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113110-01H
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REMEDY
1. Replace 9-volt batteries in
receiver and remote control
1. This is normal with most
fireplaces. If noise is ex
-
cessive, contact qualified
service person
1. Open window to venti
-
late room. Stop using odor
causing products while
fireplace is running
2. Refill supply tank (pro-
pane/LP only)
3. Locate and correct all leaks
(see
Checking Gas Con-
nections,
page 19)
1. Open window and/or door
for ventilation
2. Contact local natural or
propane/LP gas company
3. Clean ODS/pilot (see
Cleaning and Mainte-
nance
, page 28)
1. Locate and correct all leaks
(see
Checking Gas Con-
nections
, page 19)
2. Replace control valve
1. Take apart gas tubing and
remove foreign matter
2. Locate and correct all leaks
(see
Checking Gas Con-
nections,
page 19)
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone. Fol
-
low the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
IMPORTANT:
Operating fireplace where impurities in air exist may create odors. Cleaning
supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles,
etc., create fumes. These fumes may mix with combustion air and create odors. These odors
will disappear over time.
POSSIbLE CAUSE
1. Battery is not installed.
Battery power is low
1. Metal expanding while
heating or contracting
while cooling
1. Fireplace burning vapors
from paint, hair spray, glues,
cleaners, chemicals, new
carpet, etc. (See
IMPOR-
TANT
statement above)
2. Low fuel supply (propane/
LP only)
3. Gas leak.
See Warning
statement at top of page
1. Not enough fresh air is
available
2. Low line pressure
3. ODS/pilot is partially
clogged
1. Gas leak.
See Warning
statement at top of page
2. Control valve defective
1. Foreign matter between
control valve and burner
2. Gas leak.
See Warning
statement at top of page
ObSERVED PRObLEM
Remote does not function
Fireplace produces a clicking/
ticking noise just after burners
are lit or shut off
Fireplace produces unwanted
odors
Fireplace shuts off in use (ODS
operates)
Gas odor even when control
knob is in OFF position
Gas odor during combustion
TROUBLESHOOTING
Continued