Digi FastPort MIL-3100FTX User Manual Download Page 4 | Manualshive

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MIL-3000FTX Series of FastPort Print Servers

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Appendix B: Technical Support Services

World Wide Web Server..................................................................................... B-1
Internet FTP Server.............................................................................................. B-1
Contacting Technical Support ........................................................................... B-2
Expediting Technical Support Service.............................................................. B-2
Returning Procedures ......................................................................................... B-2

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Summary of Contents for FastPort MIL-3100FTX

Page 1: ...MIL 3000FTX Series of FastPort Print Servers Hardware User s Guide with FastManage Specific Information Sunnyvale California Minnetonka Minnesota ...

Page 2: ...the original consumer or purchaser that each of its products and all components thereof will be free from defects in material and or workmanship for a period of five years from the original factory shipment date Any warranty hereunder is extended to the original consumer or purchaser and is not assignable Digi International makes no express or implied warranties including but not limited to any im...

Page 3: ... Features 1 2 Utilities 1 3 The Next Step 1 3 Chapter 2 FastPort Installation Installation Requirements 2 1 Installing FastPort 2 2 Chapter 3 FastManage for the MIL 3000FTX FastPort Overview of FastManage 3 1 Starting FastManage 3 1 Configuration Pull down Menu 3 3 Auxiliary Port Sub Menu 3 3 Parallel Printer Setup Sub Menu 3 4 Hot Spots 3 5 Appendix A Specifications Resetting FastPort Back to the...

Page 4: ...of FastPort Print Servers T O C Appendix B Technical Support Services World Wide Web Server B 1 Internet FTP Server B 1 Contacting Technical Support B 2 Expediting Technical Support Service B 2 Returning Procedures B 2 Index ...

Page 5: ...nistrator P 2 FastPort Documentation There are three separate manuals shipped with a FastPort print server MIL 3XXX FastPort Print Server Hardware User s Guide with FastManage specific Information This document has the following information Instructions on how to physically set up FastPort Information on the FastManage suite of software and how it affects a specific FastPort Specifications for a p...

Page 6: ...ation including how to contact Digi P 4 Notation Conventions This document has certain notation conventions that make it easier to follow instructions and examples Notation conventions used in this manual are shown in Table P 1 Table P 1 Notation Conventions Conventions Description Enter Brackets indicate a key to be pressed Courier bold Courier boldface font indicates a system message options or ...

Page 7: ...t servers are designed to be connected directly to multiple printers on Ethernet and or Fast Ethernet networks Versions of the print servers include MIL 3100FTX One RJ 45 UTP 10 100 Mbps port one parallel port and one serial port MIL 3200FTX One RJ 45 UTP 10 100 Mbps port two parallel port and one serial port MIL 3310FTX One RJ 45 UTP 10 100 Mbps port three parallel port and one serial port When c...

Page 8: ... features for the MIL 3000FTX include FastManage SNMP manager for Windows On board diagnostic utilities can also be accessed on line Configuration can also be done manually or with the supplied installation program Apple Macintosh users can configure FastPort by downloading configuration files with the supplied Apple Printer utility 1 2 3 Shared Printer Features The unit give users the widest acce...

Page 9: ...FastManage is a windows based menu software application and ACT is a DOS based menu software application Configuration of devices can be done by using print utilities on UNIX systems Firmware upgrades of the flash EPROMs can be done via network connections Refer to the FastPort User s Guide for more information on these utilities 1 4 The Next Step Use this guide to physically setup FastPort Then c...

Page 10: ...Chapter 1 1 4 MIL 3000FTX Series of FastPort Print Servers I N T R O D U C T I O N ...

Page 11: ...ave the following A MIL 3000FTX FastPort print server Power supply Use a switchable power supply Set for 120 VAC in the USA Appropriate Ethernet cabling CAT 5 Serial or parallel printer s with the proper cabling The MIL 3000FTX is shipped with a 3 ft parallel port cable Four rubber feet to keep the print server from sliding These are also included in the packaging Contact Digi LAN technical suppor...

