 Drive Rollers section for additional information It might also be necessary to r...

Page 21: ...nce Keep the TS500 power supply and others small desk fans pneumatic tubes at teller windows or similar devices 6 12 inches away from the scanner to keep them from interfering with the MICR magnetic r...

Page 22: ...1618 Page 22 TellerScan TS500 User Replacement Parts and Accessories DESCRIPTION PART NUMBER Feed Roller 155102 02 Discriminator Pad 155117 01 Ink Cartridge MS0083 USB 2 0 Cable 10 ft CA0049 Power Sup...

Page 23: ...Character Recognition to enhance MICR Read further enhanced using DCC s Best Read API function Throughput Up to 200 documents per minute Standard Interface Standard USB 2 0 DCC API Requirements DCC A...

Page 24: ...2286 Fax 847 441 5507 Manufacturing Facility Digital Check Corp 10231 A Trademark Street Rancho Cucamonga CA 91730 Phone 909 945 5106 Fax 909 948 3788 TellerScan AccuTrac and Best Read are trademarks...

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