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www.desatech.com

119635-01B

SAFETY INFoRMATIoN

 WARNING: Improper installa-

tion, adjustment, alteration, ser-

vice or maintenance can cause 

injury or property damage. Refer 

to this manual. For assistance or 

additional information, consult 

a qualified installer.

 CAUTION: Do not expose the 

heater to the elements (such as 

rain, etc).

 CAUTION: The fireplace in-

sert unit is mounted on rubber 

feet. The purpose is to ensure 

adequate air circulation beneath 

unit. DO NOT remove these feet. 

Do not install directly on carpet, 

rug, furniture or similar surfaces 

which could hinder or block the 

air flow.

Due  to  high  temperatures,  the 

firebox should be located out of 

traffic and away from furniture 

and draperies.

Do not place clothing or other 

flammable  material  on  or  near 

firebox. Never place any objects 

on the fireplace.

Carefully supervise young chil-

dren when they are in the room 

with fireplace.

Fireplace  becomes  very  hot 

when running. Keep children and 

adults away from hot surfaces to 

avoid burns or clothing ignition. 

Fireplace  will  remain  hot  for  a 

time after shutdown. Allow sur-

faces to cool before touching.

When using electrical heaters, basic precautions 

should always be followed to reduce the risk of 

fire, electric shock and injury to persons, including 

the following:

1.  Read all instructions before using this heater.

2.  Keep combustible materials, such as furniture, 

pillows, bedding, papers, clothes and curtains 

at least 3 feet from front of heater and keep 

them away from sides and rear.

3.  Always unplug heater when not in use.

4.  Do not operate any heater with a damaged cord 

or plug or after heater malfunctions, has been 

dropped or damaged in any way. Return heater 

to authorized service facility for examination, 

electrical or mechanical adjustment or repair.

5.  Do not use outdoors.

6.  This heater is not intended for use in bath-

rooms,  laundry  areas  and  similar  indoor 

locations. Never locate heater where it may 

fall into a bathtub or other water container.

7.  Do not run cord under carpeting. Do not cover 

cord with throw rugs, runners or the like. Ar-

range cord away from traffic area and where 

it will not be tripped over. 

8.  To disconnect heater, turn controls to "OFF" 

before removing plug from outlet.

9.  Do not insert or allow foreign objects to enter any 

ventilation or exhaust opening as this may cause 

an electric shock or fire or damage the heater.

10.  To prevent possible fire, do not block air 

intakes in any manner.

11.  A heater has hot and arcing or sparking parts 

inside. Do not use it in areas where gasoline, 

paint or flammable liquids/vapors are used or 

stored.

TAbLE oF CoNTENTS

Safety Information ............................................... 
Listing Approvals ................................................. 3

Product Dimension Specifications

 ....................... 3

Product Identification

 ........................................... 3

Locating Fireplace ............................................... 4
Unpacking and Testing Fireplace ........................ 4
Installation ........................................................... 5
Finishing .............................................................. 7

Operating Instructions ......................................... 7
Cleaning and Maintenance .................................. 8
Technical Service............................................... 10
Wiring Diagrams ................................................ 10
Replacement Parts ............................................ 10
Troubleshooting ..................................................11
Illustrated Parts Breakdown and Parts List........ 1
Warranty Information ...........................Back Cover

Summary of Contents for CGEF32C

Page 1: ...ly with the optional accessories listed in these instruc tions Use of optional accessories not specifically tested for this heater could void the heater warranty and or result in a safety hazard This fireplace meets the construction and safety stan dards of H U D for application in manufactured homes when installed according to these instructions INSTALLER Leave this manual with the appliance CONS...

Page 2: ... and curtains at least 3 feet from front of heater and keep them away from sides and rear 3 Always unplug heater when not in use 4 Do not operate any heater with a damaged cord or plug or after heater malfunctions has been dropped or damaged in any way Return heater to authorized service facility for examination electrical or mechanical adjustment or repair 5 Do not use outdoors 6 This heater is n...

Page 3: ...uired 19 When transporting or storing heater keep in a dry place free from excessive vibration and store as to avoid damage Listing Approvals This heater has been tested in accordance with the CSA Standards for fixed and location dedicated electric room heaters in the United States All components are UL or CSA safety certified Ifyouneedassistanceduringinstallation pleasecon tact your local dealer ...

