Digital Acoustics TalkMaster FOCUS Reference Manual Download Page 65

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Messages Tab

Messages

The

Messages

tab allows pre-recorded Wav files to be stored on the Server for use in 1-way audio

paging from the Operator Console.

Messages

must be associated with one or more Groups on the on the

Message

List

sub-tab of the

Paging

Groups

tab.

The files sent to the Intercoms must be encoded in either 8khz 8-bit PCM or 16-bit uLaw wave format.

8khz 16-bit uLaw will provide the best quality audio. Use the integrated recording interface, or third party
software to create these formatted audio files.

Summary of Contents for TalkMaster FOCUS

Page 1: ...TalkMaster FOCUS Admin Console Reference Manual...

Page 2: ......

Page 3: ...d Overview 9 TalkMaster FOCUS Status ICON 10 Administrator Console Overview 11 Using Endpoint Security 11 Logon 13 Common Buttons 14 Setup Tab 15 Setup 15 Settings 15 Defaults 17 File Locs 20 Paging O...

Page 4: ...ages Tab 59 Messages 59 Paging Groups Tab 63 Paging Groups 63 Endpoint Members 64 Message List 65 Operators Tab 67 Operators 67 Information 67 Queue Management 69 Group List 70 Audit Tab 71 Audit 71 S...

Page 5: ...Table of Contents v Contacting Technical Support 89 About Us 89 Glossary 91 Index 93...

Page 6: ......

Page 7: ...option is available on the IP Endpoints Opt 3 tab Device needs to be configured as call button and no call queue entries Fixed an issue where the IP Endpoint list would be disabled when creating a ne...

Page 8: ...S Server and IP7 Endpoints with Firmware Version V7 3 or greater If Paging Group audio is sent via Multicast and the Endpoints support RTP the Server will send audio to the Endpoint using standard 160...

Page 9: ...e ability to password protect IP Endpoints using the IP Endpoint Security option IP Endpoint Security implements a Challenge Response Authentication process between an IP Endpoint and any software pro...

Page 10: ...oint Added the Shared RTP Port for Operator Console Audio Added the Automatic Return option for IP7 Fail Forward on the Options 1 tab Added the Audio Profile settings for new AEC enabled IP Endpoints...

Page 11: ...ed IP Endpoints Added support for using a shared RTP Listening port for IP Endpoints Version 2 0 Release October 2009 Administrator Console Changes and Corrections Added the ability to define pre reco...

Page 12: ...to be used when the IP7 s Talk switch is engaged Server Corrections and Enhancements Added support for server based Groups and Messages Added support for Text to Speech Enhanced usage memory used for...

Page 13: ...tional integrated services The Server manages the connections between IP Endpoints Operator Consoles and Integrated services The TalkMaster FOCUS Server software is available either without a license...

Page 14: ...or display in TalkMaster FOCUS Operator Console The associated video is displayed in a separate window when the IP Endpoint is answered Multiple IP cameras can be monitored as a group in a separate wi...

Page 15: ...il Forward improve the availability of critical communications In order for Fail Forward to work properly the Primary Server and Fail Forward Server should have the same settings Operators Paging Grou...

Page 16: ...FOCUS Admin Console Restart Service Restarts the TalkMaster FOCUS Server This option is disabled if the FOCUS Services Status is enabled FOCUS Services Status Opens the TalkMaster FOCUS Restart utilit...

Page 17: ...options IP Endpoint Options the Queues Messages Paging Groups Operators and Video Sources that work together is the system It can also be used to track IP Endpoint events play any recorded audio and...

Page 18: ...ding or updating an IP Endpoint This will automatically add the default security code on the IP Endpoints General Options 1 tab for the endpoint A different Security code can also be entered for each...

Page 19: ...ode to set the Security code for the device and then click the FIND ALL button The Endpoint should automatically reconnect within 60 seconds Restore the Admin Console settings from a previous backup b...

Page 20: ...using the Logon ID and Password that was previously entered Once logged on change the Administrator password and create at least one additional Operator with Administrator rights Common Buttons Three...

Page 21: ...ngs Defaults File Locs and Paging Options After all changes have been made press the Update Now button on the bottom of the screen to send changes that have been made in the Administrator Console to t...

Page 22: ...Calls Waiting List on the Operator Console Archive all audio When checked all audio between an Operator Console and an IP Endpoint is recorded by the Server The audio archive location is specified on...

