User Manual of Network Video Recorder
149
Protocol. Select “Menu>Camera>Camera>IP Camera” to get the camera status.
Possible Reasons
a)
Network failure, and the NVR and IP camera lost connections.
b)
The configured parameters are incorrect when adding the IP camera.
c)
Insufficient bandwidth.
Steps
1.
Verify the network is connected.
Open the Command Prompt, and execute the ping command. Input “ping IP” (e.g. ping 172.6.22.131).
Simultaneously press
Ctrl
and
C
to exit the ping command.
If there exists return information and the time value is little, the network is normal.
2.
Verify the configuration parameters are correct.
1)
Select “Menu>Camera>Camera>IP Camera”.
2)
Verify the following parameters are the same with those of the connected IP devices, including IP
address, protocol, management port, user name and password.
3.
Verify the whether the bandwidth is enough.
1)
Select “Menu >Maintenance > Net Detect > Network Stat.”.
2)
Check the usage of the access bandwidth, and see if the total bandwidth has reached its limit.
4.
Check if the fault is solved by the step 1 to step 3.
If it is solved, finish the process.
If not, please contact the engineer from our company to do the further process.
The IP camera frequently goes online and offline and the status of it displays as “Disconnected”.
Possible Reasons
a)
The IP camera and the NVR versions are not compatible.
b)
Unstable power supply of IP camera.
c)
Unstable network between IP camera and NVR.
d)
Limited flow by the switch connected with IP camera and NVR.
Steps
1.
Verify the IP camera and the NVR versions are compatible.
1)
Enter the IP camera Management interface “Menu > Camera > Camera>IP Camera”, and view the
firmware version of connected IP camera.
2)
Enter the System Info interface “Menu>Maintenance>System Info>Device Info”, and view the
firmware version of NVR.
2.
Verify power supply of IP camera is stable.
1)
Verify the power indicator is normal.
2)
When the IP camera is offline, please try the ping command on PC to check if the PC connects with
the IP camera.
3.
Verify the network between IP camera and NVR is stable.
Open the Command Prompt, use the ping command and keep sending large data packages to the
connected IP camera, and check if there exists packet loss.
Simultaneously press
Ctrl
and
C
to exit the ping command.
Example:
Input
ping 172.6.22.131 –l 1472 –f.
4.
Verify the switch is not flow control.
Check the brand, model of the switch connecting IP camera and NVR, and contact with the manufacturer
of the switch to check if it has the function of flow control. If so, please turn it down.
Summary of Contents for DPI series
Page 1: ...DPI xxxx series Network Video Recorder User Manual UD 6L0202D1420A02...
Page 11: ...User Manual of Network Video Recorder 11 Chapter 1 Introduction...
Page 22: ...User Manual of Network Video Recorder 22 Chapter 2 Getting Started...
Page 37: ...User Manual of Network Video Recorder 37 Chapter 3 Live View...
Page 45: ...User Manual of Network Video Recorder 45 Chapter 4 Record Settings...
Page 58: ...User Manual of Network Video Recorder 58 Figure 4 23 Unlocking Attention...
Page 59: ...User Manual of Network Video Recorder 59 Chapter 5 Playback...
Page 73: ...User Manual of Network Video Recorder 73 Chapter 6 Backup...
Page 83: ...User Manual of Network Video Recorder 83 Chapter 7 Alarm Settings...
Page 96: ...User Manual of Network Video Recorder 96 Chapter 8 Network Settings...
Page 114: ...User Manual of Network Video Recorder 114 Chapter 9 HDD Management...
Page 123: ...User Manual of Network Video Recorder 123 Chapter 10 Camera Settings...
Page 127: ...User Manual of Network Video Recorder 127 Chapter 11 NVR Management and Maintenance...
Page 138: ...User Manual of Network Video Recorder 138 Chapter 12 Others...
Page 146: ...User Manual of Network Video Recorder 146 Appendix...
