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040714 

PZPE.G963BODYA  

5055.963-A 

 

 

INSTALER: 
Leave this manual with the appliance. 

 

CONSUMER: 
Retain this manual for future reference. 

WARNING:   If the information in these 
instructions is not followed exactly a fire or 
explosion may result causing property 
damage, personal injury or death. 

FOR YOUR SAFETY 

Do not store or use gasoline or other 
flammable vapours and liquids in the vicinity 
of this or any other appliance. 

 

WHAT TO DO IF YOU SMELL GAS 

 

Do not try to light any appliance. 

 

Do not touch any electrical switch. 

 

Do not use any phone in your building. 

 

Immediately call your gas supplier 
from a neighbour’s phone. Follow the 
gas supplier’s instructions. 

 

If you cannot reach your gas supplier 
call the fire department. 

 

Installation and service must be performed 
by a qualified installer, service agency or the 
gas supplier. 

This appliance may be installed in an 
aftermarket permanently located, 
manufacture home (USA only) or mobile 
home, where not prohibited by local codes. 

This appliance is only for use with the type of 
gas indicated on the rating plate. This 
appliance is not convertible for use with 
other gases unless a certified kit is used. 

This appliance is suitable for installation in a 
bedroom or bed sitting room. 

G963 
INSTALLATION AND  
OPERATING INSTRUCTIONS 

MODEL:  G963 
SERIES: A 
DIRECT VENT GAS FIREPLACE 
HEATER 

Summary of Contents for G963

Page 1: ...iately call your gas supplier from a neighbour s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department Installation and service must be performed by a qualified installer service agency or the gas supplier This appliance may be installed in an aftermarket permanently located manufacture home USA only or mobile home where not prohibited by local...

Page 2: ...irectly in line with the exhaust vent terminal for the horizontally vented gas fuelled heating appliance or equipment The sign shall read in print size no less than one half 1 2 inch in size GAS VENT DIRECTLY BELOW KEEP CLEAR OF ALL OBSTRUCTIONS 4 INSPECTION The state or local gas inspector of the side wall horizontally vented gas fuelled equipment shall not approve the installation unless upon in...

Page 3: ... and Electrical 21 Gas Supply 22 Gas Pressure Check 22 Gas Pressure Testing Procedure 23 Pilot Adjustment 23 Propane Conversion 24 Door Installation Removal 25 Fan Installation Removal 25 Panel Installation Removal 26 Burner Kit Installation Removal 27 Glass Kit Installation 27 Log Set Installation 27 Cladding Installation Removal 28 Venturi Adjustment 29 Replacement Parts 30 Aesthetic Options 30 ...

Page 4: ...3 5 kPa This appliance must be isolated from the gas supply piping system by closing its individual manual shut off valve during any pressure testing of the gas supply piping system at test pressures equal to or less than 1 2 psi 3 5 kPa Do not use the fireplace if any part has been under water Immediately call a qualified service technician to inspect the fireplace and to replace any part of the ...

Page 5: ...wing glass is provided with the appliance and shall be installed If the barrier becomes damaged the barrier shall be replaced with the manufacturers barrier for this appliance Any grill panel or door removed for servicing the unit must be replaced prior to operating Installation and repair should be done by a qualified service person The appliance should be inspected before use and at least annual...

Page 6: ...al and pay close attention to all Safety Warnings The manual contains important information on the unit s safe operation and maintenance When lit for the first time the fireplace will emit a slight odour for a couple of hours This is due to the curing of paints sealants gaskets and lubricants used in the manufacturing process This condition is temporary Open doors and windows to ventilate the area...

Page 7: ...me modulation 6 levels 3 Choice of standing or intermittent pilot CPI IPI 4 Thermostat and Smart thermostat functions 5 Accent light modulation 6 levels 6 Split flow valve 7 Comfort Fan speed modulation 6 levels Transmitter Remote Control with LCD Display The Proflame Transmitter uses a streamline design with a simple button layout and informative LCD display Fig 1 A Mode Key is provided to index ...

