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UNVENTED PROPANE GAS LOG HEATER
Note:
Use only original replacement parts.
This will protect your warranty coverage for
parts replaced under warranty.
Parts Under Warranty
Contact authorized dealers of this product.
If they can’t supply original replacement
part(s), call DESA International’s Techni-
cal Service Department at 1-800-323-5190.
When calling DESA International, have
ready
• your name
• your address
• model number of your heater
• how heater was malfunctioning
• type of gas used (propane or natural gas)
• purchase date
Usually, we will ask you to return the defec-
tive part to the factory.
Parts Not Under Warranty
Contact authorized dealers of this product.
If they can’t supply original replacement
part(s), call DESA International’s Parts
Department at 1-800-972-7879 for referral
information.
When calling DESA International, have
ready
• model number of your heater
• the replacement part number
REPLACEMENT
PARTS
18" Thermostat- 24" Thermostat- 30" Thermostat-
Controlled
Controlled
Controlled
Btu (Variable)
16,000/26,000
20,000/33,000
21,500/36,000
Type Gas
Propane Only
Propane Only
Propane Only
Ignition
Piezo
Piezo
Piezo
Manifold Pressure
7.9" W.C.
7.9" W.C.
7.9" W.C.
Inlet Gas
Pressure (in. of water)
Maximum
14"
14"
14"
Minimum*
11"
11"
11"
* For purpose of input adjustment
Shipping Weight
26 lbs.
30 lbs.
34 lbs.
SPECIFICATIONS
18" Variable
24" Variable
30" Variable
Manually-
Manually-
Manually-
Controlled
Controlled
Controlled
Btu (Variable)
16,000/26,000
20,000/33,000
21,500/36,000
Type Gas
Propane Only
Propane Only
Propane Only
Ignition
Piezo
Piezo
Piezo
Manifold Pressure
7.9" W.C.
7.9" W.C.
7.9" W.C.
Inlet Gas
Pressure (in. of water)
Maximum
14"
14"
14"
Minimum*
11"
11"
11"
* For purpose of input adjustment
Shipping Weight
26 lbs.
30 lbs.
34 lbs.
TECHNICAL
SERVICE
You may have further questions about in-
stallation, operation, or troubleshooting.
If so, contact DESA International’s Techni-
cal Service Department at
1-800-DESA LOG (1-800-337-2564).
When gas pressure is too low
• pilot will not stay lit
• burners will have delayed ignition
• heater will not produce specified heat
• propane/LP gas supply may be low
When gas quality is bad
• pilot will not stay lit
• burners will produce flames and soot
• heater will backfire when lit
You may feel your gas pressure is too low or
gas quality is bad. If so, contact your local
propane/LP gas supplier.
SERVICE HINTS