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WARRANTY INFoRMATIoN

kEEP ThIS WARRANTY

Model

Serial No.

Date Purchased

119635-01
Rev. B
0

7

/06

701 Industrial Drive
P.O. Box 90004
Bowling Green, KY 410-9004
www.desatech.com

LIMITEd WARRANTY 

ELECTRIC FIREPLACE/INSERT

DESA Heating Products warrants this product to be free from defects in materials and components for one (1) year 

from the date of first purchase (excluding bulbs and fuses), provided that the product has been properly installed, 

operated and maintained in accordance with all applicable instructions. To make a claim under this warranty the 

Bill of Sale or cancelled check must be presented.

This warranty is extended only to the original retail purchaser. This warranty covers the cost of part(s) required 

to restore this heater to proper operating condition (excluding bulbs and fuses) and an allowance for labor when 

provided by a DESA Heating Products Authorized Service Center. Warranty part(s) MUST be obtained through 

authorized dealers of this product and/or DESA Heating Products who will provide original factory replacement 

parts. Failure to use original factory replacement parts voids this warranty. The heater MUST be installed by a 

qualified installer in accordance with all local codes and instructions furnished with the unit.

This warranty does not apply to parts that are not in original condition because of normal wear and tear or parts that 

fail or become damaged as a result of misuse, accidents, lack of proper maintenance or defects caused by improper 

installation. Travel, diagnostic cost, labor, transportation and any and all such other costs related to repairing a 

defective heater will be the responsibility of the owner. Replacement bulbs are not included in this warranty.

TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE 

OF THE PRODUCT; THIS EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER EXPRESSED 

WARRANTIES AND LIMITS THE DURATION OF ANY AND ALL IMPLIED WARRANTIES, INCLUDING 

WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO ONE (1) 

YEAR ON ALL COMPONENTS (EXCLUDING BULBS) FROM THE DATE OF FIRST PURCHASE; AND 

DESA 

HEATING PRODUCTS’ LIABILITY IS HEREBY LIMITED TO THE PURCHASE PRICE OF THE 

PRODUCT AND DESA HEATING PRODUCTS SHALL NOT BE LIABLE FOR ANY OTHER DAMAGES 

WHATSOEVER INCLUDING INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES.

Some states do not allow a limitation on how long an implied warranty lasts or an exclusion or limitation of 

incidental or consequential damages, so the above limitation on implied warranties or exclusion or limitation on 

damages may not apply to you.

This warranty gives you specific legal rights and you may also have other rights that vary from state to state.

For information about this warranty write:

Always specify model and serial numbers when communicating with the factory.

We reserve the right to amend these specifications at any time without notice. The only warranty applicable is our 

standard written warranty. We make no other warranty, expressed or implied.

NOT A UPC

119635 01

Summary of Contents for CGEF32C

Page 1: ...ly with the optional accessories listed in these instruc tions Use of optional accessories not specifically tested for this heater could void the heater warranty and or result in a safety hazard This fireplace meets the construction and safety stan dards of H U D for application in manufactured homes when installed according to these instructions INSTALLER Leave this manual with the appliance CONS...

Page 2: ... and curtains at least 3 feet from front of heater and keep them away from sides and rear 3 Always unplug heater when not in use 4 Do not operate any heater with a damaged cord or plug or after heater malfunctions has been dropped or damaged in any way Return heater to authorized service facility for examination electrical or mechanical adjustment or repair 5 Do not use outdoors 6 This heater is n...

Page 3: ...uired 19 When transporting or storing heater keep in a dry place free from excessive vibration and store as to avoid damage Listing Approvals This heater has been tested in accordance with the CSA Standards for fixed and location dedicated electric room heaters in the United States All components are UL or CSA safety certified Ifyouneedassistanceduringinstallation pleasecon tact your local dealer ...

