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OpenPhone 21
in the OpenCom 100
Communications System

General  . . . . . . . . . . . . . . . . . . . . . . . .3
Glossary  . . . . . . . . . . . . . . . . . . . . . . .3

The Features of Your Telephone

Using Your Telephone  . . . . . . . . . . .5
Safety Precautions  . . . . . . . . . . . . . .5
Power Supply . . . . . . . . . . . . . . . . . . .5
Usage  . . . . . . . . . . . . . . . . . . . . . . . . .5
General  . . . . . . . . . . . . . . . . . . . . . . . .5
DECT and GAP  . . . . . . . . . . . . . . . . . .6

Installation  . . . . . . . . . . . . . . . . . . . .7

Installation Location . . . . . . . . . . . . .7
Inserting/Removing the Battery
Pack  . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Connecting the Charger . . . . . . . . . .8

Important Information about the
Battery  . . . . . . . . . . . . . . . . . . . . . . . .8

Charging and Discharging . . . . . . . .9

Charging the Battery  . . . . . . . . . . . .9

Commissioning  . . . . . . . . . . . . . . . . .9
Charging and Operating Times  . . .9
Charge Display  . . . . . . . . . . . . . . . .10
Charge Warning  . . . . . . . . . . . . . . .10

Commissioning  . . . . . . . . . . . . . . . .10

Enrolling the Handset  . . . . . . . . . .10

Display and Keys . . . . . . . . . . . . . . .11

Display Arrangement  . . . . . . . . . . .12
Symbol Line  . . . . . . . . . . . . . . . . . . .12
Text Lines  . . . . . . . . . . . . . . . . . . . . .12
Softkey Line  . . . . . . . . . . . . . . . . . . .12
Illumination  . . . . . . . . . . . . . . . . . . .13

1

Contents

Softkeys and Keys . . . . . . . . . . . . . .13

Softkey: Arrow Keys  . . . . . . . . . . . .13
Softkey: OK . . . . . . . . . . . . . . . . . . . .14
Softkey: Esc  . . . . . . . . . . . . . . . . . . .14
Cancel Key  . . . . . . . . . . . . . . . . . . . .14
R-Key . . . . . . . . . . . . . . . . . . . . . . . . .14
Text Input . . . . . . . . . . . . . . . . . . . . .15
Quick Switch  . . . . . . . . . . . . . . . . . .16
Automatic Hide  . . . . . . . . . . . . . . . .16

Telephoning
General . . . . . . . . . . . . . . . . . . . . . . .17

Display of Operation  . . . . . . . . . . .17
Switching the Handset On/Off  . . .17
Keypad Lock On/Off  . . . . . . . . . . . .17
Adjusting the Loudspeaker 
Volume  . . . . . . . . . . . . . . . . . . . . . . .17
Muting  . . . . . . . . . . . . . . . . . . . . . . .17
Optical Call Indicator  . . . . . . . . . . .17
Internal and External Telephone
Numbers . . . . . . . . . . . . . . . . . . . . . .18
Multiple Connections . . . . . . . . . . .18
VF Postdialling . . . . . . . . . . . . . . . . .18
Display of Call Charges and Call
Duration  . . . . . . . . . . . . . . . . . . . . . .18
Making a Call from the Redial 
Stack  . . . . . . . . . . . . . . . . . . . . . . . . .18
Black- and Whitelists  . . . . . . . . . . .19
Keypad Dialling  . . . . . . . . . . . . . . . .19
Least Cost Routing (LCR)  . . . . . . . .19
Transmission of Your Telephone
Number  . . . . . . . . . . . . . . . . . . . . . .19
CLIP  . . . . . . . . . . . . . . . . . . . . . . . . . .19
CLIR  . . . . . . . . . . . . . . . . . . . . . . . . . .20
Menu Before and During a Call  . .20
“Selection” Menu in the Idle State20

External/Internal Calls  . . . . . . . . . .23

Making a Call  . . . . . . . . . . . . . . . . . .23

Summary of Contents for OpenPhone 21

Page 1: ...OpenPhone 21 User Guide ...

