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DG-BG4011N User Manual

3.4.4 Diagnostics

Choose

Management

Diagnosis

. The page as shown in the following figure

appears:

In this page, you can test the connection status of the device. Click

Return

Diagnostics Test

to run diagnostics. The page as shown in the following figure

appears:

Summary of Contents for DG-BG4011N

Page 1: ...DG BG4011N 150Mbps Wireless ADSL Router User Manual V1 1 2011 09 07 As our products undergo continuous development the specifications are subject to change without prior notice...

Page 2: ...figuration 14 3 2 1 Wizard 14 3 2 2 Internet Setup 21 3 2 3 Wireless Setup 23 3 2 4 Local Network 33 3 2 5 Time and Date 36 3 2 6 Logout 37 3 3 Advanced Configuration 37 3 3 1 Advanced Wireless 37 3 3...

Page 3: ...ware Update 87 3 4 3 Access Controls 88 3 4 4 Diagnostics 95 3 4 5 Log Configuration 96 3 4 6 Logout 97 3 5 Status 97 3 5 1 Device Information 98 3 5 2 Wireless Clients 99 3 5 3 DHCP Clients 99 3 5 4...

Page 4: ...electric power Use volume labels to mark the type of power Use the power adapter packed within the device package Pay attention to the power load of the outlet or prolonged lines An overburden power...

Page 5: ...he device is powered on and the initialization is normal Green Off The power is off Power Red On The device is in the initialization process or the initialization is failed On Connection between the d...

Page 6: ...rough the LAN interface or the Internet data is being transmitted in the brige mode LAN4 LAN3 LAN2 LAN1 Green Off The LAN connection is not established On The WLAN connection is normal Blinks Data is...

Page 7: ...n to enable or disable WPS LAN1 LAN2 LAN3 LAN4 RJ 45 interface for connecting the Ethernet interface of a computer or an Ethernet device Power Power interface for connecting the interface of the power...

Page 8: ...VC with multiple sessions Multiple PVCs with multiple sessions Binding of ports with PVCs 802 1Q DHCP server NAT and NAPT Static routing Firmware upgrade through Web or TFTP Restore to the factory def...

Page 9: ...able Connect the input cable to the Line interface of the splitter The splitter has three interfaces Line Connect to a wall phone interface RJ 11 jack Modem Connect to the DSL interface of the device...

Page 10: ...n is recommended Figure 3 Connection diagram without a telephone set before the splitter Connection 2 Figure 4 shows the connection of the device PC splitter and telephone sets when a telephone set is...

Page 11: ...telephone directly before the splitter may lead to failure of connection between the device and the central office failure of Internet access or slow connection speed If you need to add a telephone se...

Page 12: ...ing the Web based configuration utility 3 1 Accessing the Device The following describes how to access the device for the first time in detail Step 1 Open the Internet Explorer IE browser and enter ht...

Page 13: ...r user are admin and admin respectively The user name and the password of the normal user are user and user respectively If you log in as the super user successfully the page as shown in the following...

Page 14: ...d helps you to fast and accurately configure Internet connection and other important parameters The following sections describe these various configuration parameters When subscribing to a broadband s...

Page 15: ...ard The page as shown in the following figure appears Step 2 Click Setup Wizard The page as shown in the following figure appears There are four steps to configure the device Click Next to continue St...

Page 16: ...r Manual Step 4 Configure the Internet connection Select the protocol and the encapsulation mode Set the VPI and the VCI If the Protocol is set to PPPoE or PPPoA the page as shown in the following fig...

Page 17: ...r the user name and password for PPPoE or PPPoA dialup If the Protocol is set to Dynamic IP the page as shown in the following figure appears Figure 5 If the Protocol is set to Static IP the page as s...

Page 18: ...need to enter the information of the IP address subnet mask and gateway If the Protocol is set to Bridge the page as shown in the following figure appears After setting the VPI and VCI for the Bridge...

Page 19: ...DG BG4011N User Manual Step 5 Configure the wireless network Enter the information and click Next 19...

Page 20: ...ration information of the device To modify the information click Back To effect the configuration click Apply Note In each step of the Wizard page you can click Back to review or modify the previous s...

Page 21: ...2 Internet Setup Choose Setup Internet Setup The page as shown in the following figure appears In this page you can configure the WAN interface of the device Click Add and the page as shown in the fo...

Page 22: ...VBR or Realtime VBR from the drop down list Peak Cell Rate Set the maximum transmission rate of the cell in ATM transmission Sustainable Cell Rate Set the minimum transmission rate of the cell in ATM...

Page 23: ...cating in a pear to pear network or as complex as a number of computers with wireless LAN cards communicating through access points that bridge network traffic to a wired LAN Choose Setup Wireless The...

