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111162-01B

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For more information, visit www.desatech.com

For more information, visit www.desatech.com

TROUBLESHOOTING

 WARNING: Turn off heater

and let cool before servicing. Only
a qualified service person should
service and repair heater.

 CAUTION: Never use a wire,

needle, or similar object to clean
ODS/pilot. This can damage ODS/
pilot unit.

POSSIBLE CAUSE

1. Ignitor electrode not connected to ig-

nitor cable

2. Ignitor cable pinched or wet

3. Broken ignitor cable
4. Bad piezo ignitor
5. Ignitor electrode broken
6. Ignitor electrode positioned wrong

1. Gas supply turned off or equipment

shutoff valve closed

2. Control knob not in PILOT position
3. Control knob not pressed in while in

PILOT position

4. Air in gas lines when installed

5. ODS/pilot is clogged

6. Gas regulator setting is not correct
7. Depleted gas supply (propane/LP only)

1. Control knob not fully pressed in
2. Control knob not pressed in long enough

3. Equipment shutoff valve not fully open
4. Pilot flame not touching thermocouple,

which allows thermocouple to cool, caus-
ing pilot flame to go out. This problem could
be caused by one or both of the following:
A) Low gas pressure
B) Dirty or partially clogged ODS/pilot

5. Thermocouple connection loose at con-

trol valve

6. Thermocouple damaged
7. Control valve damaged

1. Burner orifice clogged

2. Inlet gas pressure is too low

3. Burner orifice diameter is too small
4. Thermopile leads disconnected or im-

properly connected

5. Burners will not come on in remote position

REMEDY

1. Reconnect ignitor cable

2. Free ignitor cable if pinched by any

metal or tubing. Keep ignitor cable dry

3. Replace ignitor cable
4. Replace piezo ignitor
5. Replace pilot assembly
6. Replace pilot assembly

1. Turn on gas supply or open equipment

shutoff valve

2. Turn control knob to PILOT position
3. Press in control knob while in PILOT

position

4. Continue holding down control knob. Re-

peat igniting operation until air is removed

5. Clean ODS/pilot (see Cleaning and

Maintenance, pages 16 and 17) or re-
place ODS/pilot assembly

6. Replace gas control
7. Contact local propane/LP gas company

1. Press in control knob fully
2. After ODS/pilot lights, keep control

knob pressed in 30 seconds

3. Fully open equipment shutoff valve
4. A) Contact local propane/LP or natural

gas company

B) Clean ODS/pilot (see Cleaning and
Maintenance
, pages 16 and 17) or re-
place ODS/pilot assembly

5. Hand tighten until snug, then tighten

1/4 turn more

6. Replace pilot assembly
7. Replace control valve

1. Clean burner (see Cleaning and Main-

tenance, pages 16 and 17) or replace
burner orifice

2. Contact local propane/LP or natural gas

company

3. Replace burner orifice
4. Reconnect leads (see Wiring Diagram,

page 21)

5. Replace battery in transmitter and hand-

held remote

OBSERVED PROBLEM

When ignitor button is pressed, there is no
spark at ODS/pilot

When ignitor button is pressed, there is
spark at ODS/pilot but no ignition

ODS/pilot lights but flame goes out when
control knob is released

Burner does not light after ODS/pilot is lit

Note:

 For additional help, visit DESA

Heating Products’ technical service web
site at 

www.desatech.com

.

Note:

 All troubleshooting items are listed in

order of operation.

TROUBLESHOOTING

Summary of Contents for Amity

Page 1: ...ualified installer service agency or the gas supplier WARNING Improper installation adjustment alteration service or maintenance can cause injuryorpropertydamage Refertothismanual for correct installa...

Page 2: ...g WARNING Anychangetothisheateroritscontrols can be dangerous WARNING Do not allow fans to blow directly into the fireplace Avoid any drafts that alter burner flame patterns Ceiling fans can create dr...

Page 3: ...ater needs fresh outside air ventilation to run properly This heater has an Oxygen Depletion Sensing ODS safety shutoff system The ODS shuts down the heater if not enough fresh air is available See Ai...

Page 4: ...ually Tight Construction The air that leaks around doors and windows may provide enough fresh air for combustion and ventilation However in buildings of unusually tight construction you must provide a...

Page 5: ...the outdoors Example Gas water heater _____________ Btu Hr Vent free heater _____________ Btu Hr Total _____________ Btu Hr WARNING If the area in which the heater may be operated is smaller than tha...

Page 6: ...Code ANSI Z223 1 NFPA 5 Section 5 3 Air for Combustion and Ventilation for required size of ventilation grills or ducts IMPORTANT Do not provide openings for inlet or outlet air into attic if attic ha...

Page 7: ...clearances If you can provide greater clearances from floor ceil ing and adjoining side and back walls Carefully follow the instructions below This stove is a freestanding unit designed to set directl...

Page 8: ...from inside stove cavity Contents include 1 Stove bottom 4 Legs Amity and Victor Hearth models include leg leveler bolts 1 Bottom door 1 Top grate 1 Hardware kit bag with fasteners 6 Carefully lay sto...

