DeLonghi ECP31.21, Manual

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PROBLEM POSSIBLE CAUSE SOLUTION
No espresso cofee is delivered No water in the tank Fill the tank with water
The holes in the ilter holder are blocked Clean the ilter holder spout holes
The espresso boiler outlet is blocked Clean as described in the chapter “Cleaning”
Scale in the water circuit Descale as described in the “Descaling” section
The espresso cofee drips from
the edges of the ilter holder
rather than the holes The ilter holder has been inserted incor-
rectly or is dirty Attach the ilter holder correctly and rotate irmly
as far as it will go
The espresso boiler gasket has lost elasti-
city or is dirty Have the espresso boiler gasket replaced by Custo-
mer Services
The holes in the ilter holder spouts are
blocked Clean the ilter holder spout holes
The espresso cofee is cold The OK light is not on when the cofee is
delivered Wait until the OK light comes on
No preheating was done Pre-heat as indicated in the “Tips for a hotter cof-
fee” section
The cups were not preheated Pre-heat the cups with hot water
Scale in the water circuit Descale as described in the section “Descaling”
The pump is excessively noisy The water tank is empty Fill the tank
The tank is not correctly in place and the
valve on the bottom is not open Press the tank down lightly to open the valve on
the bottom
There are air bubbles in the tank
connector Follow the instructions given in the “Hot water”
section until water is delivered
The cofee froth is too dark
(delivered from the spout too
slowly) The pre-ground cofee is pressed down
too irmly Press the cofee down less irmly
There is not enough pre-ground cofee Reduce the quantity of pre-ground cofee
The espresso boiler outlet is blocked Clean as described in the section “Cleaning the
boiler outlet”
The ilter is blocked Clean as described in the section “Cleaning the
cofee ilters”
The pre-ground cofee is too ine or damp Use only pre-ground cofee for espresso cofee ma-
kers and make sure it is not damp
The wrong type of pre-ground cofee is
being used Use a diferent type of pre-ground cofee
The cofee has an acid taste Inadequate rinsing after descaling After descaling, rinse the appliance as described in
the section “Descaling”
TROUBLESHOOTING
Below is a list of some of the possible malfunctions.
If the problem cannot be resolved as described, contact Customer Services.