Page 12: ...L 3100FTX Front Panel Note The MIL 3200FTX will have one extra LED P2 The MIL 3310FTX will have two extra LEDs P2 and P3 D3 D4 Mode Description Up Up Normal Does not allow a telnet session Users can print to the unit The SYS system and NET network LEDs blinks Down Up Telnet diagnostic monitor Allows a telnet session to monitor FastPort or change its parameters Users can print to the unit The SYS a...

Page 13: ...e cable works for an IBM PC attached to a printer then it will work for FastPort Note See Appendix A for the parallel and serial port pinouts 7 Set the printer to the defaults for the serial port 9600 baud 8 data bits no parity bits 1 stop bit and Xon Xoff for flow control Switch Position Mode Description D1 Up Flash Bank Selects bank 0 upper to run the 4 Mb Flash EPROMs for uploading the new firm...

Page 14: ... connector into the receptacle marked Power on the rear of the unit 9 Verify normal boot up The unit performs POST power on self test at start up and tries to resolve its IP addresses If the IP address is set the SYS LED blinks once per second If the IP address is not set the SYS LED blinks five times per second until the address is set either manually or by using RARP BOOTP or DHCP FastPort shoul...

Page 15: ...ftware 3 1 Overview of FastManage The FastManage suite of software configures and manages most SNMP types of devices including print servers fax servers and stackable hubs When the software is started an icon appears that represents each SNMP device discovered found on the network This section discusses the specific icons for the MIL 3000FTX series 3 2 Starting FastManage There are two ways to sta...

Page 16: ...1 as thumbnails each represent an SNMP device c Double click on a thumbnail to display a full screen image of a particular SNMP device Figure 3 2 FastPort PrintServer Mgr Icon a Also start the software by double clicking on the FastPort PrintServer Mgr icon Figure 3 1 b Enter the IP Address of the device c A full screen image appears Figure 3 2 ...

Page 17: ...urations Refer to the FastManage User s Guide for more information on these options 3 3 1 Auxiliary Port Sub Menu The Auxiliary Port sub menu Figure 3 3 differs from each FastPort because of the number of parallel ports for example The MIL 3100FTX has information for one Serial port and one Parallel port The MIL 3200FTX has information for one Serial port and two Parallel ports The MIL 3310FTX has...

Page 18: ...e 3 3 Auxiliary Port Sub Menu MIL 3310FTX This parameter specifies an auxiliary port for parallel or serial port printing 3 3 2 Parallel Printer Setup Sub Menu Again the Parallel Printer Setup Figure 3 4 sub menus differ from each FastPort because of the number of parallel ports To view these sub menus from the Configuration pull down menu go to Ethertalk Config Parallel Printer Setup Serial Print...

Page 19: ...around the area appears and click on it to obtain the information Hot spots function the same way on all FastPorts The following describes the hot spots for the MIL 3000FTX Refer to the FastManage User s Guide for more information on the hot spots Traps This selection alerts the user to any problem associated with the device Uptime This selection informs the user of how long the device has been ru...

Page 20: ...d Contact and press Set Figure 3 5 Figure 3 5 Digi MiLAN Logo Message Parallel port Depending on which button is clicked this parameter displays the status of the parallel port Serial port Depending on which button is clicked this parameter displays the status of the serial port Device speed This option is the RJ 45 portion of the graphic on the top left hand side of the unit Figure 3 2 When this ...

Page 21: ... the power supply 3 Wait at least 4 seconds 4 Toggle switch D4 up and down quickly at least 10 times If the reset is successful SER serial LED will blink once 5 Reset switch D4 back to default up 6 Set switch D4 down for printing only no telnet 7 Power cycle the unit A 2 Hardware Features The MIL 3000FTX motherboard with Ethernet controller serial and parallel port interfaces CPU An 80186 processo...

