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116200-01L

31

INSPECTING bURNERS

Continued

BURNER FLAME PATTERN

Burner flames will be steady; not lifting or float

-

ing. Flame patterns will be different from unit 
to unit and will vary depending on installation 
type and weather conditions.
If  vent  configuration  is  installed  incorrectly, 
flames will lift or "ghost". This can be danger

-

ous. Inspect flames after installation to ensure 
proper installation and performance.
Figure 50 shows a typical flame pattern.
If  burner  flame  pattern  differs  from  that  de

-

scribed:
•  turn fireplace off (see 

To Turn Off Gas to 

Appliance

, page 28)

•  see 

Troubleshooting

, page 33

Figure 50 - Typical Flame Pattern

CLEANING AND MAINTENANCE

 WARNING: Turn off fireplace 

and let cool before cleaning.

  CAUTION:  You  must  keep 

control  areas,  burners  and 

circulating air passageways of 

fireplace  clean.  Inspect  these 

areas  of  fireplace  before  each 

use.  Have  fireplace  inspected 

yearly  by  a  qualified  service 

person.  Fireplace  may  need 

more frequent cleaning due to 

excessive  lint  from  carpeting, 

bedding material, pet hair, etc.

GLASS DOOR

  WARNING:  Handle  glass 

door  panel  with  care.  Do  not 

strike, slam or otherwise abuse 

glass. Do not operate fireplace 

with the glass door unlatched, 

removed, cracked or broken.

  WARNING:  Do  not  use 

abrasive  cleaners  as  this  may 

damage glass. Use a nonabra

-

sive household glass cleaner to 

clean glass. Do not clean glass 

when hot.

Glass  must  be  cleaned  periodically.  During 
start-up it is normal for condensation to form 
on the inside of the glass causing lint, dust and 
other airborne particles to cling to the glass 
surface. During initial start-up a slight film may 
form  on  the  glass  due  to  paint  curing.  The 
glass should be cleaned several times with a 
non-ammonia, nonabrasive household clean

-

er and warm water after the first two weeks 
of operation. Thereafter, clean the glass two 
or three times during each heating season, 
depending on the usage and circumstances 
present. Refer to 

Removing/Replacing Glass 

Door

, page 25 of this manual when removing 

glass door for cleaning.

 WARNING: Only parts sup

-

plied by the manufacturer should 

be used when replacing broken 

or  damaged  glass  door  panel 

(see 

Replacement  Parts

,  page 

37).  This  glass  door  panel  is 

a  complete  unit.  No  substitute 

materials may be used.

Summary of Contents for CGCDV36NR SERIES

Page 1: ...or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance WHAT TO DO IF YOU SMELL GAS Do not try to light any appliance Do not touch any electrical switch do not use any phone in your building Immediatelycallyourgassupplierfromaneighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department Installati...

Page 2: ...c tive harm IMPORTANT Read this owner s manualcarefullyandcompletely before trying to assemble op erate or service this log set Improper use of this log set can cause serious injury or death from burns fire explosion electrical shock and carbon monoxide poisoning DANGER Carbonmonoxide poisoning may lead to death This fireplace must be installed by a qualified certified or licensed service person I...

Page 3: ...ccessory not approved for use with this fire place WARNING This appliance is only for use with the type of gasindicatedontheratingplate Thisapplianceisnotconvertible for use with other gases unless a certified kit is used Safety Continued WARNING Donotallowfans toblowdirectlyintothefireplace Avoidanydraftsthatalterburner flame patterns Due to high temperatures the appliance should be located out o...

Page 4: ...gas valve and pilot light before cleaning fireplace 6 Have venting system inspected annually by a qualified service person If needed have venting system cleaned or repaired See Cleaning and Maintenance page 31 7 Do not use any solid fuels wood coal paper cardboard etc in this fireplace Use only the gas type indicated on fire place nameplate 8 This appliance when installed must be electrically grou...

