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C

Troubleshooting

87

Hard Drive

Hard disk failure.

1. Make sure the correct drive type for the hard disk drive has

been entered in the BIOS.

2. If the system is configured with two hard drives, make sure the

bootable (first) hard drive is configured as Master and the

second hard drive is configured as Slave. The master hard drive

must have an active/bootable partition.

Excessively long formatting period.

1. If your hard drive takes an excessively long period of time to

format, it is likely a cable connection problem. However, if your

hard drive has a large capacity, it will take a longer time to

format.

Parallel Port

The parallel printer doesn’t respond when you try to print.

1. Make sure that your printer is turned on and that the printer is

on-line.

2. Make sure your software is configured for the right type of

printer attached.

3. Verify that the onboard LPT port’s I/O address and IRQ settings

are configured correctly.

4. Verify that the attached device works by attaching it to a parallel

port that is working and configured correctly. If it works, the

printer can be assumed to be in good condition. If the printer

remains inoperative, replace the printer cable and try again.

This Manual: http://www.manuallib.com/file/2504586

Summary of Contents for CM33-EC

Page 1: ...anualLib com ManualLib com collects and classifies the global product instrunction manuals to help users access anytime and anywhere helping users make better use of products Home http www manuallib c...

Page 2: ...CM33 EC CM33 SC Rev A System Board User s Manual 46900051 This Manual http www manuallib com file 2504586...

Page 3: ...e without obligation to notify any person or entity of such revisions or changes 2000 All Rights Reserved Trademarks Microsoft MS DOS WindowsTM Windows 95 Windows 98 Windows 98 SE Windows ME Windows 2...

Page 4: ...accordance with the instruction manual may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equip...

Page 5: ...Setup Utility 3 1 The Basic Input Output System 3 1 1 Standard CMOS Features 3 1 2 Advanced BIOS Features 3 1 3 Advanced Chipset Features 3 1 4 Integrated Peripherals 3 1 5 Power Management Setup 3 1...

Page 6: ...ers 4 6 Microsoft DirectX 7 0 Driver 4 5 Drivers and Utilities Installation Notes Appendix A Using the Suspend to RAM Function A 1 Using the Suspend to RAM Function Appendix B System Error Messages B...

Page 7: ...33EB 1GHz or 100MHz FSB 500E 850E processor CeleronTM 66MHz FSB FCPGA 566MHz 766MHz or PPGA 300A 533MHz processor VIA CyrixIII processor System Memory Up to 1GB using unbuffered PC SDRAM DIMM Two 168...

Page 8: ...s 32 bit true color rendering MPEG 2 video textures 2D hardware acceleration features Motion video architecture Software drivers Windows 98 98SE ME 2000 Windows NT 4 0 Onboard Audio Features Supports...

Page 9: ...transfer rate up to 16 6MB sec Bus mastering reduces CPU utilization during disk transfer Supports ATAPI CD ROM LS 120 and ZIP IrDA Interface The system board is equipped with an IrDA connector for wi...

Page 10: ...computer systems easier Refer to chapter 4 for instructions on using the DMI utility 1 1 2 System Health Monitor Functions The system board is capable of monitoring the following system health conditi...

Page 11: ...imer to Power on the System The RTC installed on the system board allows your system to automatically power on on the set date and time Refer to Resume On Alarm in the Power Management Setup section i...

Page 12: ...ws 98 2000 ME without having to go through the sometimes tiresome process of closing files applications and operating system This is because the system is capable of storing all programs and data file...

Page 13: ...anual One card edge bracket with a serial port One IDE cable for ATA 33 ATA 66 or ATA 100 IDE drives One 34 pin floppy disk drive cable One Main Board Utility CD If any of these items are missing or d...

Page 14: ...2 Hardware Installation 13 2 1 System Board Layout Chapter 2 Hardware Installation CM33 EC VT8601 and VT82C686B This Manual http www manuallib com file 2504586...

Page 15: ...2 14 Hardware Installation CM33 SC VT8601 and VT82C686A This Manual http www manuallib com file 2504586...

Page 16: ...the system chassis throughout any procedures requiring ESD protection The system board is equipped with two 168 pin DIMM Dual In line Memory Module sockets that support PC SDRAM DIMM PC SDRAM Synchron...

Page 17: ...the keys on the socket 3 Seat the module vertically into the socket Make sure it is completely seated The tabs will hold the DIMM in place Pin 1 Notch Key Tab Tab 2 2 1 Installing the DIM Module A DIM...

Page 18: ...Settings for Selecting the CPU s Front Side Bus Auto 66MHz 100MHz 133MHz JP2 1 2 On 2 3 On All Off All Off JP3 1 2 On 2 3 On 2 3 On All Off denotes default setting 1 2 On 2 3 On 1 2 3 1 2 3 This Manua...

