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103413

UNVENTED (VENT-FREE) NATURAL GAS FIREPLACE

CGFP28N and CGFP28NT

SERVICE HINTS

Btu (Variable)

20,000/28,000

Type  Gas

Natural Gas Only

Ignition

Piezo

Manifold Pressure

3.4" W.C.

Inlet Gas Pressure (in. of water)

Maximum

10.5"

Minimum*

5"

Shipping Weight

80 lbs.

(*For purpose of input adjustment)

TECHNICAL
SERVICE

SPECIFICATIONS

These Parts Centrals are privately-owned
businesses. They have agreed to support our
customer’s needs by providing original re-
placement parts and accessories.

PARTS CENTRALS

You may feel your gas pressure is too low
or gas quality is bad. If so, contact your
local natural gas supplier.

When Gas Pressure Is Too Low

• pilot will not stay lit

• burners will have delayed ignition

• fireplace will not produce specified heat

When Gas Quality Is Bad

• pilot will not stay lit

• burners will produce flames and soot

• fireplace will backfire when lit

You may have further questions about in-
stallation, operation, or troubleshooting. If
so, contact DESA International’s Technical
Service Department at 1-800-DESA LOG
(1-800-337-2564).

You can also visit DESA International’s
Technical Service web site at

www.desatech.com

.

Baltimore Electric

1348 Dixwell Avenue
Hamden, CT 06514-0322
1-800-397-7553
203-248-7553
Parts Department

Portable Heater Parts

342 N. County Rd. 400 E.
Valparaiso, IN 46383-9704
All States
219-462-7441
1-800-362-6951
Parts Department

FBD

1349 Adams St.
Bowling Green,  KY 42103-3414
502-846-1199
1-800-654-8534

Four Flags Power Products

1115 Stateline Road
Niles, MI 49120-4728
616-684-2697
1-800-268-4983
Parts Only

Master Parts Distributor

1251 Mound Ave. NW
Grand Rapids , MI 49504-2672
616-791-0505
1-800-446-1446
Fax: 1-616-791-8270
Parts Department

Washer Equipment Co.

1715 Main Street
Kansas City, MO 64108-2195
KS, MO, AR
816-842-3911
Parts Department

Heater & Fireplace Store

1922 N Route 9
Cape May Court, NJ 08210-1110
609-624-0678
Parts Department

East Coast Energy Products

707 Broadway
W. Long Branch, NJ 07764-1542
732-870-8809
1-800-755-8809
Parts Department

Tarantin Tank Co.

P.O. Box 6129
Freehold, NJ 07728-6129
908-780-9340
1-800-922-0724
Parts Department

Dayton Hardware

P.O. Box 275
North Dayton Station
Dayton, OH 45404-0275
All States
937-258-3721
OH 1-800-762-3426
Parts Department

Halco Enterprises

208 Carter Drive, Unit 21
West Chester, PA 19382-4500
610-430-7717
1-800-368-0803
Parts Department

LaPorte’s Parts and Service

2444 North 5th Street
Hartsville, SC 29550-7704
803-332-0191
Parts Department

Cans Unlimited, Inc.

P.O. Box 645
Taylor, SC 29687-0013
All States
803-879-3009
1-800-845-5301
Parts Department

Summary of Contents for Comfort Glow CGFP28N

Page 1: ...ualified installer service agency or the gas supplier WARNING Improperinstallation adjustment alteration service ormaintenancecancauseinjury orpropertydamage Refertothis manual for correct installatio...

Page 2: ...on logs 17 Fireplace front and screen becomes very hot when running fireplace Keep children and adults away from hot sur faces to avoid burns or clothing igni tion Fireplace will remain hot for a time...

Page 3: ...fire box Remove packing 2 Locate two screws above top corners of the fireplace screen Remove and discard these screws Lift fireplace screen up and pull out to remove 3 Remove protective packaging app...

Page 4: ...er sources to light fireplace THERMOSTAT CONTROL CGFP28NT These fireplaces have a thermostat sensing bulb and a control valve The thermostat controls the heat output and flame height This maintains a...

Page 5: ...Hr Do not include direct vent gas appliances Direct vent draws combustion air from the outdoors and vents to the outdoors 4 Compare the maximum Btu Hr the space can support with the actual amount of B...

Page 6: ...m Outdoors Provide extra fresh air by using ventilation grills or ducts You must provide two per manent openings one within 12 of the ceiling and one within 12 of the floor Connect these items directl...

Page 7: ...in reach of a 120 volt grounded electrical out let orinstallanelectricaloutletwithinreach of the blower power cord For built in in stallation an outlet accessory GA3555 is available see Accessories pa...

Page 8: ...he holes in top mounting tabs of blower with holes in wall of wrapper see Fig ure 9 Using two 8 screws provided mount blower and tighten screws firmly 5 Route terminals end of power cord through large...

Page 9: ...urn blower off before continuing Blue Wire Red Wire Green Wire Black Wire White Wire Blue Wire To Switch and Cover Assembly Figure 14 Wiring Diagram If any of the original wire as supplied with the ap...

Page 10: ...e logs and set aside noting the prop erly mounted location of each 3 Remove screws that attach log base as sembly to fireplace Carefully lift up log base assembly and remove from fire place takingcare...

Page 11: ...ly line into fire place base area while replacing log base assembly Make sure the entire flexible gas line is in fireplace base area Note If firebrick is installed make sure the back of the firebox bo...