Page 5: ... the outlet at the bottom of the fireplace when framing A piezo ignitor and ceramic electrode cre ate spark to ignite the pilot light It does not require any matches batteries or any other sources of ignition to light the pilot Each time you turn on your fireplace you may notice some amount of condensation on the inside of the fireplace glass This is normal and will disappear after 10 20 minutes o...

Page 6: ...ls to prevent accidental blockage of venting system When using snow blowers do not direct snow towards vent termination area For horizontal installations above 2 000 feet it is recommended that a 12 extension pipe be added before starter elbow and a round horizontal termination be used see High Altitude Installation page 17 Pre Installation Preparation Continued Clearances Minimum clearances to co...

Page 7: ... 41 1 4 21 Horizontal Vent 24 1 2 Vertical Vent C B A D E F G Top of Louver Opening 3 2 1 4 5 6 7 Wall Figure 5 Framing Clearances for Corner Installation Ref Mantel Depth Ref Mantel from Top of Louver Opening 1 14 A 16 2 12 B 14 3 10 C 12 4 8 D 10 5 6 E 8 6 4 F 6 7 2 G 4 Figure 6 Clearances for Combustible Mantels 41 41 1 4 35 3 4 49 5 8 13 3 4 68 1 2 103 8 Nailing Tabs 15 ...

Page 8: ... US if greater than 50 000 36 91 cm in Canada if greater than 100 000 K clearance to a mechanical air supply inlet In Canada 6 ft 1 83m minimum In US 3 ft 91 cm above if within 10 ft 3 m horizontally L clearance above paved side walk or a paved driveway located on public property 84 213 3 cm minimum M clearance under veranda porch deck 12 30 5 cm minimum N clearance above a roof shall extend a min...

Page 9: ...minate on the out side of the structure and can not be attached to a chimney or flue system serving a separate solid fuel or gas burning appliance Adirect vent appliance must have its own venting system DO NOT common vent this appliance These models are approved to be vented either horizontally through an outside wall or vertically through a roof or chase enclosure using the following guidelines W...

Page 10: ... adjacent pipes Push pipe sections together and twist one section clockwise approximately one quarter turn until sections are fully locked see Figure 8 Note Horizontal runs of vent must be sup ported every three feet Use wall straps for this purpose 3 Use a 45 elbow to connect venting sys tem to fireplace flue collar The elbow is designed to be twist locked onto flue collar as described in step 2 ...

Page 11: ...d screws provided see Figure 11 Siding standoff must sit flush against exterior fascia material 7 Connecting Vent Cap with Horizontal Vent Pipe Slide wall firestop over vent pipe before connecting horizontal run to vent cap see Figure 12 Carefully move fireplace with vent as sembly attached toward wall and insert vent pipe into horizontal termination Pipe overlap should be a minimum of 1 1 4 see F...

Page 12: ...ired NOTICE Donotsealtermination cap to vent pipe Cap must be removable for vent inspection and maintenance WARNING Never run vent downward as this may cause excessive temperatures which could cause a fire Operation of improperly installed and main tained venting system could result in serious injury property damage or loss of life GROUND FLOOR INSTALLATION Recommended Applications Installation us...

Page 13: ...ecommended Applications Installations requiring a vertical rise on building exterior Any installation using snorkel termination to achieve one foot above ground Snorkel terminations are available for installations requiring a vertical rise on the exterior of the building If installing snorkel termination below grade you must provide proper drainage to prevent water from entering snorkel terminatio...

Page 14: ...for a horizontal system using two 90 elbows Venting with Two 90 Elbows Vertical V Horizontal H1 Horizontal H2 5 min 6 max 6 min 12 max 7 min 18 max 8 min 20 max 20 max 20 max Figure 18 Horizontal Termination Configuration for Venting Using Two 90 Elbows with Termination at 90 with Fireplace 45 Elbow Venting with Two 90 Elbows Vertical V Horizontal H1 Horizontal H1 Horizontal H2 5 min 2 max 6 max 6...