Page 2: ...have Should you require further assis tance or information please contact the person responsible for your sys tem or your dealer In addition an expert adviser can be contacted on our service number 49 18 05 33 83 93 24 hours a day seven days a week You can also contact us as follows fax 49 18 05 33 83 94 e mail openphone21 detewe de Internet www detewe de We hope you enjoy using your OpenPhone 21 ...

Page 3: ...xt Lines 12 Softkey Line 12 Illumination 13 1 Contents Softkeys and Keys 13 Softkey Arrow Keys 13 Softkey OK 14 Softkey Esc 14 Cancel Key 14 R Key 14 Text Input 15 Quick Switch 16 Automatic Hide 16 Telephoning General 17 Display of Operation 17 Switching the Handset On Off 17 Keypad Lock On Off 17 Adjusting the Loudspeaker Volume 17 Muting 17 Optical Call Indicator 17 Internal and External Telepho...

Page 4: ...ll Door Opener 31 Announcement 32 Answering Callbacks 32 Making a Call from the Telephone Book 32 The Telephone Book in Your Communications System 32 2 Contents Phone book Menu 33 Speed Dialling 33 Features and Menus Feature Settings 34 Menus 34 Star and Hash Keys 34 Main Menu 35 Calls Menu 35 Call forwarding Menu 36 Messages Menu 37 Telephone Settings Menu 38 Protection Menu 41 Connections Menu 4...

Page 5: ...rapid access to the many features and functions of your system Make yourself familiar with your telephone equipment You will dis cover many new functions that make communication and organisa tion easier Glossary These operating instructions describe all the basic functions of your telephone Should you require further information on the system features please refer to the glossary supplied with you...

Page 6: ...4 ...

Page 7: ...e Features of Your Telephone Using Your Telephone The Features of Your Telephone Using Your Telephone Usage This handset like any cordless tele phone operates using radio signals which cannot guarantee the set up of a connection in all conditions Therefore you should never rely solely upon any cordless telephone for essential communication e g medical emergencies General The OpenPhone 21 is a cord...

Page 8: ...ofile GAP and the DECT standard define meth ods according to which digital cord less telephones can establish con nections The GAP standard is not manufacturer specific so it is possi ble to combine the base stations and handsets of different vendors with each other The basic functions making and receiving calls are always possible with these combi nations Other functions display of call numbers o...

Page 9: ...ventilation impaired or where fluids could penetrate into it Areas where there is excessive dust and areas subject to vibra tion shock or extreme tempera ture fluctuations Place and or store the handset and accessories out of the reach of small children The Features of Your Telephone Using Your Telephone Inserting Removing the Battery Pack To insert remove the battery pack please proceed as shown ...

Page 10: ... Telephone Use the battery only as directed Never use a damaged or flat bat tery Heat and cold reduce the perfor mance and the lifetime of the bat tery A handset with either a hot or a cold battery can be temporarily out of operation even when the battery is fully charged Important Information about the Battery Dispose of used batteries in accor dance with your local regulations Make use of availa...

Page 11: ...ng capacity of the battery Charging the Battery Commissioning Charge the battery for six to seven hours before using your handset for the first time This safety precaution extends the lifetime of your battery The maximum performance of the battery is only reached after three to five charging discharging cycles Place your handset in the charger tray regularly in order to reach the optimum battery c...

Page 12: ...dicator LED ring around the receiver the LEDs flash during charging Charge Warning When the battery capacity is nearly exhausted you will hear three short beeps repeated once a minute as a warning If you are making a call at the time you have five minutes remaining in which to complete it before the handset switches itself off Commissioning Enrolling the Handset Your handset can be operated on up ...

Page 13: ... Receiver LED ring lights up on an incoming call Display Softkeys for controlling functions and features Accept end call Cancel delete or transfer key Keypad for entering numbers and characters Microphone Signal key for call transfer functions Arrow keys for menu selection R 5 8 1 4 7 3 6 9 0 Station 1 Peters 1 TelBook Menu ...