Page 4: ...loose insulation the heater must not beinstalledagainstvaporbarrier orexposedinsulation Localized overheating could occur and a fire could result CAUTION Donotexposethe heater to the elements such as rain etc CAUTION Wear gloves and safety glasses for protection dur ing installation and maintenance Figure 3 Heater Locations Unpacking and Testing Fireplace Carefully remove the unit from the box Pri...

Page 5: ... The power cord must not be pinched or against a sharp edge Secure cord to avoid tripping or snaggingtoreducetheriskoffire electric shock or personal injury Do not run cord under carpet ing Do not cover cord with throw rugs runners or the like Arrange cord away from traffic areas and where it will not be tripped over WARNING RISK OF FIRE To prevent a possible fire do not block air intake or exhaus...

Page 6: ... step in order to prevent personal injury To reduce the risk of fire do not run the power cord under rugs carpets etc Arrange the power supply cord away from high traffic areas where it may pose a tripping hazard Unit to be hardwired This fireplace must be installed by a qualified certified or li censed service person It can be wired for 120 V 1600 W or 240 V 3000 W see Wiring Diagram page 10 WARN...

Page 7: ... the right of the Remote Control Receiver see Figure 5 The LED is located to the right of the Flame But ton Push button to cycle through settings When this button is pushed the LED will turn on When heater is on heat will emit through vents located in the middle of the top louver panel see Figure 2 page 3 The heater has a built in thermostat so it will shut off automatically once the set temperatu...

Page 8: ...aner The glass should be completely dried with a lint free cloth or paper towel 3 In the event of glass breakage vacuum all remaining glass pieces with a shop vac DO NOTVACUUM WHILE PIECESARE HOT Replace glass only with replacement part specifically for this heater Never substitute material Only fully tempered soda lime safety glass may be used on this heater 6 The HEATER button activates the heat...

Page 9: ...ew bulb DO NOT exceed wattage 7 Replace spring clip 8 Repeat steps 4 through 7 for second bulb 9 Gently push log ember bed down into place 10 Replace grate and screws 11 Replace front panel Cleaning and Maintenance Continued Figure 7 Ember Bed Bulb Location Flame Generation Bulbs 1 Carefully remove front panel see steps 1 and 2 under Cleaning Firebox Compart ment page 8 2 Remove two screws that ho...

Page 10: ...Diagrams Cleaning and Maintenance Continued Replacement Parts Note Use only original replacement parts This will protect your warranty coverage for parts replaced under warranty Parts Under Warranty Contact authorized dealers of this product If they can t supply original replacement part s call DESA Heating Products Technical Service Department at 1 866 672 6040 When calling DESA Heating Products ...

Page 11: ...acewillnotcomeonwhen switch is flipped to ON Heater does not provide heat when turned on 1 Reset switch by turning main power switch off and waiting 5 minutes then turning it back on or reset circuit breaker 1 Disconnect from power source and inspect wiring for loose connections 2 Call a qualified service techni cian to replace flame motor 1 Inspect bulbs and replace if necessary 2 Disconnect from...

Page 12: ...www desatech com 119635 01B 12 Illustrated Parts Breakdown Models CGEF32C vef32A AND ES400 9 5 7 11 14 10 11 8 4 12 12 10 2 13 1 3 6 ...

Page 13: ...7 01 Control Board 32 Electric 1 3 117697 01 Flame Motor 1 4 117759 01 Flame Cylinder Assembly 1 5 119614 01 Log 1 6 117756 01 Rear Glass Mirror 1 7 119632 01 Front Face and Glass with Trim 1 8 119613 01 ON OFF Touch Pad 1 9 119616 01 Hardware Kit Feet Screws Board Clips 1 10 117754 01 Light Bulb Sockets 2 11 117695 01 Bulb 4 12 119633 01 Screw and Clip Glass Retainer 2 13 119634 01 Brick Liner Le...

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Page 16: ...esult of misuse accidents lack of proper maintenance or defects caused by improper installation Travel diagnostic cost labor transportation and any and all such other costs related to repairing a defective heater will be the responsibility of the owner Replacement bulbs are not included in this warranty TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE OF THE PRODUCT ...

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