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15

901049

OWNER’S MANUAL

TROUBLESHOOTING

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OBSERVED PROBLEM

When ignitor button is pressed, there is no
spark at pilot (GA9053 Only)

When ignitor button is pressed, there is
spark at pilot but no ignition (GA9053 Only)

Pilot lights but flame goes out when control
knob is released (GA9053 Only)

Burner does not light after pilot is lit
(GA9053 Only)

Delayed ignition burner (GA9053 Only)

REMEDY

1. Reconnect ignitor cable

2. Free ignitor cable if pinched by any

metal or tubing. Keep ignitor cable dry

3. Scrape away paint on bracket for better

contact with ground on piezo ignitor

4. Replace ignitor cable
5. Replace piezo ignitor
6. Replace electrode
7. Reposition electrode

1. Turn on gas supply or open manual

shutoff valve

2. Turn control knob to PILOT position
3. Press in control knob while in PILOT

position

4. Continue holding down control knob. Re-

peat igniting operation until air is removed

5. Adjust pilot flame for approximately

2" blue flame

6. Clean pilot (see Cleaning and Mainte-

nance, page 17) or replace pilot assembly

7. Replace gas control

1. Press in control knob fully
2. After pilot lights, keep control knob

pressed in 30 seconds

3. Fully open manual shutoff valve
4. A) Contact local natural gas company

B) Clean pilot (see Cleaning and Mainte-
nance
, page 17) or replace pilot assembly

5. Hand tighten until snug, then tighten

1/4 turn more

6. Replace thermocouple
7. Replace control valve

1. Clean burner orifice
2. Contact local natural or propane/LP gas

company

3. Replace burner orifice
4. Reconnect leads

1. Adjust pilot flame for approximately

2" blue flame

2. Replace pilot orifice set

POSSIBLE CAUSE

1. Ignitor electrode not connected to igni-

tor cable

2. Ignitor cable pinched or wet

3. Bad ground on piezo ignitor

4. Broken ignitor cable
5. Bad piezo ignitor
6. Ignitor electrode broken
7. Ignitor electrode positioned wrong

1. Gas supply turned off or manual shutoff

valve closed

2. Control knob not in PILOT position
3. Control knob not pressed in while in

PILOT position

4. Air in gas lines when installed

5. Pilot adjustment screw closed

6. Pilot is clogged

7. Low gas pressure

1. Control knob not fully pressed in
2. Control knob not pressed in long enough

3. Manual shutoff valve not fully open
4. Pilot flame not touching thermocouple,

which allows thermocouple to cool,
causing pilot flame to go out. This prob-
lem could be caused by one or both of
the following:
A) Low gas pressure
B) Dirty or partially clogged pilot

5. Thermocouple connection loose at con-

trol valve

6. Thermocouple damaged
7. Control valve damaged

1. Burner orifice clogged
2. Inlet gas pressure is too low

3. Burner orifice diameter is too small
4. Thermocouple leads disconnected or im-

properly connected

1. Pilot flame needs adjusting

2. Wrong pilot orifice

Summary of Contents for Comfort Glow CVTR18

Page 1: ...rect installation and operational procedures For assistance or additional information consult a qualified installer service agency or the gas supplier WARNING This appliance is for installation only i...

Page 2: ...d fire box must be cleaned of soot creosote ashes and loose paint by a qualified chimney cleaner Creosote will ignite if highly heated Inspect chimney flue for damage 5 You must operate this log set w...

Page 3: ...that can be purchased sepa rately for this log set You must use the millivolt valve safety pilot kit to use remote accessories with this appliance See Acces sories page 17 UNPACKING CAUTION Do not rem...

Page 4: ...heatlossinhomes Homeowners weather strip and caulk around windows and doorstokeepthecoldairoutandthewarmair in During heating months home owners want their homes as airtight as possible While it is go...

Page 5: ...combustion air from the outdoors and vents to the outdoors 4 Compare the maximum Btu Hr the space can support with the actual amount of Btu Hr used _____________ Btu Hr maximum the space can support...

