MicroVu HD™ Operation Guide
860-00222-00 Rev A
Digital Ally, Inc. | Support & Troubleshooting 6-1
Section - 6 Support & Troubleshooting
Firmware Updates
Log on to
www.digitalallyinc.com/tech-support.php
and register for an Account to be an
Authorized User. By registering you will be able to download all the latest firmware/software
updates and will be notified of future updates.
Firmware Update Instructions
The MicroVu HD requires a specific filename to perform a firmware update. The filename for
the MicroVu HD firmware is ‘firmware.r’. If the firmware file is not found, the MicroVu HD will not
perform the update. The firmware is available from the Digital Ally Technical Support web site
mentioned above. Place the firmware file in your computer desktop.
Manual Method
1.
The MicroVu HD should be powered on and in STANDBY (only the solid BLUE status
indicator) before proceeding.
2.
Open the external SD card slot access door on the MicroVu HD and remove the
microSD Card. Place it in a card reader connected to your computer.
3.
Copy the “firmware.r” image file from your computer to the microSD Card. The filename
must not be changed from “firmware.r”.
4.
Using the removable media features of the computer system, safely remove the SD
card from the computer.
CAUTION:
BEFORE PROCEEDING PLEASE NOTE THE FOLLOWING, ONCE THE
EXTERNAL CARD HAS BEEN INSTALLED, DO NOT REMOVE POWER TO THE
MICROVU HD AND DO NOT REMOVE THE microSD Card UNTIL THE PROCESS
IS COMPLETE AS NOTED IN THE FOLLOWING INSTRUCTIONS.
5.
Open the microSD Card slot access door on the MicroVu HD.
6.
Install the microSD Card into the microSD Card slot of the MicroVu HD.
7.
The MicroVu HD will begin performing the firmware update.
8.
The MicroVu HD driver-facing LED indicators will flash in sequence during the firmware
update process. Once the mirror goes back to Standby condition (solid Blue status
indicator) the MicroVu HD has been updated and is ready. The firmware file will be
automatically removed from the microSD Card.
Wireless Method
7.
Your MicroVu HD must be configured for wireless file transfer operation and already be
successfully uploading videos to the VuVault back office. Consult the
VuVault Wireless
Server Setup Guide
for more information.
8.
Open the Digital Ally WTM Server Status Monitor software
(Start menu>Programs>Digital Ally>WTM Status Monitor
).
9.
Copy the “firmware.r” file into the MicroVu HD Updates folder. This folder will be located
in a subfolder in the WTM folder that receives uploaded video files. Place the file in the
Working>Updates>MicroVuHD
folder.