Page 8: ...ERENCES CAN REDUCE THE OPERATIVE DISTANCE OF THE DEVICE DEPENDING ON TYPE OF FIREPLACE INSTALLATION AND ENVIROMENT ATTENTION TURN OFF THE MAIN GAS SUPPLY OF THE APPLIANCE DURING INSTALLATION OR MAINTENANCE OF THE RECEIVER DEVICE TURN OFF MAIN GAS SUPPLY TO THE APPLIANCE PRIOR TO REMOVING OR REINSERTING THE BATTERIES IN CASE OF REMOTE CONTROL MALFUNCTION TURN OFF THE IFC DEVICE USING THE ON OFF MAI...

Page 9: ...as shown in Fig B Figure A Detach the adapter from the body Figue B Adapter and remote control OPERATING PROCEDURE Initializing the System for the first time Power the receiver Activate the procedure of the receiver address programming see the receiver instruction The Receiver will beep three 3 times to indicate that it is ready to synchronize with a Transmitter Install the 3 AAA type batteries in...

Page 10: ... Key at the same time Look at the LCD screen on the transmitter to verify that a C or F is visible to the right of the Room Temperature display Fig 4 5 Turn on the Appliance With the system OFF press the ON OFF Key on the Transmitter The Transmitter display will show some other active Icons on the screen At the same time the Receiver will activate the appliance A single beep from the Receiver will...

Page 11: ...rt Function will modulate the flame down If the room temperature is cool the Smart function will modulate the flame up To activate this function press the thermostat key Fig 1 until the word SMART appears to the right of the temperature bulb graphic Fig 9 To adjust the set point press the up or down arrow keys until the desired set point temperature is displayed on the LCD screen of the transmitte...

Page 12: ...tion switch closed to enable remote CPI IPI operation Set the CPI IPI switch to IPI position switch open to disable remote CPI IPI operation The system will now work in IPI mode only regardless of the selection on the remote control hand set Figure 13 Figure 14 Remote dimmer control Light The dimmer function controls the Light power outlet by power light control To activate this function use the M...

Page 13: ...ries used the number of ignitions of the appliance the number of changes to the room thermostat set point etc When the Transmitter batteries are low a Battery Icon will appear on the LCD display of the Transmitter Fig 18 before all battery power is lost When the batteries are replaced this Icon will disappear WARNING Fire Hazard Can cause severe injury or death The Receiver causes ignition of the ...

Page 14: ...14 OWNER S INFORMATION DIMENSIONAL DRAWINGS Fig 19 PROFLAME Transmitter dimensional drawing ...

Page 15: ...semblies for soot buildup If excessive buildup of soot is present have a qualified service person inspect and adjust unit for proper combustion Clean burners with a brush or vacuum cleaner paying close attention to burner ports b Check the pilot system for proper flame size and operation Clean pilot free of soot dust or any other deposits c Check that the vent pipe and vent terminal are open and f...

Page 16: ...16 OWNER S INFORMATION Lighting Instructions ...

Page 17: ...17 INSTALLER INFORMATION G963 Fireplace Dimensions Figure 20 Fireplace dimensions ...

Page 18: ... DIRECT CONTACT WITH THE APPLIANCE ON THESE SURFACES Locating the Fireplace In planning the installation for the fireplace it is necessary to determine where the unit is to be installed location of vent system and where gas supply piping may be plumbed Various installations are possible such as next to an existing wall a corner an alcove or a wall projection Due to high temperatures do not locate ...

Page 19: ...ust be constrained to the boundaries of this chart A Maximum of three 3 90 elbows may be used Only one 1 90 elbow or combination of other elbows equalling 90 can be used without reducing horizontal run For each additional 90 elbow or an equal combination of elbows reduce horizontal vent run by 2 feet Ensure vent pipe is properly supported ...

Page 20: ...igure 17 Venting This fireplace is certified for use with 4 x 6 5 8 coaxial venting components only It is permitted to only use certified venting for this appliance See charts on page 31 for a list of approved venting components ...

Page 21: ...nections start by positioning the gas fireplace Connect the gas supply line to the 1 2 flare fitting at the rear of the unit as seen in Figure 23 Please see the gas supply section of the manual for requirements of the gas supply Electrical connection Plug the provided IEC power cord into the receptacle at the rear of the unit as shown in Figure 23 ...

