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113997-01B
10
TROUBLESHOOTING
WARNING: Turn off heater and let cool before servicing. Only a
qualified service person should service and repair heater.
CAUTION: Never use a wire, needle, or similar object to clean
ODS/pilot. This can damage ODS/pilot unit.
Note:
All troubleshooting items are listed in order of operation.
POSSIBLE CAUSE
1. Ignitor electrode positioned
wrong
2. Ignitor electrode broken
3. Ignitor electrode not con-
nected to ignitor cable
4. Ignitor cable pinched or wet
5. Piezo ignitor nut is loose
6. Broken ignitor cable
7. Bad piezo ignitor
1. Gas supply turned off or
equipment shutoff valve
closed
2. Control knob not in PILOT
position
3. Control knob not pressed in
while in PILOT position
4. Air in gas lines when in-
stalled
5. ODS/pilot is clogged
REMEDY
1. Replace pilot assembly
2. Replace pilot assembly
3. Reconnect ignitor cable
4. Free ignitor cable if pinched
by any metal or tubing. Keep
ignitor cable dry
5. Tighten nut holding piezo ig-
nitor to heater cabinet. Nut is
located inside heater cabinet
at top
6. Replace ignitor cable
7. Replace piezo ignitor
1. Turn on gas supply or open
equipment shutoff valve
2. Turn control knob to PILOT
position
3. Press in control knob while in
PILOT position
4. Continue holding down con-
trol knob. Repeat igniting op-
eration until air is removed
5. Clean ODS/pilot (see
Clean-
ing and Maintenance
, page
8) or replace ODS/pilot as-
sembly
OBSERVED PROBLEM
When ignitor button is pressed,
there is no spark at ODS/pilot
When ignitor button is pressed,
there is spark at ODS/pilot but
no ignition