Page 14: ...s Text Lines The text lines display information on the current call status or menu lists and texts In the idle state it displays the system names your programmed user name and the telephone number of the terminal Selection lists e g telephone book and the features menu are dis played in a three line section of the display The lines are scrolled up or down by means of the arrow keys An item that ca...

Page 15: ...tatus of the handset Softkey Arrow Keys Above the arrow keys there are symbols indicating their respective functions If a text is being displayed e g a message you can use the arrow key to scroll up or down Softkeys and Keys If a selection is being dis played e g telephone book or menu you use the arrow keys to move the cursor and select the desired item Enables the selection from the redial stack...

Page 16: ...the case of alphanumeric input the last character is deleted R Key Initiates a consultation call The Features of Your Telephone Display and Menus Example Menu The telephone is in the idle state Press the softkey Menu for longer than 2 s Scroll through this list with the arrow keys and confirm the desired function with OK Example Phone Book When the telephone book is open softkey TelBook or menu it...

Page 17: ... letters The Esc key breaks off the entire procedure You can input the following charac ters by pressing the number keys several times The cursor moves on automatically if there is no input or new character for a time The Features of Your Telephone Display and Menus Key Character 1 1 2 ABC2ÄÅÀÁÃÆÇ 3 DEF3ÈÉÊË 4 GHI4Ì Í Î Ï 5 JKL5 6 MNO6ÑÖÒÓÔÕØ 7 PQRS7ß 8 TUV8ÜÙÚÛ 9 WXYZ9 0 0 Blank _ rshifts to lowe...

Page 18: ...nditions In the idle or call states when you receive a call and accept it by pressing G In the call state when you make inputs requiring a new call dependent menu e g the r key is pressed for a consulta tion see Telephoning p 17ff When a softkey calling up a menu other than the one dis played is pressed Saved inputs to the menu remain saved when you leave the menu 16 The Features of Your Telephone...

Page 19: ...o unlock the keypad as shown in the display first press and then When the keypad is locked you can still accept calls During the call you can use all keys When the call has been completed the keypad lock becomes active again Telephoning General Adjusting the Loud speaker Volume During a call you can use the arrow keys to adjust the loudspeaker vol ume to any one of six levels The current volume le...

Page 20: ...e the current charge in the display during or subsequent to a direct dialled external call Use the menu item Charges Set under Telephone Set tings to deactivate this or change to display call duration Telephoning General Making a Call from the Redial Stack With the handset in the idle state press one of the arrow keys several times if necessary The last ten numbers dialled will appear If a telepho...

Page 21: ... when you replace the handset Telephoning General Least Cost Routing LCR Your system uses LCR to establish external outgoing calls automatical ly via the provider set by the System Administrator If you do not want to use this preferred connection then before your call select and LCR from the menu described in the following section Ask your System Adminis trator if LCR has been set up for you Note ...

Page 22: ...irm the call back with OK Telephoning General The respective state dependent menus are depicted at the ends of the following sections Selection Menu in the Idle State Press the softkey Menu briefly this is also possible when you have already pressed G and then select Missed calls This menu item is only available if entries appear in your call list showing callers who attempted to contact you in yo...

Page 23: ... A drop down menu appears that enables you to view the short messages content sender date sent and delete selected messages or the entire list Use the arrow keys to scroll in view ing mode E mail This menu item is only avail able if e mails are present in your e mail list You are shown a list of the e mails that have arrived with the sender s name Select an entry A drop down menu appears enabling ...

Page 24: ...ick up a call from any other tele phone If the other telephone is in the call state e g an answerphone making an announcement you pick up the call Charges You can see the charges for the last call and the total call charges for your telephone Door opener This function acti vates the door opener Notes Note a telephone number and a name or dial a telephone number you have noted Main menu the Main me...