Page 22: ...e A 2 Cable for Terminal and Serial Printers Figure A 3 DCE Device Dumb Terminal or Serial Port DB9 Male Figure A 4 Wyse 60 Dumb Terminal 3 2 3 2 5 5 7 8 8 7 Print Server Side PC DB9 Female DB25 Male Function FastPort Side Pin Terminal Printer Pin Function RXD TXD 2 2 RXD TXD 3 3 GRND GRND 5 7 RTS RTS CTS 7 8 5 4 CTS DSR 4 6 DTR RD TD 3 2 RD TD 3 2 CTS CTS 8 5 SGND RTS SGND 5 7 7 4 RTS DB9 Female ...

Page 23: ...active Green SER Serial port activity Green PWR System power is On Green LNK Link is active Yellow NET Network activity Yellow P1 Parallel data activity on parallel port 1 Yellow P2 MIL 3200FTX MIL 3310FTX only Parallel data activity on parallel port 2 Yellow P3 MIL 3310FTX only Parallel data activity on parallel port 3 Yellow RD TD 2 2 RD TD 3 3 DTR CTS 4 5 SGND DTR SGND 5 8 7 20 CTS DSR 6 DB9 Fe...

Page 24: ...PAD3 18 GND 6 PAD4 19 GND 7 PAD5 20 GND 8 PAD6 21 GND 9 PAD7 22 GND 10 ACK 23 GND 11 BUSY 24 GND 12 PE 25 GND 13 ONLINE PIN Number Signal PIN Number Signal 1 NC 6 NC 2 RXD 7 RTS DTR 3 TXD 8 CTS 4 DTR RTS 9 NC 5 GND Parameters Minimum Maximum Operating Temperature 5 C 40 C Humidity Non condensing 10 95 Altitude test NA 40 000 ft at 40 C Temperature test Operating 5 C 50 C Temperature test Packaged ...

Page 25: ...ide web Our address is http www dgii com B 2 Internet FTP Server Digi has set up an anonymous FTP server for those with access to the internet The address is ftp milan com or 206 40 59 2 Log in as anonymous and enter an email address when asked for a password Drivers and installation tips are located in the pub fastport software and pub fastport faq directories Note To ensure binary transfer of fi...

Page 26: ...and versions of software you are using Know your hardware specification including memory and disk space Note any and all error messages Be specific about the problem s B 5 Returning Procedures To return a unit to Digi 1 Call technical support at 408 744 2751 2 Technical support engineers will work with users to find the problem If technical support determines that the unit is defective a return ma...

Page 27: ...4 Digi MiLAN Logo 3 6 Message 3 6 Discovery application 3 1 DTE device 2 3 E Environmental Operating Conditions A 4 Ethernet 2 2 A 1 EtherTalk 1 2 F FastManage 3 1 Overview 3 1 Parallel Port 3 6 Reset 3 5 Serial Port 3 6 Traps 3 5 Uptime 3 5 FastManage User s Guide P 2 1 3 3 1 FastPort installation 2 1 FastPort User s Guide P 1 1 3 2 4 Flash bank 2 3 Flash device A 2 Flash EPROMs 1 3 ftp milan com...

Page 28: ...allel printer 2 3 POST 2 4 Power supply 2 1 R RARP 2 4 Return Materials Authorization RMA B 2 RJ 45 1 2 A 3 RS 232 serial port 1 2 S Serial diagnostic monitor 2 2 Serial port pinouts A 4 Serial printer 2 3 Serial printer and terminal cable A 2 SMB 3 3 SNMP 1 2 1 3 3 1 Specifications Hardware features A 1 sun tech dgii com B 2 T TCP IP 1 3 3 3 TCP IP Config Auxiliary ports 3 4 fpfilter configuratio...

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Page 30: ...1299 Orleans Drive Sunnyvale CA 94089 Part Number 90000070 Rev C Printed in the USA ...

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