TellerScan
®
TS500 User Manual
Rev 111618
Page | 17
TellerScan TS500 Routine Maintenance
TS500 Maintenance Overview
Over time, ink, dirt and dust particles will collect on the scanner rollers and in the document track. Therefore, it
is necessary to clean these areas to ensure reliable performance.
The Clean LED on the scanner will light up blue when the typical cleaning interval is reached. Use a Digital
Check cleaning card to clean the scanner rollers. See the
Cleaning Process
section for additional information.
Inspect the quality of the captured images on a regular basis. If the image is affected by lines, streaks, or
smudges etc., the camera glass should be cleaned.
Inspecting the TS500 Document Track
In addition to routine drive roller cleaning, a periodic inspection of the entire document track area is also
recommended. Remove any staples, paperclips, debris etc. that might have accumulated during use.
Use a can of compressed air to blow out the document track on a regular basis. Starting from the center of the
path by the ink cartridge platform, blow the dust out toward the entry and exit pockets
Cleaning the TS500 Camera
To clean the cameras, use a Digital Check cleaning swab or a clean, lint free cloth dampened with water to
clean the camera glass. Avoid using paper towels or napkins that leave dust particles on the glass. Be careful
not to scratch the glass when cleaning or accessing the camera.
Camera Glass