Page 25: ...n 12 digits are dialled the display changes to a smaller depiction max 26 digits in two lines Making a Call from the Redial Stack Selecting When the handset is in the idle state press one of the arrow keys several times if necessary The last ten subscribers called will appear telephone number or name The beginning and end of the list are indicated by broken lines Dialling Press G and the telephone...

Page 26: ...bling you to dial the num ber of the selected entry in your telephone book or to view more detailed information on the tele phone book entry Telephoning External Internal Calls Making a Call from the Call List Your handset stores the telephone numbers of the last ten callers in the call list this is dependent on the transmission of the telephone num bers by the provider All the tele phone numbers ...

Page 27: ...as already hung up Door opener This activates the door opener Telephoning External Internal Calls Busy Menu You have called a busy subscriber Press the Menu softkey briefly and select Disconnect The call will be discon nected Callback You leave your callback request with a busy internal party Pick up Enter the telephone num ber and subsequently pick up a call from any other telephone If the other ...

Page 28: ...r will be displayed if it is transmitted If this telephone num ber is listed in your telephone book you will see the name instead At the same time you see whether the caller is internal or external The caller s phone number is also displayed as his mobile or private number if these are both given in a phone book entry To accept the call press Gor take the handset out of the charger if auto lift is...

Page 29: ...hen select Reject call You reject the call by pressing the OK softkey Door opener You activate the door opener Call waiting Menu You receive an incoming call while in conversation mode Press the Menu softkey and then select Disconnect You disconnect the cur rent call and accept the call waiting Reject You reject the call waiting by pressing the OK softkey Accept You accept the call waiting by pres...

Page 30: ... have made an internal consul tation call see Consultation Toggle via the r Key If the called subscriber accepts the call you announce the call transfer and press G Or if you do not wish to wait for the called subscriber to answer Press G and the other subscriber will be called If the called subscriber accepts he is connected to the original sub scriber If he does not accept within 45 seconds you ...

Page 31: ...eld subscriber with the subscriber to whom you are currently connected Conference You initiate a 3 party conference Toggle You toggle between the current and the previous subscriber to whom you spoke Door opener You activate the door opener Internal External 3 Party Conference You have made an internal or exter nal consultation call If the subscriber accepts the call you announce the conference an...

Page 32: ...an external subscriber Disconnect 1234 You disconnect the subscriber with the phone num ber 1234 from the conference in this example an internal subscriber Transfer You disconnect yourself from the conference The other par ticipants remain connected End You end the conference and return to the idle state Galso ends the conference Toggle You terminate the confer ence and can now toggle between the ...

Page 33: ...Inter com Call Door Opener A doorbell is shown in the display In the idle state Press G If your system is connected to an entrance intercom you can speak to the visitor Otherwise you hear an special door ringer signal when you lift the handset To open the door select the menu item Door opener from the menu displayed During a call If the doorbell is signalled during a conversation you will hear the...

Page 34: ... A callback is carried out when the other subscriber is free again Your telephone will then ring Press Gto call the other sub scriber Making a Call from the Telephone Book The Telephone Book in Your Communications System The telephone book in your com munications system can store approx 2000 entries This figure includes the centrally administered telephone book and the personal entries in all tele...

Page 35: ... view the phone and speed dial number with Infos New preset Here you can enter a letter or name in a list When you open your telephone book this entry appears as a menu item You can thus jump straight to that speci fied section of your telephone book e g the telephone book entries for a firm and look for the desired name there Six search strings are allowed Delete preset here you can delete the pr...

Page 36: ... in the dis play Use the arrow keys and the OK key to select items Star and Hash Keys Many features can also be activated by code digit input Code digit input is always done with the or key Features and Menus Feature Settings These inputs are designed for ana logue telephones in your system The code digits can also be used on system telephones and are described in the operating instruc tions OpenC...

Page 37: ...ate call protection or lock the tele phone Features and Menus Main Menu Connections This menu group con tains all features concerning con nections These features are also available in the state dependent menus displayed during a call Phone book In this menu group you can program your telephone book Central settings This menu is pro tected by a PIN An authorised user can edit settings for the syste...