Page 19: ...ccording to the FSB of the processor Warning Some processors when overclocked may result to the processor s or system s instability and are not guaranteed to provide better system performance If you a...

Page 20: ...o boot up the computer system because the processor s clock was incorrectly set in the BIOS you can reconfigure the system with the default values stored in the ROM BIOS To load the default values sto...

Page 21: ...main menu of the BIOS 5 Select the Frequency Voltage Control submenu and press Enter 6 Set the CPU Host Clock CPU PCI field to its default setting or an appropriate bus clock Refer to CPU Host Clock C...

Page 22: ...Audio Codec default 2 3 On Disable the Onboard Audio Codec Onboard Audio Codec Settings Jumper JP5 The default setting is 1 2 On the onboard audio codec enabled If you are not using the onboard audio...

Page 23: ...2 22 Hardware Installation 2 6 Ports and Connectors 2 6 1 Serial Ports COM 2 J7 COM 1 Serial Port This Manual http www manuallib com file 2504586...

Page 24: ...an onboard serial port CN3 Teal Turquoise for COM 1 primary serial port located at the ATX double deck ports of the board It is also equipped with a 9 pin connector at location J7 for COM 2 secondary...

Page 25: ...at the ATX double deck ports The PS 2 mouse port uses IRQ12 If a mouse is not connected to this port the system will reserve IRQ12 for other expansion cards Warning Make sure to turn off your compute...

Page 26: ...t a speed faster than the SPP s data transfer rate Allows bidirectional parallel port operation at maximum speed The system board has a standard parallel port CN2 Burgundy located at the ATX double de...

Page 27: ...may enable or disable this function in the Integrated Peripherals submenu of the BIOS Connecting the Floppy Disk Drive Cable 1 Install the 34 pin header connector of the floppy disk drive cable into t...

Page 28: ...ndary IDE controller in the Integrated Peripherals submenu of the BIOS Connecting the IDE Disk Drive Cable 1 If you are connecting two IDE disk drives install the 40 pin connector of the IDE cable int...

Page 29: ...pports Enhanced IDE or ATA 2 ATA 33 and ATA 66 hard drives We recommend that you use hard drives from the same manufacturer In a few cases drives from two different manufacturers will not function pro...

Page 30: ...stallation 29 2 6 6 Universal Serial Bus Ports USB 4 USB 3 Pin 1 3 5 7 9 USB 3 VCC Data Data Ground Key USB 4 VCC Data Data Ground Ground Pin 2 4 6 8 10 USB 1 USB 2 This Manual http www manuallib com...

Page 31: ...are located at the ATX double deck ports of the board The J2 connector on the system board allows you to connect the optional 3rd and 4th USB ports These optional USB ports which are mounted on a card...

Page 32: ...monitor supports analog video but does not have a 15 pin D shell connector see your monitor dealer for the adapter or optional cable After you plug the monitor cable into the VGA port gently tighten t...

Page 33: ...connector J1 on the system board Set UART 2 Mode in the Integrated Peripherals submenu of the BIOS to the type of IrDA standard supported by your device You must have the proper drivers installed in...

Page 34: ...n with heatsink Connect the CPU fan to the 3 pin fan connector at location J9 on the system board The system is capable of monitoring the speed of the CPU fan 2 6 9 CPU Fan Connector Pin 1 2 3 Functio...

Page 35: ...ng a chassis fan in the system unit connect the fan s connector to location J10 on the system board The fan will provide adequate airflow throughout the chassis to prevent overheating the processor Th...

Page 36: ...ame adapter or game I O port Connect an analog joystick to the 15 pin D sub connector CN10 Gold located at the ATX double deck ports of the system board This port works well with any application that...

Page 37: ...lifier speakers Line in Jack Light Blue This jack can be connected to any external audio devices such as Hi fi set CD player AM FM radio tuner synthesizer etc Connect a stereo cable from the line out...

Page 38: ...in Internal Audio Connector Pin 1 2 3 4 Function Left audio channel Ground Ground Right audio channel The CD in connector is used to receive audio from a CD ROM drive TV tuner or MPEG card This Manual...

Page 39: ...Power Management Setup of the BIOS Your LAN card package should include a cable Connect one end of the cable to the wakeup header on the card and the other end to location J4 on the system board The...

Page 40: ...use this function connect one end of the cable that came with the card to the card s wake on ring connector and the other end to location J3 on the system board You must also enable Resume on LAN Rin...

