SIRIUSi-XHS®
TECHNICAL REFERENCE MANUAL
6. Troubleshooting
6.1. Device not recognized when connected over USB
When the device is connected over the USB an additional Ethernet network card is created. If the USB
device is not seen in Dewesoft the user needs to disable the Opto Stream drivers in the Ethernet
network card.
Opto Stream drivers disabled
6.2. Clear static configuration
In any case that the device got stuck in channel setup and the user can not proceed to measure mode ,
you can clear all the configuration from the device with the “clear static configuration” button that can
be found in Device settings.
Clear static configuration button
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