Page 38: ...icular hunt group or leave all of the hunt groups at the same time By exclud ing your telephone from a hunt group the device will not be able to receive any more hunt group calls Features and Menus Main Menu Call forwarding Menu Call diversion Select immediately Busy or After delay then enter the destination number In the case of external telephone numbers you must always enter an initial Internal...

Page 39: ...abling you to view the e mail subject text sender date delete the selected e mail or delete the entire list of e mails Use the arrow keys to scroll through the viewing function Appointments You view the status of both appointments To program an appointment select one with the arrow keys and press OK Under Time you can enter the time the appointment reminder is to be acti vated Select Reason to ent...

Page 40: ... Features and Menus Main Menu Chirp This function signals calls with a short melody or Melody This function signals calls with the complete melody System Your handset can be operated in up to ten other DECT systems Before you can use the DECT system to telephone you must first enrol the handset on the respective system For enrolment you possibly require a system ID and an access code Ask the Syste...

Page 41: ...n this system again after a new enrolment Use the arrow keys to highlight the DECT system before pressing Delete Features and Menus Main Menu Subscriptions Edit Here you can edit the name of the DECT system and the telephone num ber displayed in the idle state usually the internal telephone number in the selected DECT system Equipment ID Here you can read out the international hand set identificat...

Page 42: ...ive you can see and check all the features in the Telephone Settings menu but not change them Features and Menus Main Menu Change PIN For reasons of security you must enter the new PIN twice The PIN digits are displayed as This PIN is valid only for Read Only Reset All functions features in the Telephone Settings menu PIN and system enrolments are deleted and reset to the factory settings as soon ...

Page 43: ...lity All active features call protection call diversion call wait ing protection negatively affecting your availability are deleted Call wait prot Your telephone is blocked for further callers wanting to signal waiting calls during a con versation Note If a telephone number has been assigned to more than one telephone call waiting protection is also active for the other telephones Features and Men...

Page 44: ...lephone If the other telephone is already in the call state e g an answerphone making an announcement you pick up the call Select Dial then Announcement When you have entered the telephone number you can initiate an announce ment to another system tele phone VIP call Even if the called inter nal party system telephone only has activated call waiting protection call protection or call forwarding yo...

Page 45: ...n Other Communications Systems see p 45 New Entry Select Personal or Cen tral If you select Central you may have to enter the system PIN Enter the surname and forename as well as the phone number and speed dial number for Office Mobile and Private name and Abbrev no must previously have been unassigned Edit Select Personal or Central After Central you need to enter the system PIN Under Name enter ...

Page 46: ...have selected the menu item then select Call variant Subsequently select Variant 1 or Variant 2 This changes the call distribution in the system For example in day mode Variant 1 certain telephone numbers are signalled on telephones other than in night mode Variant 2 Consult your System Administrator about call distribution Date Time Here you can set the system time and date Features and Menus Mai...

Page 47: ...eted the keypad lock becomes active again Ringer Settings Menu You can select a different melody for every type of call internal or external Melodies Select the melody for Intern Calls by pressing the digits 0 9 and Select the melody for Extern Calls by pressing the digits 0 9 and Select the melody for Messages by pressing the digits 0 9 and Select the melody for VIP by pressing the digits 0 9 Typ...

Page 48: ...witch to alphabetic entry see p 15 It is not possible to store a telephone num ber without a name Delete Entry Before pressing Delete use the arrow keys to select the entry to be deleted Edit Entry Before pressing Edit use the arrow keys to select the entry to edit You can use the arrow keys to move the cursor to the beginning or the end of the entry to be edited Press OK when you do not wish to e...

Page 49: ...appear in your display in the idle state Please refer to Text Input on p 15 Enter Number Some DECT sys tems transmit your reserved telephone number If this is not the case you can enter it here your System Administrator will tell you the telephone number Select If you have enrolled your handset on more than one DECT system you can select which one your handset is to use here Use the arrow keys to ...

