Dialog Fixed Broadband, User Manual

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Fixed Broadband
S M A R T H O M E & S M A R T O F F I C E
Using Feature Access Codes (FAC)
Simply lift the handset of your phone unit and dial the FAC. Hang up after you hear the
confirmation or proceed with your call.
The Feature Access Code
FAC Description
1 *72 Call forwarding Always Activation
2 *73 Call forwarding Always Deactivation
3 *89 Call forwarding Busy Activation
4 *91 Call forwarding Busy Deactivation
5 *92 Call forwarding No Answer Activtion
6 *93 Call forwarding No Answer Deactivtion
7 *69 Call Return
8 *43 Call Waiting Persistent Activation
9 *44 Call Waiting Persistent Deactivation
10 *70 Cancel Call Waiting
11 *61 No Answer Timer
12 *74 Speed Dial 8
Note : Features 7 and 10 cannot be activated or deactivated throug the web portal.
Hunting Facility (Series Completion)
The is a standard feature which will mitigate the calling party hearing a busy signal, since
the phone hunts for the next available phone in the loop until it reaches an available unit
( phone) to connect an incoming call. It is advised that this feature remains active, to
ensure that you do not miss any incoming calls.
If you wish to disable this standard feature, you will need to request for same through
Customer Service.
Dialing Numbers
Dialing Extensions – Dial your two digit extension. Press the # sign to dial your
number faster.
(Example: if you want to dial extension number 12, dial 12 followed by a # sign to call the
extension immediately. There will be a delay in the system in dialing your number if you do
not press the # sign)
To dial other Local Numbers – dial your seven digits
E.g. 7110110, 2314596