56
u
Symptom
Action
Page
Power turns automatically off.
This is normal and due to the Auto Power Off function. If necessary, set the parameter of the Auto
Power Off function.
If you don’t need the power to turn off automatically, turn the “AUTO OFF” setting “Disable".
The instrument does not turn on.
Is the AC adaptor/power cord correctly connected to an AC outlet and to the VIVO H1?
NOTE
Do not use any AC adaptor or power cord other than the ones included. Doing so will cause
malfunctions.
Could you have turned the power on again immediately after turning the power off?
Allow an interval of at least five seconds before turning the power on again.
-
No sound from the VIVO H1.
Did you switch the VIVO H1 on?
Could the [VOLUME] knob be turned down? Select a higher setting.
-
Could the part volume settings have been minimized?
Check the “LEVEL” setting of each part.
The volume level of the instrument is too low when
it is connected to an amplifier.
Could you be using a connection cable that contains a resistor?
Use a connection cable that doesn’t contain a resistor.
-
Insufficient volume from a device connected to the
VIVO H1’s INPUT jack.
Could you be using a connection cable that contains a built-in resistor? Use a connection cable that
does not contain a resistor.
-
Could the AUDIO IN Level be down? Select a higher setting.
The keyboard volume is lower than the Song
playback volume.
The volume level for the keyboard performance is set too low. Adjust the volume balance to increase
the keyboard volume via the Song Control Menu.
The pitch of the instrument is incorrect.
Is the “Tuning” or "Temperament" setting appropriate? Check the parameters.
Did you transpose the instrument?
A “buzz” is heard from the external amplifier.
Is the external amplifier or other device used with the VIVO H1 connected to a different AC power
outlet?
Connect the amplifier or other device to the same AC outlet as the VIVO H1.
-
The noise may be due to interference caused by the use of a mobile phone in close proximity to the
instrument.
Turn off the mobile phone, or use it further away from the instrument.
-
After connecting theVIVO H1’s USB COMPUTER port
to your computer, the VIVO H1 doesn’t receive MIDI
messages.
The VIVO H1 may be receiving on a MIDI channel on which the MIDI controller doesn’t transmit.
Correct the MIDI controller’s transmit channel.
Unable to read from/write to USB Memory.
Check the format of your USB Memory. The VIVO H1 can use USB Memory that has been formatted as
FAT. If your USB Memory was formatted using any other method, please re-format it as MS-DOS FAT.
-
Can’t save to USB Memory.
Could the USB Memory be write protected?
-
Is there sufficient free space on the USB Memory?
-
Audio recording won’t start or stops unexpectedly.
Is there sufficient free space on the USB Memory?
-
The songs won’t play.
The file type of the song is not one of the file types that the VIVO H1 can play.
It may be that the song data is damaged.
-
Troubleshooting
20