Page 15: ...above ceiling is an insulated ceiling or an attic nail firestop from top side This prevents loose insula tion from falling into required clearance space If area above ceiling is a living space install firestop below framed hole Firestop should be installed with no less than three nails per side see Figure 20 2 Assemble the desired lengths of pipe and elbows necessary to reach from fireplace flue u...

Page 16: ...Vertical Venting Configuration Using One 90 Elbow Vertical Round High Wind Termination Shown 45 Elbow Note Install restrictor into inner collar of fireplace as shown similar factors may cause poor draft or down drafting in high winds Increasing vent height may solve this problem 7 Twist lock vent cap onto last section of vent pipe Note If vent pipe passes through any occu pied areas above first fl...

Page 17: ...When installing a non high altitude fireplace at an elevation above 2000 feet in the USA you may need to decrease the input rating Note Install restrictor into inner collar of fireplace as shown Venting with Two 90 Elbows Vertical V1 Horizontal H 5 min 6 max 6 min 12 max 7 min 18 max 8 min 20 max Vertical Venting V 40 max Note Install restrictor into inner collar of fireplace as shown by changing ...

Page 18: ... Roof Flashing 0 12 6 12 26 Screws VKC 58 Corner Vent Kit Galvanized Includes 45 Elbow 7 12 Adjustable Pipe Wall Firestop Horizontal Termination 6 Pipe 90 Elbow 18 Screws HHTK 58 High Wind Round Horizontal Termination Kit Includes Round Termination Wall Firestop 45 Elbow HHT 58 High WInd Round Horizontal Termination Kit Galvanized HTS 58 Horizontal Square Termination Galvanized HTKS 58 Horizontal ...

Page 19: ...ace See retailer where you purchased the fireplace for proper fireplace according to your gas type or to purchase gas conversion kit see Accessories page 42 Installing optional blower accessories NOTICE If installing blower in an existing fireplace with gas connections shut off gas sup ply and disconnect heater from gas supply Contact a qualified service person to do this WARNING If there is a dup...

Page 20: ...Power cord outer insulation sleeve may have to be stripped slightly to allow enough wire length to reach and make all connec tions DO NOT trim excessive length away Enable just enough to make all connections securely 3 Place blower against lower rear wall of firebox outer wrapper with exhaust port di rected upward and thermodisc positioned up near fireplace bottom Thermodisc must be oriented near ...

Page 21: ... Fan Switch N O Green White On 110 115 V A C Blower Motor Black Off 1 2 Black Installing Gas Piping to Fireplace Location WARNING A qualified service person must connect fireplace to gas supply Follow all local codes CAUTION For propane LP units neverconnectfireplacedi rectly to the propane LP supply This heater requires an external regulator not supplied Install the external regulator between the...

Page 22: ...Figure 32 Locate sediment trap drip leg where it is within reach for cleaning Install in piping sys tem between fuel supply and fireplace Locate sediment trap drip leg where trapped matter is not likely to freeze A sediment trap traps moisture and contaminants This keeps them from going into fireplace gas controls If sedi ment trap drip leg is not installed or is installed wrong fireplace may not ...

Page 23: ...gas fireplace or opening main gas valve located on or near gas meter for natural gas fireplace or using compressed air 4 Check all joints of gas supply piping sys tem Apply noncorrosive leak detection fluid to all joints Bubbles forming show a leak Correct all leaks at once 5 Reconnect fireplace and equipment shutoff valve to gas supply Check recon nected fittings for leaks Test Pressures Equal To...

Page 24: ... not connected as shown switch will not work 2 Route 25 ft wire through openings pro vided on sides of burner system to a con venient location to mount your switch 3 Connect one bare wire end to each termi nal of GWMS2 wall switch 4 Install wall switch and cover in the wall Fireplace Installation Continued Figure 37 Connecting Wall Switch to Control Valve To Wall Switch Accessory Installing Option...