Page 23: ...perator Console always establishes a TCP connection for sending receiving commands to from the Server Enable IP Endpoint Security Check this option in order to use IP Endpoint Security Please review t...

Page 24: ...the Endpoint s second Fail Forward Server Fail Forward IP 3 Determines the IP Address of the Endpoint s third Fail Forward Server Enable Automatic Return to Primary Available for IP Endpoints with Fi...

Page 25: ...gistrar Specifies the IP Address or DNS of the primary SIP Server Secondary SIP Server Specifies the IP Address or DNS of the Secondary SIP Server Local SIP Port Specifies the port to be used by the I...

Page 26: ...The File Locs sub tab of the Setup tab specifies the file locations for several Server settings Play File at Intercom Connect check this box to have all IP Endpoints play the associated wav file when...

Page 27: ...tion is checked the audio clips will be created in the iArchive directory Each day a new sub directory is created to store the audio archives The sub directory name is formatted as YYYYMMDD where YYYY...

Page 28: ...ntercoms Paging Endpoints via the UBAM software This is typically used for older ii3 IP Endpoints If this option is selected the Send Pages via UDP Broadcast must also be checked and the UBAM Software...

Page 29: ...his box audio will be sent to each device in the group via UDP Multicast Multicast capable devices subscribe to a single audio stream sent by the Server UDP Multicast must be properly configured on th...

Page 30: ......

Page 31: ...tab The Unassigned Queue is the system defined default Queue that will be used if no Queues are created If an IP Endpoint is not assigned to a specific queue it belongs to the Unassigned Queue A Queue...

Page 32: ...t will set the Overflow condition Priority Intercoms Overflow to all Consoles Sets an overflow condition for any Intercom that has a defined priority in this queue If a call is received from a Priorit...

Page 33: ...Address and Tools Save Device By IP Address to discover and configure the device If the IP Endpoint was not discovered and the IP Address is not known install TalkMaster on a laptop or PC in the same...

Page 34: ...ndpoint is Authorized and that it is currently connected to this Server Note that if the Save button is pressed the ICON will change to Red till the device reconnects Red Indicates that the IP Endpoin...

Page 35: ...int and Server and forces the device to reconnect Save Configuration Saves the IP Endpoint s configuration This is the same as pressing the SAVE button in the lower right hand corner of the screen Del...

Page 36: ...t with a new IP Endpoint that is not yet configured When a IP Endpoint that is not yet configured is selected the Replace button becomes available Pressing the Replace button opens a dialog containing...

Page 37: ...onfigured as an extension on a SIP based VOIP Phone system This provides the ability for a call initiated from an IP7 to appear as an incoming call on the TalkMaster FOCUS Operator Console and if it i...

Page 38: ...f the analog music source as either Microphone or Line In o On the General Options 2 tab check the Play Multicast Background Music option o Enter the Multicast IP Address and Port that the audio is to...

Page 39: ...Mode a pair of IP7 Endpoints can communicate with each other without any software running An IP7 configured as a Client will connect to it Refer to the Application Note on Direct Mode Configuration fo...

Page 40: ...a Server other than this one do not check this option Server IP Port Configures the Intercom to connect to the IP address and port of the machine that the TalkMaster FOCUS Server is running on The Ser...

Page 41: ...is not available specify 0 0 0 0 Please note that DNS is only available in IP7 running V7 or greater firmware Alt Network Set The wireless adapter creates an internal bridge using IP Address 192 168...

Page 42: ...ls with an integrated Relay Dry Contact GPIO 4 is used to activate the Relay The following options are available in the drop down list Factory Default Controls the Monitor function in Direct Mode on D...

Page 43: ...on File Export Settings to save all configuration information to a secure location so it can be restored using the File Import Settings Make sure to review the Using Endpoint Security topic before sel...

Page 44: ...must be unique Supports Full Duplex Audio Check this box if the IP7 Endpoint will be used in Full Duplex mode Please Note Most IP7s are capable of utilizing full duplex audio but only the latest model...

Page 45: ...that can be used to play an audio page while the Handset is still in the cradle IP7 Tracking Enabled Allows IP7 status information to be sent to a unicast or multicast IP Address Use only under the su...

Page 46: ...ain Control The Microphone s AGC attempts to amplify soft sounds and soften loud sounds In certain environments it may be necessary to turn this feature off When the AGC is turned off a fixed amount o...

