Product Support Information
Please have the following information available when you contact us for
technical support.
1.
Product Model # (found on the front cover of this manual)
2.
Your Computer System Information CPU Type and speed
(example: Pentium3 800mhz) and
3.
Operating system version (example: Windows XP).
4. Problem
Description.
Please provide us with an exact description of the problem including
any error messages that occur. Please let us know what steps you
have already taken to troubleshoot the problem.
Diamond Technical Support Options
Diamond Free Support
Hours: Mon – Fri, 8am – 4:30pm Pacific Time
Phone: 1-818-534-1414
(Long distance charges may apply)
Email: http://www.diamondmm.com
Click the links for support and fill out the online form.
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Summary of Contents for XtremeTV PVR 550
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