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104276

OWNER’S MANUAL

TROUBLESHOOTING

Continued

 WARNING: If you smell gas

• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your

building.

• Immediately call your gas supplier from a neighbor’s phone. Follow the

gas supplier’s instructions.

• If you cannot reach your gas supplier, call the fire department.

IMPORTANT:

 Operating heater where impurities in air exist may create odors. Cleaning

supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles,
etc., create fumes. These fumes may mix with combustion air and create odors.

OBSERVED PROBLEM

Heater produces unwanted odors

Heater shuts off in use (ODS operates)

Gas odor even when control knob is in OFF
position

Gas odor during combustion

Moisture/condensation noticed on windows

POSSIBLE CAUSE

1. Heater burning vapors from paint, hair

spray, glues, etc., (see 

IMPORTANT

statement above)

2. Gas leak. 

See Warning statement at

top of page

1. Not enough fresh air is available

2. Low line pressure
3. ODS/pilot is partially clogged

1. Gas leak. 

See Warning statement at

top of page

2. Control valve defective

1. Foreign matter between control valve

and burner

2. Gas leak. 

See Warning statement at

top of page

1. Not enough combustion/ventilation air

REMEDY

1. Ventilate room. Stop using odor-causing

products while heater is running

2. Locate and correct all leaks (see Check-

ing Gas Connections, page 10)

1. Refer to Air for Combustion and Venti-

lation requirements (page 4)

2. Contact local natural gas company
3. Clean ODS/pilot (see Cleaning and

Maintenance, page 12)

1. Locate and correct all leaks (see Check-

ing Gas Connections, page 10)

2. Replace control valve

1. Take apart gas tubing and remove for-

eign matter

2. Locate and correct all leaks (see Check-

ing Gas Connections, page 10)

1. Refer to Air for Combustion and Venti-

lation requirements (page 4)

www.desatech.com

Summary of Contents for Comfort Glow CGN10RLA

Page 1: ...alified installer service agency or the gas supplier WARNING Thisisanunvented gas firedheater Itusesair oxy gen from the room in which it is installed Provisions for ad equate combustion and venti lat...

Page 2: ...ser vicing Only a qualified service person should service and repair heater 12 Operating heater above elevations of 4 500 feet could cause pilot outage WARNING Any change to this heater or its control...

Page 3: ...Protection Association Inc Batterymarch Park Quincy MA 02269 UNPACKING 1 Remove heater from carton 2 Remove all protective packaging ap plied to heater for shipment 3 Check heater for any shipping da...

Page 4: ...and ventilation However in buildings of unusually tight construction you must provide additional fresh air Unusually tight construction is de fined as construction where a walls and ceilings exposed...

Page 5: ...nt draws combustion air from the outdoors and vents to the outdoors 4 Compare the maximum Btu Hr the space can support with the actual amount of Btu Hr used _________________ Btu Hr maximum the space...

Page 6: ...to adjoining room see op tion 3 Figure 2 Follow the National Fuel Gas Code NFPA 54 ANS Z223 1 Section 5 3 Air for Combustion and Ventilation for required size of ventilation grills or ducts Ventilatio...

Page 7: ...urniture clothing or other flammable objects are less than 36 inches from the front top or sides of the heater as a fireplace insert in high traffic areas in windy or drafty areas WARNING Maintainthem...

Page 8: ...een screwhead and wall Attaching to Wall Anchor Method Follow instructions below to attach mounting screws to hollow walls wall areas between studs or solid walls concrete or masonry 1 Drill holes at...

Page 9: ...id pe troleum LP gas Installationmustincludeanequipmentshutoff valve ground joint union and plugged 1 8 NPTtap LocateNPTtapwithinreachfortest gauge hook up NPT tap must be upstream from heater see Fig...

Page 10: ...d on or near gas meter 3 Make sure control knob of heater is in the OFF position 4 Check all joints from equipment shutoff valve to control valve see Figure 14 Apply mixture of liquid soap and wa ter...

Page 11: ...ight pilot The pilot is attached to the front of burner If needed keep pressingignitorbuttonuntilpilotlights Ignitor Electrode WARNING When running heater set control knob at LOW or HIGH locked positi...

Page 12: ...rect as shown in Figure 19 turn heater off see To Turn Off Gas to Appliance page 11 see Troubleshooting pages 13 through 15 GRH OV 008 BAD PILOT LP Figure 18 Correct Pilot Flame Pattern Thermocouple F...

Page 13: ...go out This prob lem could be caused by one or both of the following A Low gas pressure B Dirty or partially clogged ODS pilot 6 Thermocouple damaged 7 Control valve damaged REMEDY 1 Replace ignitor...

Page 14: ...imilar products TROUBLESHOOTING Continued OBSERVED PROBLEM Burner s does not light after ODS pilot is lit Delayed ignition of burner s Burner backfiring during combustion Burner plaque s does not glow...

Page 15: ...r burning vapors from paint hair spray glues etc see IMPORTANT statement above 2 Gas leak SeeWarning statement at top of page 1 Not enough fresh air is available 2 Low line pressure 3 ODS pilot is par...

Page 16: ...ernational When Gas Pressure Is Too Low pilot will not stay lit burner s will have delayed ignition heater will not produce specified heat When Gas Quality Is Bad pilot will not stay lit burner s will...

Page 17: ...553 203 248 7553 Parts Department Portable Heater Parts 342 N County Rd 400 East Valparaiso IN 46383 9704 All States 219 462 7441 1 800 362 6951 sales portableheaterparts com techservice portableheate...

Page 18: ...18 104276 NATURAL GAS HEATER CGN10RLA ILLUSTRATED PARTS BREAKDOWN CGN10RLA ODS PILOT 19 18 17 16 15 14 13 10 12 9 9 11 20 7 8 6 6 5 4 3 2 1 21 22 23 23 A B 7 2 7 1...

Page 19: ...01 Thermocouple 1 7 2 098594 01 Ignitor Electrode 1 8 099884 02 Burner Assembly 1 9 099056 06 Injector 2 10 099390 02 Tubing Valve to plaque A 1 11 099387 05 Pilot Tubing Valve to pilot 1 12 099392 01...

Page 20: ...airing a defective heater will be the responsibility of the owner TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE OF THE PRODUCT THIS EXPRESS WARRANTY EXCLUDES ANY AND...

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