Page 12: ...ficient with other cabi net mantels and hearth bases Thismaycreateafirehazard See Accessories page 25 for correct mantels and hearth bases Figure 21 Minimum Clearance to Wall and Ceiling 42 16 INSTALL...

Page 13: ...ocation This installation includes an approved flexible gas line if allowed by local codes after the manual shutoff valve The flexible gas line must be the last item installed on the gas piping See In...

Page 14: ...NPT tap must be upstream from fireplace see Figure 30 Check your building codes for any special requirements for locating manual shutoff valve to fireplaces Apply pipe joint sealant lightly to male th...

Page 15: ...les forming show a leak Correct all leaks at once Pressure Testing Gas Supply Piping System Test Pressures In Excess Of 1 2 PSIG 1 Disconnect fireplace and its individual manual shutoff valve from gas...

Page 16: ...e see Operating Fire place pages 17 and 18 Thermostat controlled models or pages 18 and 19 Manually controlled models Check all other internal joints for leaks 7 Turn off fireplace see To Turn Off Gas...

Page 17: ...the safety information in first column 2 Make sure manual shutoff valve is fully open 3 Turn control knob clockwise to the OFF position 4 Wait five 5 minutes to clear out any gas Then smell for gas i...

Page 18: ...the comfort level you select The ideal comfort setting will vary by householddependingupontheamountof space to be heated the output of the central heating system etc Note Selecting the HI setting will...

Page 19: ...correctpilotflamepattern Figure 45 shows an incorrect pilot flame pattern Theincorrectpilotflameisnottouch ing the thermocouple This will cause the thermocouple to cool When the thermo couple cools th...

Page 20: ...hard ware store or home center may carry com pressed air in a can You can use a vacuum cleaner in the blow position If using com pressed air in a can please follow the direc tions on the can If you d...

Page 21: ...ocouple to cool causing pilot flame to go out This problemcouldbecausedbyoneorboth of the following A Low gas pressure B DirtyorpartiallycloggedODS pilot 6 Thermocouple damaged 7 Control valve damaged...

Page 22: ...page 20 2 Replace gas regulator 1 Problem will stop after a few hours of operation 1 Turn control knob to LO position and let warm up for a minute 2 Operate burners until air is removed from line Hav...

Page 23: ...air is available 2 Low line pressure 3 ODS pilot is partially clogged 1 Gas leak See Warning statement above 2 Control valve defective 1 Foreign matter between control valve and burner 2 Gas leak See...

Page 24: ...6514 0322 1 800 397 7553 203 248 7553 Parts Department Portable Heater Parts 342 N County Rd 400 E Valparaiso IN 46383 9704 All States 219 462 7441 1 800 362 6951 Parts Department FBD 1349 Adams St Bo...

Page 25: ...ve ready model number of your fireplace the replacement part number REPLACEMENT PARTS CABINET MANTEL ACCESSORY WITH FIREPLACE PERIMETER BRASS TRIM GMC11F Series Walnut Finished Hardwood Veneer GMC12U...

Page 26: ...L GAS FIREPLACE CGFP28N and CGFP28NT ILLUSTRATED PARTS BREAKDOWN LOG BASE ASSEMBLY VARIABLE MANUALLY CONTROLLED MODEL CGFP28N 27 8 9 8 8 19 13 12 8 6 3 4 1 2 7 7 1 7 2 10 18 23 16 11 26 14 6 6 6 6 21...

Page 27: ...100999 05 Rear Burner Assembly 1 12 102257 08CJ Base Assembly 1 13 098271 06 Ignitor Cable 1 14 103410 01CK Firebox Bottom 1 15 098867 09 Gas Regulator 1 16 101004 04 Front Burner Injector 1 17 102445...

Page 28: ...ATURAL GAS FIREPLACE CGFP28N and CGFP28NT ILLUSTRATED PARTS BREAKDOWN LOG BASE ASSEMBLY THERMOSTAT CONTROLLED MODEL CGFP28NT 18 6 27 8 9 8 8 19 13 12 3 4 1 2 7 7 1 7 2 10 16 11 26 14 5 6 6 6 6 22 25 2...

Page 29: ...Pilot Bracket 1 10 101330 05 Front Burner Assembly 1 11 100999 02 Rear Burner Assembly 1 12 102257 08CJ Base Assembly 1 13 098271 06 Ignitor Cable 1 14 103410 01CK Firebox Bottom 1 15 098867 09 Gas R...

Page 30: ...30 103413 UNVENTED VENT FREE NATURAL GAS FIREPLACE CGFP28N and CGFP28NT ILLUSTRATED PARTS BREAKDOWN FIREPLACE CGFP28N CGFP28NT 1 2 3 4 15 10 11 9 18 6 17 12 16 16 16 7 8 16 16 5 14 16 13 13 13...

Page 31: ...8 01CK Right Front Side 1 4 102759 01CK Left Front Side 1 5 101514 01CK Cover 1 6 101784 01 Snap in Magnet 2 7 103411 01CK Louver Hood 1 8 101838 03CJ Firebox Wrapper 1 9 103412 01CK Louver Door 1 10...

Page 32: ...lated to repairing a defective heater will be the responsibility of the owner TOTHEFULLEXTENTALLOWEDBYTHELAWOFTHEJURISDICTIONTHATGOVERNSTHESALEOFTHEPRODUCT THIS EXPRESS WARRANTY EXCLUDES ANY AND ALL O...

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