Page 24: ...2 characters It can consist of letters numerals and or underlines Visibility Status Visible indicates that the device broadcasts the SSID Invisible indicates that the device does not broadcast the SSI...

Page 25: ...ity The page as shown in the following figure appears Wireless security is vital to your network to protect the wireless communication among wireless stations access points and the wired network This...

Page 26: ...DG BG4011N User Manual 26 WEP If the Security Mode is set to WEP the page as shown in the following figure appears...

Page 27: ...DG BG4011N User Manual The following table describes the parameters in this page Field Description 27...

Page 28: ...ers If you select 128 bits you need to enter 26 hexadecimal numbers or 13 characters Choose WEP Key Select the WEP key from the drop down list Its value range is 1 4 WEP Keys 1 4 Set the 64 bits or 12...

Page 29: ...DG BG4011N User Manual If the Security Mode is set to Auto WPA or WPA2 the page as shown in the following figure appears The following table describes the parameters in this page 29...

Page 30: ...Auto WPA or WPA2 Enterprise from the drop down list Group Key Update Interval Set the interval for updating the key Pre Shared Key Set the preshared key to identify the workstation If the WPA Mode is...

Page 31: ...Manual You need to enter the IP address port shared key of the RADIUS server Click Apply to save the settings WPA2 Only If the Security Mode is set to WPA2 only the page as shown in the following fig...

Page 32: ...e page for Auto WPA or WPA2 Click Apply to save the settings WPA Only If the Security Mode is set to WPA only the page as shown in the following figure appears Parameters in this page are similar to t...

Page 33: ...address used for DHCP To use the device for DHCP in your LAN the IP address pool used for DHCP must be compatible with the IP address of the device The IP address available in the DHCP IP address poo...

Page 34: ...ult gateway for DHCP client connected to it If you change the IP address of the device you must also change the range of IP addresses in the pool used for DHCP on the LAN The IP address pool can conta...

Page 35: ...nize the PC with the MAC address For example Father s Laptop IP Address Enter the IP address of the computer MAC Address Enter the MAC address of the computer Click Apply to save the settings After th...

Page 36: ...s In the TIME AND DATE page you can configure update and maintain the time of the internal system clock You can set the time zone that you are in and the network time protocol NTP server You can also...

Page 37: ...ation page 3 3 Advanced Configuration This section contains advanced features used for network management security and administrative tools to manage the device You can view the status and other infor...

Page 38: ...DG BG4011N User Manual Choose Advanced Advanced Wireless The ADVANCED WIRELESS page as shown in the following figure appears 38...

Page 39: ...DG BG4011N User Manual 3 3 1 1 Advanced Settings In the ADVANCED WIRELESS page click Advanced Settings The page as shown in the following figure appears 39...

Page 40: ...Threshold The threshold of transmission request Its value range is 0 2347 and the default value is 2346 Fragmentation Threshold Its value range is 256 2346 and the default value is 2345 DTIM Interval...

Page 41: ...f or On Max Clients Set the maximum number of clients that can be connected to the AP at the same time Its value range is 0 32 SSID1 3 Enable Wireless Guest Network Select or deselect the check box to...

Page 42: ...ck MAC Filtering The page as shown in the following figure appears Figure 7 Click Enable Access Control Mode for enabling MAC Filter Click Add and the page as shown in the following figure appears Ent...

Page 43: ...page as shown in the following figure appears Select the desired SSID from the drop down list Select the encryption type from the Security Mode drop down list You can select None WEP AUTO WPA or WPA2...

Page 44: ...ote Ensure that the network card supports the WPS function You can use one of the following there methods to use WPS authentication Press the WPS button on the side panel for 3 seconds In the WIRELESS...

Page 45: ...ss services in your LAN such as FTP for file transfers or SMTP and POP3 for e mail The device receives remote requests for these services at your public IP address It uses the specified TCP or UDP pro...

Page 46: ...the Server IP Address field to appoint the corresponding PC to receive forwarded packets The port table displays the ports that you want to open on the device The Protocol indicates the type of protoc...

Page 47: ...DG BG4011N User Manual 3 3 3 DMZ Choose Advanced DMZ The page as shown in the following figure appears 47...

Page 48: ...y to save the settings 3 3 4 Parental Control Choose Advanced Parental Control The PARENTAL CONTROL page as shown in the following figure appears This page provides two useful tools for restricting In...

Page 49: ...Website The page as shown in the following figure appears Click Add The page as shown in the following page appears Enter the website in the URL field Select the time to block websites from the Schedu...

Page 50: ...mit to add the website to the BLOCK WEBSITE table The page as shown in the following figure appears 3 3 4 2 Block MAC Address In the PARENTAL CONTROL page click Block MAC Address The page as shown in...

