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Digital Ally, Inc.  

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  Warranty Information 

9-1

FirstVu HD Operation Guide 

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 860-00177-00 Rev J

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Table of Contents

Section 9

Warranty Information

STANDARD LIMITED WARRANTY FIRSTVU HD HIGH DEFINITION COMPACT 

PERSONAL VIDEO RECORDER.

We warranty that our personal video recorder, Model 

FirstVu HD

, will be free from 

defects in workmanship and material for a period of 12 months from the date of 

purchase by the original purchaser. If any defect is discovered through normal and 

proper use of the unit during this period, the defect will be repaired or the unit will be 

replaced at our factory or at one of our authorized service centers at no cost to the 

purchaser. The purchaser must return the defective unit to the factory or one of our 

authorized service centers, freight prepaid. We will pay for shipping charges for the 

return of the unit.

This warranty applies only to defects in a unit’s internal electronic components and 

circuitry, and is void as to units that have been opened without prior authorization, 

have experienced unauthorized repairs, or have had unauthorized modifications. This 

warranty does not cover the following:

•  Normal wear and tear on the unit such as batteries, frayed cables or 

wires, broken connectors, or scratched or broken cases.

•  Damage caused by operator abuse or neglect.
•  Damage caused by incorrect use of the unit, carelessness, 

unauthorized alterations to the unit, improper storage of the unit or 

unauthorized service, installation or repairs made to the unit.

• 

Damage caused by fire, flood, lightning, vandalism, collision, acts of 

God, or other events beyond the reasonable control of Digital Ally, Inc. 

or the purchaser.

•  Damage to external parts of the unit such as buttons, wires, and 

cables, etc. 

•  Damage from use of the unit in hostile operating environments.

We reserve the right to charge for repairs to a unit during the warranty period made 

necessary because of any of the foregoing causes at our standard rates for repair of 

units not under warranty.

The purchaser assumes all risk of use from its purchase and use of the unit.  Harmful 

personal contact with a unit might occur in the event of violent maneuvers, collisions, 

or similar circumstances, even if the unit was properly installed and used.  We are not 

responsible for, and we specifically disclaim any liability for injury caused by a unit in 

such circumstances.

THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES. THERE ARE 

NO WARRANTIES THAT EXTEND BEYOND THIS STATEMENT. ALL IMPLIED 

WARRANTIES ARE DISCLAIMED, INCLUDING, WITHOUT LIMITATION, WARRANTIES 

OF MERCHANTABILITY, NON-INFRINGEMENT, FITNESS FOR A PARTICULAR 

PURPOSE, AND WARRANTIES IMPLIED FROM A COURSE OF DEALING, COURSE OF 

PERFORMANCE OR USAGE OF TRADE. THE PURCHASER’S SOLE AND EXCLUSIVE 

REMEDY FOR A WARRANTY CLAIM WILL BE THE REPAIR OR REPLACEMENT OF A 

UNIT.

Summary of Contents for FirstVu HD One

Page 1: ...rved This publication may not be repro duced stored in a retrieval system or transmitted in whole or part in any form or by any means electronic mechanical recording photocopying or in any other manne...

Page 2: ...date and time manually 2 3 Section 3 Device Configuration using VuVault 3 1 3 1 Default Configuration 3 1 3 2 VuVault Software 3 2 3 3 FirstVu HD Settings 3 3 Location 3 3 Time Zone 3 3 Date Format 3...

Page 3: ...ing VuVault 5 2 Non Secure USB Port Method 5 2 Secure USB Port Method 5 4 Using the FirstVu HD Docking Station 5 6 Attaching devices to the Docking Station 5 6 Standard Battery Docking Station 5 6 Ext...

Page 4: ...notifications Secure 32GB of event record memory with easy download thru USB port Software Upgradeable via USB Up to 4 5 hours of continuous recording on a single charge with standard battery or 8 ho...

Page 5: ...ch cable or 48 inch cable 002 05209 1 Camera Cable Clamp Only compatible with newer FirstVu HD DVR s 135 00398 00 or 135 00407 00 2 1 Standard Battery or Extended Battery 009 00008 01 1 Battery Charge...

Page 6: ...t 050 10239 00 Belt Mount Kit 002 05126 00 Belt Loop Holster w Extension Cable 002 05131 00 Nylon Pouch w Extension Cable 002 05132 00 Optional Accessories VuLink Wireless In Car Video Link Automatica...

Page 7: ...or one of the adapters illustrated below using the supplied USB cable A status LED on the charger indicates the charging mode of the battery The LED is red while the battery is charging When the LED...

Page 8: ...Ally camera Never plug any other device or cable into the camera port Doing so may cause permanent internal damage to your FirstVu HD To fully secure the connection slide the provided cable clamp down...

Page 9: ...s you wish to program into the FirstVu HD Use the following format YYYYMMDDHHMMSS using 24 hour UTC time You must also apply your time zone offset For example If you live in the CST zone and the curre...