Page 41: ...in the Suspend state Power On Suspend or Suspend to RAM It will not light when the system is in the Soft Off state Important Lighted LED serves as a reminder that you must power off the system then t...

Page 42: ...low Pin 1 2 3 4 5 6 7 8 9 10 Function 3 3V 3 3V Ground 5V Ground 5V Ground PW OK 5VSB 12V Pin 11 12 13 14 15 16 17 18 19 20 Function 3 3V 12V Ground PS ON Ground Ground Ground 5V 5V 5V Important The s...

Page 43: ...X Power Switch Depending on the setting in the BIOS setup this switch is a dual function power button that will allow your system to enter the Soft Off or Suspend mode Refer to Soft Off By PWRBTN in t...

Page 44: ...U or memory module was not installed properly Please make sure they are properly inserted into their corresponding socket Pin 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 HD LED Prim...

Page 45: ...he Reset button You may also restart the system by pressing the Ctrl Alt and Del keys simultaneously When you press Del the main menu screen will appear 3 1 1 Standard CMOS Features Use the arrow keys...

Page 46: ...en press Enter IDE HDD Auto Detection Detects the parameters of the drive The parameters will automatically be shown on the screen The settings on the screen are for reference only Your version may no...

Page 47: ...or Help desk on which one to select Drive A and Drive B These fields identify the types of floppy disk drives installed None No floppy drive is installed 360K 5 25 in 5 1 4 in standard drive 360KB cap...

Page 48: ...will stop for all other errors All But Disk Key The system boot will not stop for a disk or keyboard error it will stop for all other errors Base Memory Displays the amount of base or conventional mem...

Page 49: ...sector table will cause the warning message to appear If you are running such a program we recommend that you first disable this field CMOS Setup Utility Copyright C 1984 2000 Award Software Advanced...

Page 50: ...r you power on the system When Enabled the BIOS will shorten or skip some check items during POST First Boot Device Second Boot Device Third Boot Device and Boot Other Device Select the drive to boot...

Page 51: ...ck on wherein the function of the numeric keypad is the number keys When set to Off the function of the numeric keypad is the arrow keys Security Option This field determines when the system will prom...

Page 52: ...SDRAM 8 10ns Normal Me dium Fast and Turbo Selecting Turbo will reduce the CAS access time by one clock tick SDRAM Cycle Length This field is used to set the clock cycle for the CAS latency CMOS Setup...

Page 53: ...our graphics card does not support this function leave this field in its default setting Disabled Frame Buffer Size The frame buffer size is 8M bytes AGP Aperture Size This field is relevant to the me...

Page 54: ...on when using a primary or secondary modem riser card or audio modem riser card Disabled Select this option when using a PCI modem card PCI Delay Transaction When enabled this function frees up the PC...

Page 55: ...e ECP Mode Use DMA Parallel Port EPP Type Game Port 200 207H Enabled Enabled Auto Auto Auto Auto Auto Auto Auto Auto PCI Slot Enabled Enabled Auto Auto Standard Half No Yes 378 IRQ7 ECP EPP 3 EPP1 7 E...

Page 56: ...first initialize PCI IDE HDD Block Mode Enabled The IDE HDD uses the block mode The system BIOS will check the hard disk drive for the maximum block size the system can transfer The block size will d...

Page 57: ...DA peripheral device must be within a 30o angle and within a distance of 1 meter 3 Set the IR Function Duplex and TX RX Inverting Enable fields appropriately IR Function Duplex Half Data is completely...

Page 58: ...normal mode s data transfer rate EPP Enhanced Parallel Port Allows bidirectional parallel port operation at maximum speed ECP Mode Use DMA This is used to select a DMA channel for the parallel port T...

Page 59: ...ion in appendix A for more information The settings on the screen are for reference only Your version may not be identical to this one CMOS Setup Utility Copyright C 1984 2000 Award Software Power Man...

Page 60: ...ve Doze Mode This is selectable only when the Power Management field is set to User Define When the system enters the Doze mode according to the power saving time selected the CPU clock will run at a...

Page 61: ...power button is pushed and released in less than 4 sec the system enters the Suspend mode The purpose of this function is to prevent the system from powering off in case you accidentally hit or pushe...

Page 62: ...led the LAN card in the system will allow the network to power on a Soft Power Down Soft Off PC However if your system is in the Suspend mode you can wake up the system only through an IRQ or DMA inte...

Page 63: ...ryday as set in the Date of Month field the time set in this field must be later than the time of the RTC set in the Standard CMOS Features submenu IRQs Activity Monitoring Move the cursor to this fie...

Page 64: ...may not be identical to this one X X CMOS Setup Utility Copyright C 1984 2000 Award Software PnP PCI Configurations Reset Configuration Data Resources Controlled By IRQ Resources DMA Resources PCI VGA...

