10.3
Defects and possible causes
Block dGate will not turn on.
Equipment is not receiving
power from the
grid
AC
or the circuit breaker is
turned off.
Check the circuit breaker and
the power network.
Sound alarm without
obstruction in the block.
Passage sensors
misaligned or their power
connection failure.
Check if the block is perfectly
aligned and then use the
MCP tester software to
identify the faulty sensor(s).
Pictograms do not turn on
alongside the display.
Lack of
power in the
AC
equipment,
power failure,
CC
open fuse in
, broken
MCP
cables.
Check the
grid, the
AC
MCP
fuse, and the cabling.
Pictograms display
wrong messages.
Display's data cable with
poor contact or connection
failure at the borne.
Check data cable and borne.
When enabling passage, the
doors open but not close
Check the sensors of the
blocks, because they can
consider that there is a user
in the turnstile.
Use the
tester software
MCP
to check the faulty sensor.
Then, perform realignment or
replace the sensor.
Problem
Possible causes
Action
25
INFORMATION:
This maintenance routine requires the use of a vacuum.
10.2
Equipment cleaning:
Every six months, it is necessary to clean the block internally.