Page 9: ...er stove is in normal standing position 13 Carefully lift stove back up on its four attached legs 14 Set top grate into stove top 15 If available install gas log heater inside stove cavity before inst...

Page 10: ...se mounting hole and through stove bottom Connect hex nut to bolt on underside of stove bottom The bolt hex head is for a 5 16 socket and the hex nuts are for a 3 8 socket If sockets are not available...

Page 11: ...r connect propane LP heater di rectly to the propane LP supply This heater requires anexternalregulator notsupplied Installtheexternal regulator between the heater and propane LP supply WARNING This a...

Page 12: ...leaks after installing or servicing Correct all leaks at once CHECKING GAS CONNECTIONS Pressure Testing Gas Supply Piping System Test Pressures In Excess Of 1 2 PSIG 3 5 kPa 1 Disconnect appliance wit...

Page 13: ...ly B BEFORE LIGHTING smell all around the appliance area for gas Be sure to smell next to the floor because some gas is heavier than air and will settle on the floor WHAT TO DO IF YOU SMELL GAS Do not...

Page 14: ...e away from home for long periods of time Heater will come on automatically with selector switch in the ON position OPERATING HEATER Continued O F F P I L O T O N L O IH AUTO OFF ON Figure 23 Control...

Page 15: ...fullypress the C F mode button with the end of a paper clip or similar blunt object Manual Mode 1 Press the POWER and LOCK buttons together to turn on the hand held remote control 2 Press the MANU but...

Page 16: ...njector Holder and Pilot Air Inlet Hole Figure 30 Injector Holder On Outlet Burner Tube Burner Tube Injector Holder Primary Air Inlet Holes CLEANING AND MAINTENANCE WARNING Turn off heater and let coo...

Page 17: ...cated at the end of the burner tube again Remove any large particles of dust dirt lint or pet hair with a soft cloth or vacuum cleaner nozzle 5 Blow air into the primary air holes on the injector hold...

Page 18: ...onnect ignitor cable 2 Free ignitor cable if pinched by any metal or tubing Keep ignitor cable dry 3 Replace ignitor cable 4 Replace piezo ignitor 5 Replace pilot assembly 6 Replace pilot assembly 1 T...

Page 19: ...pane LP or natural gas company 3 Observe minimum installation clear ances see page 7 4 Clean burner see Cleaning and Main tenance pages 16 and 17 or replace burner orifice 1 Properly locate logs see I...

Page 20: ...g noise just after burner is lit or shut off Heater produces unwanted odors Heater shuts off in use ODS operates Gas odor even when control knob is in OFF position Gas odor during combustion REMEDY 1...

Page 21: ...h com REPLACEMENT PARTS Note Use only original replacement parts This will protect your warranty coverage for parts replaced under warranty PARTS UNDER WARRANTY Contact authorized dealers of this prod...

Page 22: ...isit www desatech com ILLUSTRATED PARTS BREAKDOWN MODELS SVYD18PR AND SVYD18NR O F F P I L O T O N H I L O H I L O O F F P I L O T O N 17 17 18 19 24 15 14 16 13 12 12 11 22 23 20 10 9 21 4 8 5 3 2 21...

Page 23: ...7 15 Pilot Tube 1 10 103781 02 103781 01 Gas Control Valve 1 11 103345 02 103345 02 Lower Bracket 1 12 M11084 38 M11084 38 Screw 8 x 38 7 13 104383 02CK 104383 02CK Painted Base Assy 1 14 098271 10 09...

Page 24: ...esatech com ILLUSTRATED PARTS BREAKDOWN AMITY SCIVF SERIES PSCIVF SERIES VICTOR HEARTH VH SERIES Indicates Color Suffix Designation ILLUSTRATED PARTS BREAKDOWN SCIVF PSCIVF and VH Series Stove Bodies...

Page 25: ...44 One Leg Porcelain Enamel Black 4 Total Per Stove 1 6 104176 01 Leg Leveler bolt M8 x 1 25 55mm Long 4 Total Per Stove 1 7 104177 01 Hardware Kit 1 7 1 Door Hinge Step Bolt With Shoulder 1 Per Unit...

Page 26: ...ote control WALL MOUNT THERMOSTAT SWITCH GWMT1 Not Shown For remote ready models The desired comfort setting can be selected on the wall thermostat and the log heater will automatically cycle from pil...

Page 27: ...ed College Completed Graduate School 13 Age of Purchaser Under 20 20 29 30 39 40 49 50 59 60 or Over 14 Buyer s total annual household income Under 15 000 15 000 to 19 999 20 000 to 34 999 35 000 to 4...

Page 28: ...111162 01B 28 For more information visit www desatech com For more information visit www desatech com 2701 Industrial Drive P O Box 90004 Bowling Green KY 42102 9004 Postage Required TAPE TAPE...

Page 29: ...___________________________________________________________ _______________________________________________________________________________________________ ____________________________________________...

Page 30: ...ation Travel diagnostic cost labor transportation and any and all such other costs related to repairing a defective heater will be the responsibility of the owner TOTHEFULLEXTENTALLOWEDBYTHELAWOFTHEJU...

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