Page 65: ...SA PnP For devices compliant with the PCI bus architecture Legacy ISA For devices compliant with the original PC AT bus specification DMA Resources Move the cursor to this field and press Enter The DM...

Page 66: ...sly occupied by the VGA card will be available for your new device Note When Disabled a Yellow mark will appear in Windows 95 s Device Manager Assign IRQ for USB When Enabled the system automatically...

Page 67: ...ou must install the VIA Hardware Monitor utility This utility is included in the CD that came with the system board Refer to the VIA Hardware Monitor section in chapter 4 of this manual for more infor...

Page 68: ...gineer or technician CPU Host Clock CPU PCI This field provides several options for selecting the external system bus clock of the processor When selecting the external bus clock the PCI clock will at...

Page 69: ...ss the Insert key and power button simulta neously then release the power button first Keep on pressing the Insert key until the power on screen ap pears This will allow the system to boot according t...

Page 70: ...u and press Enter The message below will appear Load Fail Safe Defaults Y N N If you want to proceed type Y and press Enter The default settings will be loaded 3 1 10 Load Optimized Defaults The Load...

Page 71: ...word If you type in a wrong password you will be prompted to enter the correct password again To delete or disable the password function highlight Set Supervisor Password and press Enter instead of ty...

Page 72: ...u wish to make additional changes to the setup press Ctrl Alt Esc simultaneously or Del after memory testing is done 3 1 14 Exit Without Saving When you do not want to save the changes you have made h...

Page 73: ...lled etc are automatically detected and stored in the DMI pool which is a part of the system board s Plug and Play BIOS Additional information such as ISA based peripherals which may not be automatica...

Page 74: ...ss Enter 3 The cursor will move to the screen you select allowing you to edit information The screen will also display the auto detected information 4 Press F10 to update the edited information into t...

Page 75: ...the Load DMI File menu 2 The following message will appear Press Enter to select DMI file for load Press Enter 3 The DMI files will appear on the screen Select the file you would like to load and pre...

Page 76: ...e utility insert the CD into a CD ROM drive The autorun screen Main Board Utility CD will appear Click the VIA Hardware Monitor button to install the utility Refer to its readme file for instructions...

Page 77: ...n Board Utility CD will appear 2 Click VIA Service Pack 3 The Welcome screen will appear Click Next Please read the VIA Service Pack readme carefully before proceeding to step 4 4 Follow the prompts o...

Page 78: ...2 Click VIA VGA Driver 3 Follow the prompts on the screen to complete installation 4 Restart the system 4 6 Microsoft DirectX 7 0 Driver 1 Insert the CD that came with the system board package into a...

Page 79: ...D screen did not appear please go directly to the root directory of the CD and double click Autorun 2 Please go to DFI s web site at http www dfi com support download1 asp for the latest version of th...

Page 80: ...ormation The settings on the screen are for reference only Your version may not be identical to this one CMOS Setup Utility Copyright C 1984 2000 Award Software Power Management Setup ACPI Function AC...

Page 81: ...then click Control Panel To check whether ACPI was properly installed double click the System icon In the System Properties dialog box click the Device Manager tab In View devices by type click System...

Page 82: ...Power Management icon 11 Click the Advanced tab In the When I press the power button on my computer field select Standby 9 Click File System In the Typical role of this computer field select Mobile or...

Page 83: ...essing the power button or selecting Standby when you shut down Windows 98 2000 ME To power on the computer just press the power button The operating session where you left off when you power off the...

Page 84: ...ng beep B 2 Error Messages One or more of the following messages may be displayed if the BIOS detects an error during the POST This list indicates the error messages for all Awards BIOSes CMOS BATTERY...

Page 85: ...fail 08 Sector Verify failed Keyboard is locked out Unlock the key The BIOS detects that the keyboard is locked Keyboard controller is pulled low Keyboard error or no keyboard present Cannot initializ...

Page 86: ...g in a lamp or other electrical device 4 The monitor is turned on 5 The display s brightness and contrast controls are adjusted properly 6 All add in boards in the expansion slots are seated securely...

Page 87: ...one end of the AC power cord is plugged into a live outlet and the other end properly plugged into the back of the system 2 Make sure that the voltage selection switch on the back panel is set for th...

Page 88: ...em However if your hard drive has a large capacity it will take a longer time to format Parallel Port The parallel printer doesn t respond when you try to print 1 Make sure that your printer is turned...

Page 89: ...ard Nothing happens when a key on the keyboard was pressed 1 Make sure the keyboard is properly connected 2 Make sure there are no objects resting on the keyboard and that no keys are pressed during t...

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