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ELECTRIC
FIREPLACE
INSTALLATION
INSTRUCTIONS
Models: (V)E32L, (V)E32LB, (V)E32LH, (V)E32LBH
(V)E36L, (V)E36LB, (V)E36LH and (V)E36LBH
TROUBLESHOOTING
Note: Before trouble shooting the system, make sure the power
to the circuit from the breaker or fuse panel is turned ON.
The three most common causes of a malfunctioning heater are:
1. Tripped circuit breaker or blown fuse.
2. Loose or burned out light bulb.
3. Obstructed or clogged fan blower.
OBSERVED PROBLEM
No operation or indicator light at
power/ heater switch.
Poor flame motion; flame pattern is
sporadic or devoid in viewing area.
Dull flame appearance or inactive
ember bed effect.
No heat or intermittent heat output.
(If equipped with a heater)
POSSIBLE CAUSE
1. No power to appliance.
2. Defector switch lamp.
3. Defective wiring.
1. Tangled or loose flame pennants.
2. Obstructed or clogged fan blower.
3. Damaged or dislodged fan blower wheel.
1. Burned out or loose light bulb.
2. Broken lamp fixture.
3. Loose or missing reflective ribbons.
1. Obstructed heater blower.
2. Burned out heat element or blower fan.
3. Defective heater switch or wiring.
REMEDY
1. Check circuit breaker or fuse.
2. Replace defective switch. See
Servicing
Control Panel
, page
14
.
3. Check connections from main power
harnesses to terminals on control panel.
See
Servicing Control Panel
, page
14
.
1. Inspect flame pennants untangle or
replace if necessary. See
Servicing Flame
Pennants,
page
17
.
2. Check fan blower for debris; vacuum
areas around blower wheel and remove
any obstructions. See
Maintaining
Motors
, page
13
.
3. Remove and inspect fan blower housing
See
Servicing Fan Blower
, page
16
.
1. Inspect light bulbs; tighten or replace
light bulbs as necessary. See
Replacing
Light Bulbs
, page
13
.
2. Remove and replace broken lamp fixture.
See
Replacing Lamp Fixtures
, page
17
.
3. Inspect reflective ribbons; Reattach or
replace as necessary. See
Replacing
Reflective Ribbons
, page
18
.
1. Clear heater fan of debris or blockage;
vacuum area around blower intake and
remove any obstructions in the discharge
area. See
Maintaining Motors
, page
13
.
2. Remove and replace blower heater
assembly. To access and remove see
Optional Heater Accessory
, page
8
.
3. Inspect wiring connections from switch
to blower. Replace switch if defective.
See
Servicing Control Panel
, page
14
.
11
Note:
For additional help, visit DESA Technical Service web
site at
www.desatech.com
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111076-01C