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123502-01C
29
TRoUBlEsHooTiNG
Continued
POSSIbLE CAUSE
1. Residues from manufac-
turing processes and log
curing
2. Not enough air
3. Gas regulator defective
1. Turning control knob to HI
position when burner is
cold
2. Air in gas line
3. Air passageways on fire
-
place blocked
4. Dirty or partially clogged
burner orifice
1. When heated, vapors from
furniture polish, wax, carpet
cleaners, etc. may turn into
white powder residue
1. Not enough combustion/
ventilation air
1. Battery is not installed. Bat-
tery power is low
1. Metal expanding while
heating or contracting while
cooling
REMEDY
1. Problem will stop after a few
hours of operation
2. Check burner for dirt and
debris. If found, clean
burner (see
Cleaning and
Maintenance,
page 25)
3. Replace gas regulator
1. Turn control knob to LO
position and let warm up
for a minute
2. Operate burner until air is
removed from line. Have
gas line checked by local
natural gas company
3. Observe minimum installation
clearances (see page 10)
4. Clean burner (see
Cleaning
and Maintenance,
page 25)
or replace burner orifice
1. Turn fireplace off when
using furniture polish, wax,
carpet cleaners or similar
products
1. Refer to
Air for Combustion
and Ventilation
require-
ments (page 6)
1. Replace 9-volt batteries in
receiver and remote control
1. This is normal with most
fireplaces. If noise is ex
-
cessive, contact qualified
service person
ObSERvED PRObLEM
Slight smoke or odor during
initial operation
Fireplace produces a whistling
noise when burner is lit
White powder residue forming
within burner box or on adja
-
cent walls or furniture
Moisture/condensation no-
ticed on windows
Remote does not function (Re-
mote-Ready Models Only)
Fireplace produces a clicking/
ticking noise just after burners
are lit or shut off