www.desatech.com
108796-01T
23
troubleshootING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone. Fol
-
low the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
IMPORTANT:
Operating fireplace where impurities in air exist may create odors. Cleaning
supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles,
etc., create fumes. These fumes may mix with combustion air and create odors.
OBSERVED PROBLEM
Fireplace produces a clicking/
ticking noise just after burner
is lit or shut off
Fireplace produces unwanted
odors
Gas odor even when gas
control valve is off
Gas odor during combustion
Dark residue on logs or inside
of fireplace
POSSIBLE CAUSE
1. Metal expanding while
heating or contracting while
cooling
1. Fireplace burning vapors
from paint, hair spray,
glues, etc. (See
IMPOR
-
TANT
statement above)
2. For propane/LP gas, low
fuel supply
3. Gas leak.
See Warning
statement at top of page
1. Gas leak.
See Warning
statement at top of page
2. Control valve defective
1. Foreign matter between
control valve and burner
2. Gas leak.
See Warning
statement at top of page
1. Improper log placement
2. Air holes at burner inlet
blocked
3. B u r n e r f l a m e h o l e s
blocked
4. Improper venting or exces
-
sive blockage
5. Excessive amounts of em
-
bers and pan material
REMEDY
1. This is normal with most
fireplaces. If noise is ex
-
cessive, contact qualified
service person
1. Ventilate room. Stop us
-
ing odor causing products
while fireplace is running
2. Contact local propane/LP
supplier
3. Locate and correct all leaks
(see
Gas Line Hook-Up
,
page 12)
1. Locate and correct all leaks
(see
Gas Line Hook-Up
,
page 12)
2. Replace control valve
1. Take apart gas tubing and
remove foreign matter
2. Locate and correct all leaks
(see
Gas Line Hook-Up
,
page 12)
1. Properly locate logs (see
log placement sections on
page 12)
2. Clean out air holes at burn
-
er inlets. Periodically repeat
as needed
3. Remove blockage or re-
place burner
4. Have vent system inspect
-
ed, including termination
cap. Remove any restric
-
tions or obstruction
5. Clear excess embers until
a minimum gap of 1/2"
remains under grate