Page 4: ...loose insulation the heater must not beinstalledagainstvaporbarrier orexposedinsulation Localized overheating could occur and a fire could result CAUTION Donotexposethe heater to the elements such as rain etc CAUTION Wear gloves and safety glasses for protection dur ing installation and maintenance Figure 3 Heater Locations Unpacking and Testing Fireplace Carefully remove the unit from the box Pri...

Page 5: ... The power cord must not be pinched or against a sharp edge Secure cord to avoid tripping or snaggingtoreducetheriskoffire electric shock or personal injury Do not run cord under carpet ing Do not cover cord with throw rugs runners or the like Arrange cord away from traffic areas and where it will not be tripped over WARNING RISK OF FIRE To prevent a possible fire do not block air intake or exhaus...

Page 6: ... step in order to prevent personal injury To reduce the risk of fire do not run the power cord under rugs carpets etc Arrange the power supply cord away from high traffic areas where it may pose a tripping hazard Unit to be hardwired This fireplace must be installed by a qualified certified or li censed service person It can be wired for 120 V 1600 W or 240 V 3000 W see Wiring Diagram page 10 WARN...

Page 7: ... the right of the Remote Control Receiver see Figure 5 The LED is located to the right of the Flame But ton Push button to cycle through settings When this button is pushed the LED will turn on When heater is on heat will emit through vents located in the middle of the top louver panel see Figure 2 page 3 The heater has a built in thermostat so it will shut off automatically once the set temperatu...

Page 8: ...aner The glass should be completely dried with a lint free cloth or paper towel 3 In the event of glass breakage vacuum all remaining glass pieces with a shop vac DO NOTVACUUM WHILE PIECESARE HOT Replace glass only with replacement part specifically for this heater Never substitute material Only fully tempered soda lime safety glass may be used on this heater 6 The HEATER button activates the heat...

Page 9: ...ew bulb DO NOT exceed wattage 7 Replace spring clip 8 Repeat steps 4 through 7 for second bulb 9 Gently push log ember bed down into place 10 Replace grate and screws 11 Replace front panel Cleaning and Maintenance Continued Figure 7 Ember Bed Bulb Location Flame Generation Bulbs 1 Carefully remove front panel see steps 1 and 2 under Cleaning Firebox Compart ment page 8 2 Remove two screws that ho...

Page 10: ...Diagrams Cleaning and Maintenance Continued Replacement Parts Note Use only original replacement parts This will protect your warranty coverage for parts replaced under warranty Parts Under Warranty Contact authorized dealers of this product If they can t supply original replacement part s call DESA Heating Products Technical Service Department at 1 866 672 6040 When calling DESA Heating Products ...

Page 11: ...acewillnotcomeonwhen switch is flipped to ON Heater does not provide heat when turned on 1 Reset switch by turning main power switch off and waiting 5 minutes then turning it back on or reset circuit breaker 1 Disconnect from power source and inspect wiring for loose connections 2 Call a qualified service techni cian to replace flame motor 1 Inspect bulbs and replace if necessary 2 Disconnect from...

Page 12: ...www desatech com 119635 01B 12 Illustrated Parts Breakdown Models CGEF32C vef32A AND ES400 9 5 7 11 14 10 11 8 4 12 12 10 2 13 1 3 6 ...

Page 13: ...7 01 Control Board 32 Electric 1 3 117697 01 Flame Motor 1 4 117759 01 Flame Cylinder Assembly 1 5 119614 01 Log 1 6 117756 01 Rear Glass Mirror 1 7 119632 01 Front Face and Glass with Trim 1 8 119613 01 ON OFF Touch Pad 1 9 119616 01 Hardware Kit Feet Screws Board Clips 1 10 117754 01 Light Bulb Sockets 2 11 117695 01 Bulb 4 12 119633 01 Screw and Clip Glass Retainer 2 13 119634 01 Brick Liner Le...

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Page 16: ...esult of misuse accidents lack of proper maintenance or defects caused by improper installation Travel diagnostic cost labor transportation and any and all such other costs related to repairing a defective heater will be the responsibility of the owner Replacement bulbs are not included in this warranty TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE OF THE PRODUCT ...

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