Page 6: ...he two spaces see options 1 and 2 Figure 2 You can also remove door into adjoining room see op tion 3 Figure 2 Follow the National Fuel Gas Code NFPA 54 ANS Z223 1 Section 5 3 Air for Combustion and V...

Page 7: ...must be in stalled only in a solid fuel burning fireplace with a working flue and constructed of non combustible material The charts in Figure 4 indicate technical information regarding the installati...

Page 8: ...s Needed Before installing log set make sure you have the items listed below piping check local codes sealant resistant to LP gas manual shutoff valve test gauge connection adjustable crescent wrench...

Page 9: ...16 wrench 6 Slip the air restrictor over the 1 8 pipe nipple Apply thread sealant to the male threads and install the rear burner nozzle onto the fitting Tighten with a 9 16 wrench 7 Place the grate...

Page 10: ...alve Manifold Block Figure 11 Installing Gas Control Valve Control Rod INSTALLATION Continued rod to the front 9 Install valve cover to burner pan using screws provided 10 Install thermocouple pilot a...

Page 11: ...e immedi ately Tighten or reassemble the loose connection s using pipe joint com pound until burner system is leak free 4 When the burner is tested and leak free observe the individual tongues of flam...

Page 12: ...f you then smell gas STOP Fol low the safety information above If you don t smell gas go on to the next step 4 Light a match and lay it on top of the U shaped burner near the edge of the cover on the...

Page 13: ...essed in for five 5 seconds Note You may be running this log set for the first time after hooking up to gas supply If so the control knob may need to be pressed in for 30 sec onds This will allow air...

Page 14: ...king sooting excessively Note It is natural and unavoidable for vented gas log sets to produce moderate levels of carbon soot where flames contact the logs This is especially true with propane LP gas...

Page 15: ...ce page 17 or replace pilot assembly 5 Hand tighten until snug then tighten 1 4 turn more 6 Replace thermocouple 7 Replace control valve 1 Clean burner orifice 2 Contact local natural or propane LP ga...

Page 16: ...tatement at top of page OBSERVED PROBLEM Log Set produces a clicking ticking noise just after burner is lit or shut off Log Set produces unwanted odors Gas odor even when control knob is in OFF positi...

Page 17: ...onal sTechnicalServiceDe partment at 1 800 DESA LOG 1 800 337 2564 WhencallingDESAInternational haveready your name your address modelandserialnumbersofyourfireplace how fireplace was malfunctioning t...

Page 18: ...18 901049 VENTED NATURAL GAS LOGS ILLUSTRATED PARTS BREAKDOWN CVTR18 CVTR24 4 19 23 21 22 20 24 25 26 2 3 8 7 11 10 1 5 6 15 9 14 12 13 27 16 18 5 17...

Page 19: ...Natural Gas 1 12 901761 01 901761 01 1 8 Hex Nipple 1 13 901760 01 901760 01 Manifold Block 1 14 901751 01 901751 01 Air Restrictor 1 15 901756 01 901756 01 Valve Cover 1 16 901056 01 901056 01 Brass...

Page 20: ...s Parts and Service 2444 North 5th Street Hartsville SC 29550 7704 803 332 0191 Parts Department Cans Unlimited Inc P O Box 645 Taylor SC 29687 0013 All States 803 879 3009 1 800 845 5301 Parts Depar...

Page 21: ...___________________ _______________________________________________________________________________________________ ____________________________________________________________________________________...

Page 22: ..._______________________ _______________________________________________________________________________________________ ________________________________________________________________________________...

Page 23: ...___________________ _______________________________________________________________________________________________ ____________________________________________________________________________________...

Page 24: ...log set will be the responsibility of the owner TOTHEFULLEXTENTALLOWEDBYTHELAWOFTHEJURISDICTIONTHATGOVERNSTHESALEOFTHEPRODUCT THIS EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER EXPRESSED WARRANTIES AND...

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