Page 47: ...ints Tab 41 To clear the audio profile select None then press the Done button Options 3 The Queue Assignment sub tab of the Intercoms tab assigns the Intercom to a Queue and allows a priority to be sp...

Page 48: ...Calls from intercoms are sorted in Priority sequence in the Operator Console Calls Waiting List in the following Sequence Highest Values 1 9 1 is highest in the range Normal If the Queue is set for Pr...

Page 49: ...is repeated based on the frequency specified below Consult local laws governing the recording of audio conversations to determine if this option must be checked Enable Recording Warning Check this op...

Page 50: ...ID drop down arrow Passphrase Enter the passphrase associated with the SSID WPA2 Enterprise Not currently supported Test Pressing the test button forces the IP Endpoint to verify that it can reach any...

Page 51: ...e signal strength of the connection IPw MAC Displays the MAC Address of the Wireless Adapter Query APs Press this button to display a list of SSIDs their relative signal strength and the Encryption me...

Page 52: ...Out Dial Extension will be dialed and sent to the SIP Server Dial a SIP Extension on PTT The SIP Protocol will be used This device can be called from another SIP Extension and will automatically dial...

Page 53: ...d to prevent an echo from being heard by the device calling the IP7 If this option is not checked calls will be in half duplex mode The phone operator will be able to speak and the user at the IP Endp...

Page 54: ...e call eSIP Options 2 The eSIP Options 2 sub tab of the IP Endpoints tab is used to specify some less common SIP Settings When eSIP Endpoints behind a NAT d firewall communicate with a SIP Server outs...

Page 55: ...varies the retry period based upon the number of failed attempts Default to Listen For Half Duplex SIP calls this option enables the Phone Operator to automatically listen to the user at the IP Endpo...

Page 56: ...ridden by specifying a different number here This can be helpful if the IP7 MZC is being pre configured and the ZX4L expansion boards are not connected Zone Controller has handset Check this box if an...

Page 57: ...e Group Check the associated Speaker and Microphones that should be activated for the group Continue to define groups by selecting a new group from the drop down Zone Group 0 is reserved for deactivat...

Page 58: ...the Server The Server receives the signal The Server places an entry in the Calls Waiting Queue of the Operator Console The Server sends a signal to play a dual tone beep on the Intercom No audio is c...

Page 59: ...t for the IP Endpoint If the IP7 s onboard relay will be used to open a door enable the Door Code option and enter the 1 to 4 digit value to be entered through the Phones keypad to activate the relay...

Page 60: ...ults button at the bottom of the right hand pane to copy the IP Endpoint and eSIP default values Optionally enter a Location Name This will only be displayed in the Administrator Console The name that...

Page 61: ...box if the IP7 supports full duplex with acoustic echo cancelling or if a handset headset is connected to it Out Dial on Queue Overflow this option does not apply to SIP Standalone configuration Out D...

Page 62: ...LC Enabled IP Endpoints listening on the same Port number for Multicast Address 224 0 23 59 receive information from the detector and adjust their volume level immediately Once an ALC Enabled IP Endpo...

Page 63: ...t Noise Level will be automatically saved as Custom 99 where 99 is the ambient noise value that was detected Open the Admin Console select the IP Endpoints General Options 1 tab and press the FIND ALL...

Page 64: ......

Page 65: ...ges must be associated with one or more Groups on the on the Message List sub tab of the Paging Groups tab The files sent to the Intercoms must be encoded in either 8khz 8 bit PCM or 16 bit uLaw wave...

Page 66: ...that will be used to identify this message on the Operator Console File Name Press the Change button to open a File List to select a different wav file Priority Select a priority to be assigned to th...

Page 67: ...bottom of the right hand panel enter in the name of the wav file to create Then use the record icon to record the file Enter in all of the other fields and click Save To maintain Messages select the...

Page 68: ......

Page 69: ...box to make the Paging Group available to all Operators If this box is not checked the Paging Group must be assigned to Operators using the Operators Paging Group List tab Delivery Method The deliver...

Page 70: ...Delete A confirmation dialog will be presented to verify the action Press the Update Now button on the bottom of the screen to send any changes that have been made in the Administrator Console to the...

Page 71: ...ist sub tab of the Groups tab shows all Messages that have been defined on the Server and allows the selected entries to be associated with this Group Place a check in the Sel column for each Message...

Page 72: ......

Page 73: ...n make changes in the Information Queue Management and Group List sub tabs then click Save To delete an Operator select the Operator from above and then click Delete A confirmation dialog will be pres...