Page 25: ...re moving glass door or louvers Removing Louver Panels Remove top and bottom louver panels by simultaneously pulling both top end spring latches towards center of appliance until they are disengaged from locating holes see Figure 41 Repeat for bottom spring latches and pull louvers outward To install or replace items removed simply reverse procedures above Figure 41 Removing Louver Panel Louver Pa...

Page 26: ...s with embers It is not necessary to use all of the ember material provided 2 Pour lava rock onto plenum but not onto flat burner It is not necessary to use all of the lava rock provided NOTICE Do not put lava rock on burner or under burner Placing lava rock on burner will cause performance problems 3 Close glass door lock door latches replace screen and close louvers see Removing Glass Door steps...

Page 27: ...ppliance is equipped with an igni tion device which automatically lights the pilot Do not light pilot by hand B BEFORE LIGHTING smell all around the appliance area for gas Be sure to smell next to the floor because some gas is heavier than air and will settle on the floor WHAT TO DO IF YOU SMELL GAS Do not try to light any appliance Do not touch any electric switch do not use any phone in your bui...

Page 28: ... be performed 4 Push in gas control knob slightly and turn clockwise to OFF 5 Close lower louver panel MANUAL LIGHTING PROCEDURE 1 Remove glass door see Removing Re placing Glass Door page 25 2 Follow steps 1 through 8 under Lighting Instructions page 27 3 Press gas control knob and light pilot with match 4 Keepgascontrolknobpressedinfor30sec onds after lighting pilot After 30 seconds release gas ...

Page 29: ...m the fireplace will turn off the fireplace Ideally place the hand held remote in the center of the room facing towards the fireplace Note Do not hold the hand held remote for a long time Body temperature will affect its operation in the AUTO mode Figure 48 Thermostat Hand Held Remote Control Unit HRC200 LOCK MANU AUTO ºC ºF TEMP POWER ROOM TEMP SET TEMP AUTO Turns Hand Held Remote On or Off and A...

Page 30: ...blower have an ON setting and an OFF setting Blower will only run when switch is in the ON position In the OFF posi tion blower will not operate Note for BKT Only If you are using BKT blower with optional thermostat wall mounted or remote control for fireplace your fireplace and blower will not turn on and off at the same time Fireplace may run for several minutes before blower turns on After heat...

Page 31: ...edding material pet hair etc GLASS DOOR WARNING Handle glass door panel with care Do not strike slam or otherwise abuse glass Do not operate fireplace with the glass door unlatched removed cracked or broken WARNING Do not use abrasive cleaners as this may damage glass Use a nonabra sive household glass cleaner to clean glass Do not clean glass when hot Glass must be cleaned periodically During sta...

Page 32: ...excess dust dirt or lint logs If you remove logs for cleaning refer to Installing Lava Rock and Glowing Embers page 26 to properly replace logs Use a vacuum cleaner to remove any carbon buildup on logs Replace log s if broken See Replacement Parts on page 37 Replace ember material periodically as needed See Replacement Parts on page 37 Venting system Conduct annual inspection of venting system fol...

Page 33: ...when in stalled 5 Depleted gas supply pro pane LP models only 6 Pilot is clogged 7 Gas regulator setting is not correct REMEDY 1 Reconnect ignitor cable 2 Free ignitor cable if pinched by any metal or tubing Keep ignitor cable dry 3 Tighten nut holding piezo ig nitor Nut is located behind the mounting bracket 4 Replace ignitor cable 5 Replace piezo ignitor 6 Replace pilot assembly 7 Tighten electr...

Page 34: ...ny 2 Clean burner see Cleaning and Maintenance page 31 or replace burner orifice 1 Clean burner see Cleaning and Maintenance page 31 or replace burner orifice 2 Replace damaged burner 3 Replace gas control 1 Problem will stop after a few hours of operation TROUBLESHOOTING Continued POSSIBLE CAUSE 1 Gas control knob not fully pressed in 2 Gas control knob not pressed in long enough 3 Equipment shut...