Page 51: ...onfiguration For example kids Current PC s MAC Address Enter the MAC address of the computer that connects to the device Other MAC Address Enter the MAC address of another device that is included in M...

Page 52: ...sponding time and days Then click Submit to add the MAC address to the BLOCK MAC ADDRESS table The page as shown in the following figure appears 3 3 5 Filtering Options Choose Advanced Filtering Optio...

Page 53: ...l 3 3 5 1 IP Filtering In the FILTERING OPTIONS page click IP Filtering The IP FILTER page appears as shown in the following figure Click Add Filter to add an IP filter The page as shown in the follow...

Page 54: ...ck Add Rule and specify at least one of the following criteria as shown in the figure below Select Enable to activate the rule Specify at least one of the following criteria protocol action source des...

Page 55: ...tering The page as shown in the following figure appears This page is used to configure bridge parameters In this page you can modify the settings or view the information of the bridge and its attache...

Page 56: ...urce MAC Address Enter the source MAC address to be mapped Frame Direction Select the frame direction to be mapped from the drop down list The device supports frame direction from LAN to WAN Time sche...

Page 57: ...1N User Manual 3 3 6 1 Configure QoS Global Options In the QoS CONFIG page click Configure QoS Global Options The page as shown in the following figure appears Select Enable Queuing Operation to enabl...

Page 58: ...2 Interface Configuration In the QoS CONFIG page click QoS Queue Config The page as shown in the following figure appears In this page you set the Direction for which you need to enable the QoS set t...

Page 59: ...3 3 6 3 QoS Classification In the QoS CONFIG page click QoS Classification The page as shown in the following figure appears This page displays the classes Click Add and the page as shown in the follo...

Page 60: ...DG BG4011N User Manual Figure 8 60...

Page 61: ...ethernet4 Source MAC Address Enter the source MAC address of the packet Source MAC Mask Use mask 000000ffffff to mask the MAC address 00 indicates not mapped and ff indicates mapped Destination MAC Ad...

Page 62: ...wall Settings A denial of service DoS attack is one of the most common network attacks and is characterized by an explicit attempt by attackers to prevent legitimate users of a service from using that...

Page 63: ...time you use a domain name a DNS service must translate the name into the corresponding IP address For example the domain name www example com might be translated to 198 105 232 4 The DNS system is i...

Page 64: ...mary DNS server fails to work the device tries to connect the secondary DNS server Click Apply to save the settings 3 3 9 Dynamic DNS The device supports dynamic domain name service DDNS The dynamic D...

Page 65: ...DDNS provider Select the DDNS provider from the drop down list You can select DynDns org TZO or GnuDIP Hostname Enter the host name that you register with your DDNS provider Interface Select the inter...

Page 66: ...rk Tools Choose Advanced Network Tools The NETWORK TOOLS page as shown in the following figure appears This page contains the following function items port mapping IGMP proxy IGMP snooping UPnP ADSL S...

Page 67: ...K TOOLS page click Port Mapping The page as shown in the following figure appears Figure 10 In this page you can bind the WAN interface and the LAN interface to the same group Click Add to add port ma...

Page 68: ...DG BG4011N User Manual To create a mapping group do as follows Step 1 Enter the group name 68...

Page 69: ...the settings 3 3 10 2 IGMP Proxy In the NETWORK TOOLS page click IGMP Proxy The page as shown in the following figure appears IGMP proxy enables the device to issue IGMP host messages on behalf of ho...

Page 70: ...packets If a host is deleted from the group the host cannot receive the multicast packets any more In the NETWORK TOOLS page click IGMP Snooping The page as shown in the following figure appears Clic...

Page 71: ...d LAN interfaces at which you want to enable UPnP and click Apply to save the settings 3 3 10 5 ADSL Settings In the NETWORK TOOLS page click ADSL The page as shown in the following figure appears In...

Page 72: ...t Read Community Universal character to obtain the device information It is similar to the password The SNMP application entity can use it to directly obtain the device information Set Community Unive...

Page 73: ...iption Trap Version Select the trap version from the drop down list You can select v1 or v2c Click Apply to save the settings 3 3 10 7 TR 069 In the NETWORK TOOLS page click TR 069 The page as shown i...

Page 74: ...request of connection to the TR069 server from the device ACS URL The path of the TR069 server to which the device sends a request ACS User Name The user name that the devices uses to log in to the TR...

Page 75: ...ficates The Certificates page as shown in the following figure appears Click Trusted CA and the page as shown in the following figure appears Note Before importing a certificate you must synchronize t...

Page 76: ...ificate The page as shown in the following figure appears 3 3 10 9 PPTP The Point to Point Tunneling Protocol PPTP is a method for implementing virtual private networks PPTP uses a control channel ove...