Page 74: ...the Server settings Also when logged on as a Console Operator the menu option View Preferences becomes visible so Preferences can be set for the current Windows user applies to all operators using th...

Page 75: ...y or Overflow responsibility for one or more Queues Intercoms in Primary Queues are always listed in the top window of the Operator Consoles display Intercoms in Overflow Queues will only be listed wh...

Page 76: ...the Operator Console Place a check mark in the Member column to include the Group on the Operator Console for this Operator Click the Information or Queue Management sub tabs to make more changes or...

Page 77: ...hecked Door Open Commands sent to IP Endpoints Sensor inputs sent from IP Endpoints Use the IP Endpoint and Operator drop down lists to limit the amount of information being displayed Use the Calendar...

Page 78: ......

Page 79: ...the screen shows the connection status of all IP Endpoints that have been configured on the server The right hand side shows all Operators that have been configured and whether they are currently sign...

Page 80: ......

Page 81: ...eo Source can also be setup for continuous monitoring in the Operator Console The IP Video Sources tab is divided into two halves The left side of the screen shows the name and IP addresses of the cam...

Page 82: ...ra feed Click New Enter the cameras name type and address Enter the Camera s User name and Password Click Save Click Preview to view the feed in the window just below Once the Video Sources have been...

Page 83: ...his Server o Clean Install Clears all of the settings on this Server and replaces them with the settings created using the Export Settings menu option This option should be used when restoring a Serve...

Page 84: ...n Name the IP Address and the ICOM ID On the Status tab the search will look for a match anywhere within the IP Endpoint Location Name Enter the string to search for and click either the FIND PREV or...

Page 85: ...n be used to discover the configuration for an IP Endpoint that is in a subnet that does not have Multicast enabled The device must be reachable by UDP on Port 1459 and be able to respond by UDP on Po...

Page 86: ...n Disable Software License Key if entered If a software license key has been entered this box must be unchecked License Key Entry Box Used to enter the software license key supplied by Digital Acousti...

Page 87: ...re License Key Once you receive the license file from the Digital Acoustics save it on the machine that TalkMaster FOCUS EE is installed on Open the Licensing Manage menu and select Load License File...

Page 88: ...nd Audit tabs to playback messages and recorded audio Video Source Types Select this option to add support for IP Cameras that use either HTTP or RTSP to access a live video feed Support for Axis Came...

Page 89: ...ce different camera resolutions can be specified and Operators who will be viewing the camera can select the resolution they want to use The following variables can be used to represent the UserName P...

Page 90: ...FOCUSAdminConsoleReferenceManual 84 If no License Key is detected the system will be licensed for 1 Console Operator and 250 IP Endpoints Otherwise the settings and information for the license key is...

Page 91: ...S Server and writing to the daily log files To start recording selected IP7 tracking information in the TalkMaster FOCUS Support Service Open the Administrator Console to the IP Endpoints Options 2 an...

Page 92: ...k on the Calendar ICON and select a date Auto Scroll When checked the display is locked and will automatically scroll to the most recent activity To manually scroll through the log uncheck this option...

Page 93: ...opdown If multiple IP7s are being tracked a specific IP Address can be selected from the Filter dropdown Filters button Displays a set of filters that can be used to select or deselect SIP information...

Page 94: ...oustics Technical Support File Clear Database This option will clear the current day s activity for either iEnterprise or IP7 Endpoints File Export Records This option will export a specific day s act...

Page 95: ...n Contacting Technical Support For information on contacting Technical Support please visit our web site at www digitalacoustics com support About Us Digital Acoustics LLC www digitalacoustics com Dig...

Page 96: ......

Page 97: ...many IP Based Phone Systems This enables IP7 IP Endpoints to connect directly to SIP based IP Phone Systems U USB License Key The USB License Key is inserted into the TMEE Server PC and determines the...

Page 98: ......

Page 99: ...67 Intercoms 27 32 35 38 IP Address 32 IP Endpoints 27 L License Key 79 Logon 13 Low Priority Pages 38 63 M Message List 65 Messages 59 Microphone 35 38 45 MP3 Files 59 Multicast 22 O Operators 67 69...

Page 100: ...inConsoleReferenceManual 94 Status 73 STUN 48 Support Console 15 85 System Overview 7 T TTS 20 U UBAM 27 Unicast 22 Update Now 14 USB License Key 79 83 V Video 15 41 75 W Wav Files 59 Welcome 1 Z Zone...

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