Page 35: ...eck vent configuration specifications see Venting Installation page 9 1 This is normal If noise is excessive contact qualified service person 1 Replace 9 volt batteries in receiver and hand held remote control 1 Clean out air holes at burn er inlets Periodically repeat as needed 2 Remove blockage or re place burner 3 Have vent system inspect ed including termination cap Remove any restric tions or...

Page 36: ...eak See Warning statement above 2 Control valve defective 1 Gas leak See Warning statement above OBSERVED PROBLEM Fireplace produces un wanted odors Fireplace shuts off in use Gas odor even when control knob is in OFF position Gas odor during combustion REMEDY 1 Locate and correct all leaks see Checking Gas Connec tions page 23 1 Fireplace has been tested for up to 40 mph winds However extreme con...

Page 37: ... of this product If they can t supply original replacement part s call DESA Heating LLC at 1 866 672 6040 When calling DESA Heating LLC have ready your name your address model and serial numbers of your heater how heater was malfunctioning purchase date Usually we will ask you to return the part to the factory Parts Not Under Warranty Contact authorized dealers of this product If they can t supply...

Page 38: ...www desatech com 116200 01L 38 Parts Models Vc36N VVc36N Vc36P VVc36P cgcdv36nr and cgcdv36pr Series 6 7 22 19 20 15 2 14 21 8 1 4 13 9 16 3 18 5 17 23 10 11 12 24 25 26 ...

Page 39: ...er Assembly 1 5 108011 02 Bottom Louver Assembly 1 6 Fireplace Top 1 7 Fireplace Top Insulation 1 8 Fireplace Surround 1 9 109082 01 Heat Shield 1 10 116215 01 Log Set with Grate Assembly 1 11 116338 01 Right Burner Log 1 12 116339 01 Left Burner Log 1 13 See Below Left Refractory Brick Panel 1 14 See Below Rear Refractory Brick Panel 1 15 See Below Right Refractory Brick Panel 1 16 108719 01 Scre...

Page 40: ...www desatech com 116200 01L 40 7 15 10 12 1 12 2 3 13 9 11 21 22 TPTH TP TH 6 12 14 18 17 17 18 19 20 16 14 8 4 5 Parts Burner assembly models Vc36N VVc36N Vc36P VVc36P cgcdv36nr and cgcdv36pr ...

Page 41: ...ubing Assembly 1 9 111288 02 Flex Gas Line 1 10 108084 02 Pilot Assembly NG 1 108084 03 Pilot Assembly LP 1 108084 05 Pilot Assembly HA Models 1 11 14389 Natural Gas Valve 1 14390 Propane LP Gas Valve 1 117370 01 Natural Gas High Altitude Valve 1 12 11165 Screw 10 x 5 8 Zinc 23 13 111913 01 Burner Base Gasket 1 14 14500 Brass Fitting 2 15 116345 01 Pilot Bracket 1 16 26827 Switch Bracket 1 17 1122...

Page 42: ...s needed Com plete installation and operation instructions included in this manual Notice All accessories may not be available for all fireplace models Purchase these accessories from your local dealer If they can not supply these accessories call DESAHeating LLC at 1 866 672 6040 for information You can also write to the address listed on the back page of this manual Brick Liner kit BL36DA Textur...

Page 43: ...or off without leaving the comfort of your easy chair A wall mounted docking station is included Wall mounted thermostat control kit gwmt1 Allows easy wall access for thermostatic operation of your fireplace Wall mounted on off switch gwmS2 Allows burner system to be turned on and off with a wall switch Receiver and Hand Held on off Remote Control Kit HRC100 Series Allows the fireplace to be turne...

Page 44: ...es not apply to parts that are not in original condition because of normal wear and tear or parts that fail or become damaged as a result of misuse accidents lack of proper maintenance or defects caused by improper installation Travel diagnostic cost labor transportation and any and all such other costs related to repair will be the responsibility of the owner TO THE FULL EXTENTALLOWED BY THE LAW ...

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