Page 77: ...id numbers of local IP addresses It works together with the Local IP Start to determine the range of the local IP addresses Remote IP Start The started IP address of the remote network Remote IP Num T...

Page 78: ...s page Field Description Username The user name that is used for dialup to connect the modem to the PPTP Password The password that is used for dialup to connect the modem to the PPTP 3 3 11 Routing C...

Page 79: ...fault gateway and Policy Route settings 3 3 11 1 Static Route Choose Advanced Routing and click Static Route The page as shown in the following figure appears This page displays the information of exi...

Page 80: ...mask of the destination IP address Use Gateway IP Address The gateway IP address of the device Use Interface Select the interface of the static routing used by the device from the drop down list Note...

Page 81: ...ou can select Enable Automatic Assigned Default Gateway or enter the information in the Use Gateway IP Address and Use Interface fields Click Apply to save the settings 3 3 11 3 Policy Route Choose Ad...

Page 82: ...Click Apply to save the settings 3 3 12 Schedules Choose Advanced Schedules The page as shown in the following figure appears Click Add to add a schedule rule The page as shown in the following figur...

Page 83: ...elect one more or all of the seven days in a week All Day 24 hrs If you select the check box the rule applies throughout the 24 hours of the day Start Time Set the start time of the firewall End Time...

Page 84: ...d for adding a NAT entry and the following screen appears Click Apply to save the settings 3 3 14 Logout Choose Advanced Logout The page as shown in the following figure appears Click Logout to log ou...

Page 85: ...DG BG4011N User Manual 85 3 4 Management 3 4 1 System Choose Management System Management The System page as shown in the following figure appears...

Page 86: ...ser Manual In this page you can restart the device back up the current settings to a file update the backup file and restore the factory default settings The following table describes the buttons in t...

Page 87: ...file Update Settings Click Browse to select the configuration file of device and click Update Setting to update the configuration of the device Restore Default Setting Reset the device to default set...

Page 88: ...the file Step 2 Click Update Firmware to update the configuration file The device loads the file and reboots automatically Caution Do not turn off your device or press the Reset button when the proce...

Page 89: ...011N User Manual This page contains Account Password Services and IP Address 3 4 3 1 Account Password In the ACCESS CONTROLS page click Account Password The page as shown in the following figure appea...

Page 90: ...security of your network Ensure that you remember the new password or write it down and keep it in a safe location for future reference If you forget the password you need to reset the device to the...

Page 91: ...support or user Current Password Enter the password of the user New Password Enter the new password Confirm Password Enter the new password again for confirmation WEB IDLE TIME OUT SETTINGS Web Idle...

Page 92: ...hat are used by the remote host For example if telnet service is enabled at port 23 the remote host can access the device by telnet through port 23 Select the management services that you want to enab...

Page 93: ...llowing figure appears In this page you can configure the IP address in the access control list ACL If ACL is enabled only devices of the specified IP addresses can access the device Select Enable Acc...

Page 94: ...DG BG4011N User Manual Click Add The page as shown in the following figure appears Enter the IP address of the desired device in the IP Address field and click Apply to apply the settings 94...

Page 95: ...Choose Management Diagnosis The page as shown in the following figure appears In this page you can test the connection status of the device Click Return Diagnostics Test to run diagnostics The page as...

Page 96: ...in the local computer Remote indicates to send the log to the remote log server Both indicates to save the log in the local computer and the remote log server To log the events do as follows Step 1 Se...

Page 97: ...Choose Management Logout The page as shown in the following figure appears Click Logout to log out of the configuration page 3 5 Status In the Status page you can view the system information and monit...

Page 98: ...DG BG4011N User Manual 3 5 1 Device Information Choose Status Device Info The page as shown in the following figure appears 98...

Page 99: ...rmation wireless information and local network information 3 5 2 Wireless Clients Choose Status Wireless Clients The page as shown in the following page appears The page displays authenticated wireles...

Page 100: ...ses from the device You can view the host name IP address MAC address and expiration time of the IP address 3 5 4 Logs Choose Status Logs The page as shown in the following figure appears This page di...

Page 101: ...DG BG4011N User Manual 3 5 5 Statistics Choose Status Statistics The page as shown in the following figure appears 101...

Page 102: ...ning properly The information does not affect the functions of the device 3 5 6 Route information Choose Status Route Info The page as shown in the following figure appears The table displays destinat...

Page 103: ...the device connects to a hub or a switch use the straight through cable Why is the DSL indicator not on Check the connection between the DSL interface of the device and the socket Why does the Interne...

Page 104: ...on for 5 seconds Then the device automatically reboots and is restored to the factory default configuration The default configuration of the device is as follows IP address 192 168 1 1 Subnet mask 255...

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