32
PROBLEM
POSSIBLE CAUSE
REMEDY
The coffee is delivered too slowly or a
drop at a time.
The coffee is ground too finely.
Enter the settings menu (B6) and adjust the
coffee mill. The effect is only visible after deliv-
ering 5 coffees (see section “6.4 Adjust mill”).
Coffee does not come out of one or
both of the spouts.
The coffee spouts (A17) are blocked.
Clean the spouts with a toothpick (fig. 48B).
The coffee delivered is watery
The pre-ground coffee funnel (A3) is
clogged.
Open the door (A1), extract the funnel and
clean with the help of the brush (C5) as de-
scribed in section “17.8 Pulizia dell’imbuto per
l’introduzione del caffè pre-macinato”.
The appliance will not make coffee
The appliance has detected impurities
in its internal circuits. "Cleaning under-
way" is displayed.
Wait for the appliance to be ready again and
reselect the required beverage. Contact Cus-
tomer Services if the problem persists.
The appliance does not come on
The power cord connector (C6) is not
inserted correctly.
Insert the connector as far as it will go in the
socket at the back of the appliance (fig. 1).
It is not plugged into the mains socket. Plug into the mains socket (fig. 1).
The main switch (A12) is not turned on. Press the main switch (fig. 2).
The infuser cannot be extracted
The appliance has not been turned off
correctly
Turn the appliance off by pressing the
but-
ton (A8) (see section “5. Turning the appliance
off”).
At the end of descaling, the appliance
requests a third rinse
During the two rinse cycles, the water
tank (A25) has not been filled to the
MAX level
Follow the instructions displayed by the appli-
ance, but first empty the drip tray (A22) to avoid
the water overflowing.
No steam or hot water comes out of
the spout (F)
The spout is dirty or blocked
Clean the spout as described in section “14.2
Cleaning the hot water/steam spout after use”
Milk does not flow from the milk
spout (D6)
The lid (D1) of the milk container (D)
is dirty
Clean the milk container lid as described in sec-
tion “17.10 Cleaning the milk container”.
The milk contains large bubbles and
squirts out of the milk spout (D6) or
there is little froth
The milk is not cold enough or is not
semi-skimmed or skimmed.
Use skimmed or semi-skimmed milk at refrig-
erator temperature (about 5° C). If the result is
not as expected, try a different brand of milk.
Change the froth settings
Adjust the amount of froth as described in sec-
tion “9.3 Customising the beverages”
The milk container lid (D1)is dirty
Clean the milk container as described in sec-
tion “17.10 Cleaning the milk container”
Vegetable beverages have been used.
For best results, use beverages at refrigerator
temperature (about 5° C). Adjust the amount
of froth as described in section “9.3 Customis-
ing the beverages”
The cup shelf (A9) is hot.
A number of beverages have been pre-
pared in rapid succession