Page 10: ...nfigure and activate your FirstVu HD If you are not using VuVault skip to Section 4 to configure your device in the Mini Configuration Manager 3 1 Default Configuration If the unit has never been acti...

Page 11: ...vice serial number located behind the battery in the battery compartment and type it into the wizard do not include the hyphen Assign it a name and description When done press Close then Save For more...

Page 12: ...ntral Standard Time is set by default Settings UTC UTC 6 CST default Date Format The date format displayed on the event recordings is selected through this setting Settings mm dd yy default yy mm dd d...

Page 13: ...e used in one second of video The higher the record quality the higher the bit rate and the size of the event files The default setting is high for a good mix between video qualities and upload time b...

Page 14: ...al Ally Technical Support for more information VuVault GO Setting Set VuVault GO Use this field to enable the device to work with the VuVault GO mobile application Data Transfer Secure USB Port This p...

Page 15: ...Select the correct Device Type from the available options You must select FirstVu HD 3 Click the button to detect the FirstVu HD from the available removable drives 4 Select the drive assigned to the...

Page 16: ...within the VuVault Admin Devices FirstVu HD Settings menu If Secure USB Port is enabled the only accessible information is the dvminfo log file The dvminfo log file contains basic information about y...

Page 17: ...ttings preset from the factory Central Standard Time UTC 6 Daylight Saving On Date format mm dd yy Time format 12 hour Record LED On during record Pre Event Disabled Record Quality High Record Size 72...

Page 18: ...x to navigate to the location of the file The file is named deviceconfig Device Configuration Click the button to create or edit a FirstVu HD device configuration The default device configuration scre...

Page 19: ...fe Settings 0 60 seconds default 0 seconds disabled Record Quality The Record Quality parameter allows the video compression bit rate to be adjusted Digital video is compressed by taking out data that...

Page 20: ...FPS 10 FPS 15 FPS 30 FPS default Vibrate Record Select the number of seconds between vibrations while the FirstVu HD is recording If set for 0 seconds the vibrate function will be disabled Settings 0...

Page 21: ...icator on the camera will be lit continuously during the recording If Pre Event has been enabled through the device configuration the unit will automatically include up to 60 seconds of video and audi...

Page 22: ...ed event files These restrictions can be implemented by a system administrator only if using the VuVault back office software If the Secure USB Port feature has been enabled in the VuVault FirstVu HD...

Page 23: ...to each record you want to upload The default File Server and Share Location are displayed If additional file servers have been defined select the desired destination using the dropdown menu Click the...

Page 24: ...USB port Make sure your device is powered on When Secure Mode is enabled files cannot be removed from your FirstVu HD until they are first uploaded into VuVault 2 Select Upload from the Main navigatio...

Page 25: ...nd details of the upload process will be displayed in the window 7 After the upload process finishes the uploaded files will be available for viewing in the My Dashboard and Search screens For more in...

Page 26: ...Docking Station To charge FirstVu HD Extended Batteries in a Docking Station you will need the Extended Battery version of the Docking Station This model does not include the secondary battery slots...

Page 27: ...e package to allow basic playback of video audio and metadata files as well as many advanced features The Digital Ally Viewer software installer is located on your FirstVu HD internal drive Once insta...

Page 28: ...back up your recorded event Help Displays help information and software version Previous Mark Click to skip to the Previous Mark Rewind Click and hold to rewind Play Pause Click to begin playback or p...

Page 29: ...the View Selection drop down box Full Screen View Click on the Full Screen icon or Double Click in the window to display full screen Auto Hide Window Click this icon box to display or hide the view s...

Page 30: ...e On Error 3 Flashes 5 Seconds 3 Pulses 5 Seconds VuLink Connected to VuLink VuLink will display a flashing LED when searching for your FirstVu HD and display a solid yellow LED when connected to your...

Page 31: ...lert If the Yellow status indicator flashes once every 5 seconds and 1 vibratory pulse is emitted every 5 seconds this indicates the memory is nearly full and has 15 minutes or less of recording space...

Page 32: ...Temperature 20 to 70 C Storage Temperature 40 to 80 C Dimensions 2 5 8 w x 4 h x 5 8 d DVR 1 1 8 w x 1 1 2 h x 1 0 d Chest Camera Weight 3 1 oz DVR 0 8 oz Chest Camera Humidity 10 90 RH non condensing...

Page 33: ...Damage caused by incorrect use of the unit carelessness unauthorized alterations to the unit improper storage of the unit or unauthorized service installation or repairs made to the unit Damage caused...

Page 34: ...rference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the user equipment and FirstVu HD Connect the user equipment into an outlet...

Page 35: ...ev J Go Back To Table of Contents 9705 Loiret Blvd Lenexa KS 66219 w www digitalallyinc com p 913 814 7774 f 913 814 7775 Support E mail support digitalallyinc com Sales E mail sales digitalallyinc co...

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