Page 50: ... removed from the charger it signals calls again Opt Charge ind The battery charge level is shown by the LED ring around the loudspeaker You can switch this optical charge level indi cator on or off Coverage Warning If radio contact is about to be lost you will hear a warning signal You can switch this on or off as required User Name Here you can enter a name which is then shown on the display of ...

Page 51: ...ate deactivate If Read Only is active you can see and check all the features in the Telephone Settings menu but not change them Change PIN For reasons of security you must enter the new PIN twice The PIN digits are displayed as This PIN is valid only for Read Only Reset All functions features in the Telephone Settings menu the PIN and system enrolments are deleted and reset to the factory settings...

Page 52: ...r soft damp leather then with a dry cloth Warning Never spray your tele phone with cleansers or solvents Clean the handset and charger con tacts with a lint free cloth If your telephone or one of the accessories fails to function correct ly contact your supplier s customer service Care and Maintenance Service and Guarantee The guarantee runs for 12 months from the date of purchase In case of probl...

Page 53: ...Handset 134 x 46 x 22 mm H x W x D NiMH battery pack up to 80 hours up to 8 hours approx 6 7 hours discharged bat tery to full capacity dark blue metallic silver exact description of the defect to the following address DeTeWe Deutsche Telephonwerke AG Co Service Center Berlin Wendenschloßstr 142 12557 Berlin A processing fee will be charged for any devices sent to us without prior contact and foun...

Page 54: ...ing Call diversion Follow me Messages Short Messages E mail Appointments Phone settings Ringer Settings System Telephone Options Protection Call protect Lock Baby call Change PIN Availability Call wait prot Connections Fetch calls Dial Telephone Book New entry Edit Central Settings Call variant Date Time ...

Page 55: ...nger Settings Melodies Level Type Telephone Book Search New Edit Delete Del All Esc System Automatic Search Subscriptions Configuration Equipment ID Telephone Options Key Click Normal Msg Automatic Hook Silent Charging Opt Charge ind Coverage Warning User Name Language Security Read Only Change PIN Reset ...

Page 56: ...rning 10 Charger 8 Charges 22 36 Charging and Operating Times 9 CLIP 19 CLIR 20 Commissioning 9 Conference 29 Connections 35 42 Consultation Toggle 28 Appendix D DECT and GAP 6 Device ID 48 Dial 21 42 Disconnect 25 27 Door Opener 22 25 27 29 31 42 Doorbell 31 E E Mail 21 37 Enrolment 47 48 Entrance Intercom Call 31 F Follow me 36 G General 3 5 Glossary 3 Guarantee 50 H Handset Enrolment 10 Hunt Gr...

Page 57: ...iction of Telephone Number 22 Ringer Settings 38 45 S Safety Precautions 5 Selecting 47 Service 50 Short Messages 21 37 Softkey Line 12 Softkey Arrow Keys 13 Appendix Softkey Esc 14 Softkey OK 14 Speed Dialling 33 Star and Hash Keys 34 Subscriber Held 29 Switching On Off 17 Symbol Line 12 System Names 47 System Settings 47 T Technical Specifications 51 Phone Book 21 35 42 43 46 Telephone Options 4...

Page 58: ...56 Notes Appendix ...

Page 59: ...f Conformity Appendix Declaration of Conformity This telephone conforms to the requirements set down in the EU directive 99 5 EC The Declaration of Conformity can be viewed at the DeTeWe web site at http www detewe de ...

Page 60: ...elefax 01442 345677 Other countries DeTeWe AG Co Zeughofstrasse 1 D 10997 Berlin Germany Service telephone 49 18 05 33 83 93 DM 0 24 minute 24 hours a day 7 days a week Subject to changes Telefax 49 18 05 33 83 94 E Mail info detewe de As of April 2001 WWW http www detewe de Item No 72560 022 ...

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