SERIES 40 ENGINE OPERATOR'S GUIDE
Step Three
If you are still not satis
fi
ed, present the
entire matter in writing or by phone to:
Vice President, Customer Assurance
Detroit Diesel Corporation
13400 Outer Drive, West
Detroit, MI 48239–4001
Phone: 313–592–7357
FAX: 313–592–7888
When contacting the Detroit Diesel
regional of
fi
ces or the DDC/MTU
Off-Highway Customer Assurance
Center, please keep in mind that
ultimately your problem will likely
be resolved at the distributorship or
dealership, utilizing their facilities,
equipment, and personnel. Therefore,
it is suggested that you follow
the above steps in sequence when
experiencing a problem.
See Figure 31 for the Detroit Diesel
NAFTA On-Highway Regions.
See Figure 32 for the Detroit
Diesel-MTU Off-Highway Sales and
Customer Assurance Center.
The addresses and phone/fax numbers
for the on-highway regional of
fi
ces
are listed in Table 36. The addresses
and phone/fax numbers for the Detroit
Diesel-MTU Off-Highway Sales and
Customer Assurance Center of
fi
ces
are listed in Table 37. The addresses
and phone/fax numbers for Detroit
Diesel international regional of
fi
ces
are listed in Table 38.
Figure 31 Detroit Diesel NAFTA On-Highway Regions
All information subject to change without notice.
(Rev. May 2004)
125
DDC-SVC-MAN-0057 0305
Copyright © 2003 DETROIT DIESEL CORPORATION
