Dialog Fixed Broadband User Manual Download Page 29

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Fixed Broadband

S M A R T H O M E & S M A R T O F F I C E

CONTACT US

Customer Service

Hotline

: 011 7 100 100

[email protected] [email protected] [email protected]

Billing

Hotline

: + 94 11 7 100 100

Billing Fax : + 94 11 2678697
Billing email :

[email protected]

General Oﬀice

Dialog Broadband Networks (Pvt) Ltd (PV 261)
No. 475, Union Place, Colombo 02,
Sri Lanka

Tel

: +94 11 7 100 700

Fax

: + 94 11 7 100 701

www.dialog.lk

Summary of Contents for Fixed Broadband

Page 1: ...Fixed Broadband SMART HOME SMART OFFICE User Manual Powered by WiMAX Technology 2012 Revised Edition...

Page 2: ...h a WAN Ethernet port helps con nect among more than one computer A copper wire telephone line is not required as this product is delivered through wireless technology O ers E mail Boxes and Web Space...

Page 3: ...e Solutions Monthly Rental Speeds up to Fixed Line Broadband Features Features Rs 2 500 Downlink 1024 kbps 1 Fixed Line 4 Email boxes Uplink 256 kbps 25 MB Web Space FUP 15 GB Dynamic IP Rs 3 000 Down...

Page 4: ...Line Solutions Package Details Smart O ice Broadband Solutions Monthly Rental Speeds up to Features Rs 4 500 Downlink 2048Mbps 5 Email boxes Uplink 512kbps 25 MB Web Space FUP 50 GB Dynamic IP Rs 8 50...

Page 5: ...25 MB Web Space Rs 8 500 8 Fixed Lines FUP 50 GB Dynamic IP Rs 10 500 Downlink 4096Kbps 4 Fixed Lines 10 Email boxes Rs 11 500 Uplink 1024 kbps 6 Fixed Lines 25 MB Web Space Rs 12 500 8 Fixed Lines FU...

Page 6: ...phone unit by using the relevant FAC Note The features need to be activated individually on all lines Using the Web Portal Facility Log in to the web portal using the credentials given to you at the t...

Page 7: ...nnot be activated or deactivated throug the web portal Hunting Facility Series Completion The is a standard feature which will mitigate the calling party hearing a busy signal since the phone hunts fo...

Page 8: ...call with two parties by which all par ties can communicate with each other To activate a three way call while engaged in a regular two party call Press the ash hook ash key and dial the third party...

Page 9: ...k and dial the add on party The user can consult with the add on party when the call is answered Hang up to transfer The caller is now connected to the add on party Call Forwarding Call Forwarding Alw...

Page 10: ...ond line is connected and so on Therefore Call Forwarding Busy will work only when the last number in the series also encounters a busy condition Call Forwarding No Answer This feature enables a user...

Page 11: ...if you have already activated call waiting Every time you want to dial an important call activate this feature To activate this feature before you make a call 0 Press 70 0 Listen to a string of quick...

Page 12: ...l Click options Outgoing calls Basic Speed Dial Enter the phone numbers and names corresponding to the speed codes and click Apply or OK The gure 9 and 10 show how to con gure the speed dial numbers N...

Page 13: ...log lk End users can access their Email boxes using web mail and any Email client that supports POP3 and SMTP Web Space A web space of 10 MB is provided based on a sub domain of dialognet lk and the c...

Page 14: ...to the WIMAX CPE RJ45 using a patch cord Once this is done the LEDs known as the Link Integrity LEDs on your LAN Ethernet interface normally at the back of your PC Router would start to glow indicatin...

Page 15: ...ext select Connect to the internet and click Next Select Set up my connection manually and click Next Select Connect using a Broadband connection that requires a user name and password and click Next...

Page 16: ...lick on the created Dialog Broadband Icon and then click Properties To get connected to the internet double click the created icon on the desktop and click Connect To check the assigned IP address dou...

Page 17: ...tructions for router con guration Routing Type PPPoE Given user Name user_name dialognet lk and password Enable NAT Network Address Translation on the router Enable or disable DHCP as you required Not...

Page 18: ...ck on Network Connections Right click on the Local Area Connection Icon and then click Properties In the General tab select Internet Protocol TCP IP and then click Properties If you are running DHCP o...

Page 19: ...e Start menu select Control Panel Double Click on Network Connections Right click on the Local Area Connection Icon and then click Properties In the General tab select Internet Protocol TCP IP and the...

Page 20: ...ing DHCP on the router Under General tab select the Use the following IP address and specify the IP address Subnet mask and the Default gateway which you are given Note Assign the router s LAN Etherne...

Page 21: ...click on Accounts this will open the Internet Accounts window In the Internet Accounts window click on the Mail tab and then click on Add button and click on Mail option The Internet Connection Wizar...

Page 22: ...Fixed Broadband S M A R T H O M E S M A R T O F F I C E Click Next and specify your E mail user name and password Click Next and Finish then pop3 dialognet lk will be displayed on Mail tab...

Page 23: ...he following format www name dialognet lk Example www damian dialognet lk Uploading your website You can upload your website to your web partition created on the server using a FTP client such as WS F...

Page 24: ...g speed is slow If you feel that the speed you are experiencing is lower than what you have selected check the following Is your PC meeting the recommended requirements Is your PC performing some heav...

Page 25: ...p3 service is up type telnet pop3 dialognet lk 110 and press enter If the pop3 service is up you ll get the following screen To check whether the SMTP service is up type telnet smtp dialognet lk 25 an...

Page 26: ...eset your password 7 Can I use my own phone units A Yes you can However these units will not be serviced or maintained by Dialog Broadband 8 Can I use a PABX by connecting to the IAD A Yes you can How...

Page 27: ...two separate identi cation numbers Direct incoming num bers to each line 18 Will there be separate bills for Broadband and Fixed Line A No There would be a single bill for both services SMART OFFICE...

Page 28: ...prem ises Feature Related 1 How do I know whether features are activated or not A You will receive a recorded voice message con rmation when a feature is acti vated or deactivated You can also check...

Page 29: ...0 100 Email service dialog lk cs_cmu dialog lk dialog dialog lk Billing Hotline 94 11 7 100 100 Billing Fax 94 11 2678697 Billing email bill dialog lk General O ice Dialog Broadband Networks Pvt Ltd P...

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