RDM Network Scanner User Guide
Warranty Information
©2021 RDM Corporation
Page 46
WARRANTY SPECIFICS:
This warranty only covers failures due to defects in materials or workmanship, which occur during
normal use.
It does not cover the following:
•
Damage, which occurs in shipment;
•
Failures which are caused by products not supplied by RDM;
•
Failures which result from accident, misuse, abuse, neglect, excessive dirt or dust cause by lack
or preventative maintenance measures, mishandling, misapplication, alteration or modification;
•
Service by anyone other than RDM;
•
Damage that is attributable to acts of nature including but not limited to:
o
Flood, lightning, power surge or static electricity, water damage, fall, theft, or
vandalism;
o
Spillage of liquid or objects that have fallen into the equipment;
o
Equipment that has been exposed to excessive heat or unstable environmental
conditions;
o
Consumables such as Franker Roller or Franker Assembly, or other RDM network
scanners consumables or accessories such as cables.
RDM scanner units with problems found to be caused by incorrectly set configuration parameters are
not considered defective and will not be serviced under warranty.
Warranty is void if any of the external case of the unit has been opened or removed or the unit has, in
RDM’s opinion, been damaged through misuse or improper care.
Units returned to RDM for warranty repair will be reconfigured with factory defaults and returned to
customers.
RDM and its authorized service depots reserve the right to charge a fee for scanners found to be
problem free
“No Trouble Found"
.