Page 22: ...upply line going to the gas control valve to minimize the possibility of any loose scale or dirt within the gas supply line from entering the control valve It is essential that a union or flanged connection be installed just upstream of the valve to allow for repair or replacement of the gas valve Check local codes for additional requirements Turn on the gas supply and check that all connections a...

Page 23: ...points on the valve which can be seen in Figure 25 After locating test ports loosen the screws within the ports using a flat tip screwdriver 3 Attach pressure gauge to the test ports 4 Turn gas supply back on and test pressures 5 After testing is finished turn off gas supply remove the pressure gauges and retighten the screws in the test points Pilot Adjustment The pilot flame level can be adjuste...

Page 24: ...an be removed using a socket Before installing the new orifice Loctite 567 Thread Sealant needs to be applied to the threads of the new orifice to ensure a proper seal when installed To replace the pilot orifice you will need to remove the pilot hood which is held in place by a spring First remove the spring and then remove the hood by pulling it up from the pilot bracket seen in Figure 27 To remo...

Page 25: ...ss by tilting the top towards you Fan Installation Removal Installation 1 Connect wiring to the fan and insert into the fireplace through the side of the unit 2 Insert both screws into the fan access panel to attach the fan to the unit as in Figure 31 3 Replace side surround as shown on page 28 Figure31 Fan Install Removal Removal 1 Start by turning off the main gas supply to fireplace and disconn...

Page 26: ...nel until it reaches the firebox side wall See Figure 34 4 Repeat step 3 for the second side panel Removal 1 Remove first side panel by pulling the bottom edge of panel into the firebox chamber until there is enough room to move the panel away from the wall and remove from the appliance 2 Repeat step 1 to remove second side panel 3 Remove the upper back panel by tilting the top forward and then pu...

Page 27: ...5 Burner Tray Glass Media Installation To install the glass evenly spread a thin layer of crushed glass across the entire burner pan as seen in Figure 36 Figure36 Glass Installation Log Set Installation 1 Position rear log against the back firebox as seen in pane 1 of Figure 37 2 Interlock right log with rear log as seen in pane 2 3 Lean left log against log set as seen in pane 3 4 Interlock front...

Page 28: ...n in Figure 42 6 Slide front side of left side cladding into front clamps as shown in Figure 43 Secure back with hex bolts as shown in Figure 45 7 Repeat step 6 for the right side cladding Removal 1 Unscrew hex bolts on back of appliance and slide out side cladding 2 Repeat step 2 for the cladding on the other side 3 Unscrew and remove side cladding stands 4 Unscrew bolts behind front upper claddi...

Page 29: ...ower front piece of cladding needs to be removed please refer to appropriate section of manual for removal instructions With the lower front cladding removed you are able to reach the venturi adjustment rod seen in Figure 46 See Table for Rod Position Gas Adjustment Rod Venturi Natural NG Full Down 1 8 Open Propane LP Full Up Full Open Venturi Adjustment Table Figure 46 Side Cladding Securement ...

Page 30: ...ZPE 5002 963 10 Replacement Aluker Panel Set PZPE 5099 G963 Aesthetic Components Description Order Number Exterior Ceramic Panels by Piazzetta Mirage Surround Classic Bordeaux PZSY P963CBX Mirage Surround Classic Oriental Sand PZSY P963COS Mirage Surround Classic Off White PZSY P963CWH Mirage Surround Modern Stone PZSY P963MST Mirage Surround Modern Yellow PZSY P963YW Mirage Surround Modern Aqua M...

Page 31: ...ORMATION NOTE Mixing venting components from different manufacturers is inadvisable Figure 1 4 x6 5 8 Rigid Piping Cross Reference Chart Figure 2 4 x6 5 8 Rigid Pipe Components Cross Reference Chart Venting Components ...

Page 32: ...INSTALLER INFORMATION Caution Label all wires prior to disconnection when servicing controls Wiring errors can cause improper and dangerous operation Verify proper operation after servicing Wiring Diagram ...

Page 33: ...33 INSTALLER INFORMATION Installation Notes ...

Page 34: ...Technical support 1 250 748 1184 Web site www pacificenergy net 2975 Allenby Rd Duncan BC V9l 6V8 ...

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