DS-CAM 600
TECHNICAL REFERENCE MANUAL
GigEVision client does not start, error message when starting
You can get it working by doing the following: Check if the operating system of your computer is 32bit
or 64bit.
Copy the 64-bit dlls (otherwise take the ones from the 32bit directories) from
C:\Program Files\Smartek\GigEVisionSDK\bin\Win64 and
C:\Program Files\Smartek\GigEVisionSDK\GenICam\bin\Win64_x64 to
\Windows\system32 (respectively \Windows\SysWOW64)
Then start the GigEVisionClient from C:\Program Files\Smartek\GigEVisionSDK\bin\Win64
Cameras not working in DEWESoft
If you followed the step-by-step installation procedure, but still the camera is not working in DEWESoft,
you can try to copy the used dlls manually:
Copy the 32-bit dlls from
C:\Program Files\Smartek\GigEVisionSDK\bin\Win32
and
C:\Program Files\Smartek\GigEVisionSDK\GenICam\bin\Win32_i86
to
DEWESoft’s Addons folder.
Then restart DEWESoft.
Performance improvements (e.g. in case of frames lost or buffer overrun)
A loss of a few frames during a measurement is normal, due to collisions on the Ethernet network.
Here are some useful hints to improve the performance:
●
Do not operate the camera in a fully loaded network (e.g. office computers). Just use direct
connection or one switch (with no additional participants).
●
Disable all anti-virus, firewall, indexing and synchronization programs running in background.
●
Also check if you really have a Gigabit-Ethernet network card, not only 100Mbit/s.
●
Check if the LAN cable is at least of CAT5 quality, if you have longer cable lengths it should be
even better.
●
For this camera, the main improvement can be done by using a powerful CPU.
●
Try to decrease the JPEG compression (e.g. from 80 down to 50%)
●
Use the Windows resource monitor (can be found in Task manager) to check for bottlenecks.
●
For optimal performance we recommend enabling “Jumbo” frames on your PC network card.
“Jumbo” frames are Ethernet packets larger than 1500 bytes. This way less CPU time is spent for
data reception therefore increasing performance and minimizing data loss. (Control panel ->
network and internet -> view network status and tasks (network and sharing center) -> change
DS-CAM 600 V20-1
20/27
